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  2. Yokohama City Q & A Frequently Asked Questions
  3. Search by the competent ward office
  4. Health and Social Welfare Bureau
  5. Medical Aid Division
  6. I have lost my health insurance card for the medical system for elder senior citizens, so I would like to apply for a reissue.

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Q

I have lost my health insurance card for the medical system for elder senior citizens, so I would like to apply for a reissue.

Last Updated December 1, 2024

Medical System for Elderly Senior Citizens
A

Issuance of identification card for the elderly medical care insured person (insurance card) was finished on December 1, 2024.
If you lose your insurance card after December 2, 2024, you will be issued a “Qualification Confirmation Form”.
Please apply for the grant to the ward office Insurance and Pension Division National Health Insurance Section.

What is required for application

・Identity Confirmation Documents
 Documents with a face photo issued by a public office such as a driver's license, my number card, passport, etc.
・Power of Attorney (If someone other than the person applies in proxy/agent, proxy/agent identification documents are also required.)
・If an adult guardian has been appointed, a copy of the certificate of entry, etc.

Application destination

Insurance and Pension Division National Health Insurance Section, ward office in your ward
Contact information

Notes

・As a general rule, it will be delivered by mail and it will take a few days to arrive. If you plan to receive a medical examination immediately, you can issue a “medical certificate” as a substitute for your qualification confirmation, so please apply to the ward office Insurance and Pension Division National Health Insurance Section.
・If you lose your insurance card or qualification confirmation due to theft, etc., please send it to the police.

Inquiries to this page

Health and Social Welfare Bureau Medical Aid Division

Telephone: 045-671-2409

Telephone: 045-671-2409

Fax: 045-664-0403

Email address: kf-iryoenjo@city.yokohama.jp

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Page ID: 243-377-398

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