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Notification of transfer using My Number Card / Basic Resident Register Card (moving from outside the city)

This is a procedure at the window for a person who has issued a transfer notification using a My Number Card or Basic Resident Register Card in the municipality where you live before to perform the transfer procedure in Yokohama City. We accept at the ward office Family Registry Division Registration Section. (You can't apply at the City Hall / Administrative Service Corner.)

Last update date May 13, 2024

Those who are subject to this procedure

  • People who have moved from outside the city
  • A person who has previously issued a transfer notification using a My Number Card or Basic Resident Register Card in the municipality where you live.

Precautions

When you do not use my number card, Basic Resident Register card, please see transference notice (moving from the suburbs).

Person who does report (apply), person who can do it

  1. Person who has my number card or Basic Resident Register card
  2. 1 and those who have moved in in same household
  3. Any proxy/agent with a power of attorney from 1 or 2

Precautions

  • Even though Address is the same, those who have different households need a power of attorney.
  • In the case of voluntary proxy/agent Procedure for continued use of cardsI can't do it.

notification period

Within 14 days after moving and within 30 days from the scheduled date of moving

    Precautions

    • Notifications cannot be made before moving.
    • If the 14th day falls on the closing date of the ward office, the next open day will be the last day of notification period.
    • Outside the above acceptance period, you will not be able to submit a transfer notice using your My Number Card or Basic Resident Register Card. Obtain a “certificate equivalent to the transference certificate” at the municipalities before moving, and receive normalTransference NotificationPlease submit it.

    What you need

    1.Notification of Change of Residents

    2.Identification documents of the person coming to the counter

    • Driver's license
    • Passport (passport)
    • My Number Card (Personal Number Card) or Basic Resident Register Card with Photo

    For a list of detailed identification documents, please refer to "About identity verification at the time of notification of change in family register / resident and request for various certifications.

    3.My Number Card or Basic Resident Register Card

    You will need to enter your card PIN (4-digit number) during the procedure. (except in the case of voluntary proxy/agent)

    4.(in the case of proxy/agent requested by the person or the person in same household) Power of Attorney

    Please make it by referring to the sample.
    Sample of Power of Attorney (PDF: 136KB)

    5.(People who have been granted) National Health Insurance Card, Medical Certificate, pension Notebook, etc.

    • National Health Insurance Card
    • Medical Certificate for infant
    • Card for Medical Care for Elderly Senior Citizens
    • Long-term care insurance card
    • pension notebook, basic pension number notices, etc.

    Precautions

    Preschool children are required to apply for elementary and junior high schools. In addition, please refer to ward office of ward where you live for the details.

    6.seal

    It may be necessary for procedures other than the transfer notice.

    Reception desk

    Family Registry Division Registration Section, ward office in the new Address ward

    From Monday to Friday, 8:45 a.m. to 5:00 p.m.
    From 9:00 a.m. to noon on the 2nd and 4th Saturday
    ※Excludes public holidays and New Year's holidays
    About ward office window opening agency of the second, the fourth Saturday

    Precautions

    • Notifications cannot be made at city halls, administrative service corners, or other ward offices.
    • It may take some time to complete the procedure. Congestion forecast CalendarPlease check the details and come with plenty of time.
    • In Yokohama City, even those who have made a notification of transfer by the minor portal are also requested to fill out the resident transfer registration form provided at the ward office Family Registry Division window and issue a number tag using the ticketing machine.

    If you continue to use the card

    My Number Card or Basic Resident Register Card can be used continuously in Yokohama City as it is. However, in the following cases, procedures for continuous use may not be possible on the same day as the transfer notice.

    • notification periodWhen a transfer notice cannot be submitted within
    • When the person holding the card and the person in same household perform the transfer procedure and cannot confirm the PIN of the card
    • When the proxy/agent submits a transfer notice

    Application for issuance of digital certificate for signature

    The digital certificate for signature of My Number Card will automatically expire with a change in Address. If you would like to issue it, please also apply for a digital certificate.

    Precautions

    • Please notify us within 14 days from the date you start living at the moving destination or within 30 days from the scheduled date of moving, whichever comes first. After that, the card will expire and you will not be able to submit a transfer notification using the card (reissue your My Number card must be reissued). Obtain a “certificate equivalent to the transference certificate” at the municipalities before moving, and receive normalTransference NotificationPlease submit it.
    • If you submit a transfer notification using a card, you will need to enter the PIN of the card when submitting a transfer notification at the ward office where you will be moving.
      If you forget your card PIN, or if you cannot enter the 4-digit PIN of the card at the ward office where you moved and locked it, you will not be able to read the information on the IC chip.Application for PIN resetYou will need it.
    • If the municipal office before moving has not been completed in the municipalities before moving, you will not be able to submit a transfer notice at the ward office of the moving destination.

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    Page ID: 670-153-997

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