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  8. [Bid Results Posted] [Public recruitment type nominated competitive bidding] FY2024 Disability Welfare Service User Burden Renewal Call Center Business Outsourcing

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[Bid Results Posted] [Public recruitment type nominated competitive bidding] FY2024 Disability Welfare Service User Burden Renewal Call Center Business Outsourcing

Last Updated March 29, 2024

itaku_nyusatsu

Title

FY2024 Disability Welfare Service User Burden Renewal Call Center Business Outsourcing

Bid results

Order information

Date of public notice

February 20, 2024

Bidding method

Nominating competition (public offering type)

Qualification for bid participation

Events (consignment)

Outsourcing of computer operations, office work and business operations

Location classification

City, quasi-city

Corporate Scale

None Specified

Other conditions

[Business Category]

  • 345: Consignment of office work and business operations “F: Call Center, etc.”
  • 316: Computer Business “D: Data Input”

[Other]

  • The Privacy Mark has been granted by the Japan Information Economy and Society Promotion Association. Alternatively, you must be certified as "certification (ISMS) registration in the Information Security Management System Compatibility Evaluation System".
  • In the past five years, have a track record of performance related to call center operations as commissioned work from prefectures or municipalities.

Bid start date

March 15, 2024

Bidding date Details (Time, etc.)

[Bid Time] 12:15

Scheduled date of opening

March 15, 2024

Scheduled date Details (Time, etc.)

[Bill opening time] Around 12:30 (planned)

Bid and bid opening location

Yokohama City Hall 16th Floor N04 Conference Room
(10, 6-50, Honmachi, Naka-ku, Yokohama)

About application

Documents to be submitted

※The application for participation has been closed.

Submission location

※The application for participation has been closed.

Application method

※The application for participation has been closed.

Submission period

※The application for participation has been closed.

Application deadline

About design documents

Design documents

Questions and answers

※The submission of the questionnaire has been closed.
Question Answer Form (PDF: 125KB)

Date and notification method of nomination / non-designated

Shipped by e-mail (kf-syosystem@city.yokohama.lg.jp) on Tuesday, March 12, 2024

Other documents and communications

[Notes]

  1. In the bid (estimate) form, enter the amount equivalent to 100/100 of the estimated contract desired price, regardless of whether it is a tax exemption business or a taxable business operator pursuant to Article 9, Paragraph 1 of the Consumption Tax Law. thing. In addition, in determining the successful bidder, the amount obtained by adding the amount equivalent to 10/100 of the amount stated in the bid book (if the amount has a fraction of less than 1 yen, the fractional amount shall be rounded down) The winning bid price.
  2. If the winning bidder is not determined by one bid, a second bid will be conducted on the spot, so please prepare several spare bid documents.
  3. This bidding is a matter subject to suspension that each accounting budget of Yokohama City will be voted in the Yokohama City Council in 2024.

Ordering Section

Ordering Section Information
Items Information for each item
Department in charge Health and Social Welfare Bureau Disability Measures Promotion Section
Address 6-50-10, Honcho, Naka-ku, Yokohama-shi 15th floor

Phone number

045-671-3601

Fax

045-671-3566
Other contact information E-mail: kf-syosystem@city.yokohama.lg.jp

Contract Section

Same as the Ordering Section

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For inquiries to this page

Disability Measures Promotion Section, Health and Social Welfare Bureau Disability Health Department

Phone: 045-671-3601

Phone: 045-671-3601

Fax: 045-671-3566

Email address: kf-syosystem@city.yokohama.lg.jp

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Page ID: 102-007-706

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