Information on Library Information System (new in January 2024)

From January 2024, Yokohama City Library became a new library information system.
There are plenty of services that can be used without visiting the museum and functions that can be operated from mobile terminals such as smartphones.

If you are using feature phone, please see the mobile version (external site).
※If you make a reservation from the mobile version, you will need to register your email address.

Information on how to use various menus on the online catalog page.

This is a comprehensive manual for how to use the online catalog page.

• The password has not been migrated from the previous system to the new system.
• When logging in for the first time, log in with the "Initial Password" (8 digits of birth).
• The initial password cannot be used as it is. You need to reset your password when you log in for the first time.
• If you receive an error when entering the initial password, please contact us at the library window or telephone.
• If you mistake your password for 10 consecutive times, you may not be able to log in for 30 minutes even if you enter the correct password. If you are unable to log in after more than 30 minutes, please contact the library.

For those who log in to the online catalog page for the first time (Information for re-registering password)

• When making an online reservation, be sure to select the contact method from the library. (Two types: "Email" or "No communication required")
• Please register your e-mail address to inform you that the book has been prepared from the library.
  If you do not register your email address, you can only select "No contact required".
• If you select "No contact required", the reservation deadline will be 7 days after the opening date from the day after the book is prepared. After the reservation deadline, cancellation (cancellation) will be made.
  ※There is no communication from the library. Please note that when the book is ready, there will be an automatic storage deadline.
  ※If the receiving library is the mobile library "Hamakaze-go", the "next patrol day" will be the deadline.
• Books that have been canceled (cancelled) after the reservation deadline can be found in "My Library".

How to register e-mail

• When making an Internet reservation, be sure to put the book you want to reserve once in the "reservation basket" and then proceed with the reservation procedure.
• It has the same image as the "cart" and "shopping basket" for online shopping. Please note that the reservation will not be completed just by putting it in the "reservation basket".
• The function is different from the "reservation basket" in the previous system. The function of the previous "reservation basket" can be used on the "Bookshelf (My Library)".

How to apply for a reservation
Bookshelf (function of My Library)

A.You can continue to use your library card if it has not expired.
If you use the online catalog page on the Internet to reserve books, extend loans, check the status of lending and reservations, you need to set a password.
If you use only the counter or telephone, you can use it without setting a password on the online catalog page.

A.When you log in to the new online catalog page for the first time, you will need to change it after logging in with your initial password.
The password used on the old online catalog page has been reset.
If you are unable to log in after trying the following methods, please contact us at the library window or telephone.

1. Please enter your library card number and initial password (8 single-byte number) from the "Login" button at the top right of the online catalog page.
2. The "Change Password" screen will be displayed.
3. In the <Current Password> field, enter the initial password (8 single-byte numbers with the date of birth (AD)).
4. Enter the new password in the <New Password> field, and enter the same password as the one entered in the <New Password> field in the <Confirm Password> field.
5. Finally, press Update.

For more information, please refer to the following link.
For those who log in to the online catalog page for the first time (Information for re-registering password)

The user number (library card) may have expired.
If the password has expired, you will not be able to change the password. Please complete the registration renewal procedure.
If you do not know the expiration date, please contact us at the library window or telephone.
Information on renewal of registration

If you have registered your email address, you can re-register online.
If you have not registered your e-mail address, you can reset your password after confirming your identity at the counter or telephone.
For more information, please refer to the following link.
If you don't know the password on the online catalog page.
Also, if you mistake your password for 10 consecutive times, you may not be able to log in for 30 minutes even if you enter the correct password. If you are unable to log in after more than 30 minutes, please contact the library.

Ａ． Since the password on the online catalog page has been reset, a new setting is required.
For details, please refer to "For those who log in to the online catalog page for the first time (information on re-registering password)".

A.The registered e-mail address has been handed over to "User Information" on the new online catalog page. There is no need to change or register again.
Various information can now be distributed from the registered e-mail address. Please set the distribution on the "User Information" setting screen.
If you are going to register in the future, please refer to "How to register e-mail".

A.After logging in on the online catalog page, you can check it from the My Library page.
Confirmation of borrowed materials and extension of loan
About "My Library"

Ａ． In the new system, the book you want to reserve once in the "reservation basket" and then changed to the method of making a reservation.
Please note that the function is different from the "reservation basket" of the previous system.
In addition, when making an Internet reservation, please select either "E-mail" or "No communication required" as the contact method from the library.
Please note that if you select "No contact required", there will be no contact from the library, and the opening date will be 7 days after the book is ready.
For details, please refer to the section “Notes on the New online catalog Page” above.
How to make a reservation from the "reservation basket"

Ａ． It is stored in the "Bookshelf (My Library)" as "Old Reservation basket (~ December 2023)".
Materials registered in the "Reservation basket" in the previous system have been transferred to the "Bookshelf" of the new system as "Old Reservation basket (~ December 2023)".
"Bookshelf" is a function that allows you to collect library books on the web according to your preferences.
You can make a reservation by putting it in a new "reservation basket" from the "bookshelf".
Functions of My Library (Bookshelf)

Ａ． Information on books you have reserved and books on loan has been handed over to the new system.
Log in and see from the My Library.

Ａ． If you do not receive the reservation notification e-mail sent from the library, you may be asked to re-register your e-mail address.
If you do not receive the reservation notification email (Frequently Asked Questions)

A.Depending on the settings of the smartphone (such as enlarged display), the barcode may be displayed in two rows.
If the screen is rotated sideways, it may be displayed correctly, so check with your own device.
Even if the barcode cannot be displayed correctly depending on the model, you can borrow it, so please show the screen as it is.

You can display your current library card number on your smartphone.
Even if you don't carry a library card, you can borrow a book by logging in to "My Library" with your smartphone.
How to use digital library cards
It can also be displayed from the menu of the Yokohama City LINE official account.
LINE Collaboration Service
The library menu has been added to the official LINE account of Yokohama City.
In addition to online catalog on the talk screen, AI chatbots can respond to inquiries and display digital library cards.

This service displays searched books and related books on the Web so that they line up on the library shelves.
You can look for a book near the book you find, like looking at the bookshelf.

Registration / renewal of library cards and changes to registered contents can now be performed online without visiting the library. (except in some cases)
Information on registration, renewal, and change procedures online

If you enter the sentences and words you come up with, AI will introduce related books.
We suggest how to find a book different from the previous book search. This is the first service to be introduced in Japan.

Until now, only information such as book titles, author names, publishers, etc. was displayed, but it is now possible to select books while looking at the cover.
※Some books cannot be displayed on the cover.

The content of e-books and digital archives is now available on the online catalog page along with books and magazines.

In addition to book reservations, book lending status / reservation status confirmation, etc., the number of available services has increased.
About "My Library"

• You will be able to collect library books on "bookshelfs" on the web according to your preferences.
• The data of the previously used "reservation basket" has been transferred to the "bookshelf" as "old reservation basket".

About "Bookshelf"

• Until now, it was not possible to freely change the initial value of the reservation receiving hall, but it can now be changed in "My Library".