Notification of transfer at the counter (moving from outside the city)

• People who have moved from outside the city
• Procedures at the counter

If you have made a transfer using your My Number Card or Basic Resident Register Card in the municipalities before moving, please see the transfer notice using your My Number Card / Basic Resident Register Card.

• The person himself / herself
• Head of household or person and member of same household
• proxy/agent (a person who has a power of attorney from the person or a person in the same household)

Even though Address is the same, those who have different households need a power of attorney.

Within 14 days of starting living in the new Address

• Notifications cannot be made before moving.
• If the 14th day falls on the closing date of the ward office, the next open day will be the last day of notification period.
• When we use my number card or Basic Resident Register card sequentially, it is necessary to meet the next condition.
  • Notification of transfer within 14 days of moving
  • Notification of transfer within 30 days from the scheduled transfer date of the transfer certificate
  • The card has been changed to Address within 90 days of transfer.

• Yokohama City Electronic Application and Notification Service (outside site)You can download it from the page.
• A style is also available at the ward office.

• Driver's license
• Passport (passport)
• My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
• Residence Card, Special Permanent Resident Certificate, etc.

For a list of detailed identification documents, please refer to "About identity verification at the time of notification of change in family register / resident and request for various certifications.

Original transfer certificate issued by the municipalities of Address

Please make it by referring to the sample.
Sample of Power of Attorney (PDF: 136KB)

• National Health Insurance Card
• Medical Certificate for infant
• Card for Medical Care for Elderly Senior Citizens
• Long-term care insurance card
• pension notebook, basic pension number notices, etc.

Preschool children are required to apply for elementary and junior high schools. In addition, please refer to ward office of ward where you live for the details.

It may be necessary for procedures other than the transfer notice.

From Monday to Friday, 8:45 a.m. to 5:00 p.m.
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year's holidays
About ward office window opening agency of the second, the fourth Saturday

• Notifications cannot be made at city halls, administrative service corners, or other ward offices.
• It may take some time to complete the procedure. Congestion forecast CalendarPlease check the details and come with plenty of time.
• In Yokohama City, even those who have made a notification of transfer by the minor portal are also requested to fill out the resident transfer registration form provided at the ward office Family Registry Division window and issue a number tag using the ticketing machine.

With the transfer notice, it is necessary to change the Address of My Number Card. For procedures, please see "About changes in Address and Name of My Number Card".