The Long-term Care Insurance Business Operation and Opening Related Information

1. Common to all services
2. Related to certification for long-term care
3. Home service related
4. Facility services
5. Community-based services

[Yokohama City]　　Collection of Q&A for The Long-term Care Insurance operators (13th edition: December 2023) (PDF: 2,423KB) [Updated on December 28, 2023]
　※For the latest version of the materials on pages 91 to 96, please refer to "Application for prorated monthly comprehensive remuneration for prorated monthly remuneration" (March 28, 2024) (PDF: 180KB).
　※For other related notices, please refer to the "Q&A Collection for The Long-term Care Insurance Business Operators".
[Ministry of Health, Labour and Welfare] Q&A (outside site) [Updated on December 27, 2022] (outside site) [Updated on December 27, 2022]

　　↓　I would like question to Nursing Care Business Guidance Division from here.
　　Questions related to the operation of The Long-term Care Insurance (Excel: 14KB)　
　　Note: Facility-related services and short-term entrance services are not listed in the above QA collection.
　　Please refer to elderly facility section about questions pertaining to administration of The Long-term Care Insurance (elderly facility section jurisdiction service).

For information on group guidance classes, please check the guidance and audit page.

About accident report from The Long-term Care Insurance operator

Nursing Care Business Guidance Division Telephone: [Home] 045-671-3413, [Contact] 045-671-3466, Fax: 045-550-3615
Senior Facility Division Telephone: 045-671-3923, Fax: 045-641-6408

In anticipation of the arrival of a full-fledged super-aging society, in March 2019, four private companies collaborated with four private companies to promote joint research to solve problems while utilizing various information technologies in the field of nursing care. Research agreement on solving issues through open innovation in the field ".
When a company that has concluded a research agreement to contact or request each business site, we ask that you understand the efforts of this agreement and cooperate.

• [Visit System] About cooperation of reporting for the purpose of visualizing nursing care service information visualization from user's point of view (request) (PDF: 84KB)
• [Transfer system] About cooperation of reporting for the purpose of visualizing nursing care service information visualization from user's point of view (request) (PDF: 2,047KB)
• [Home care support] About cooperation of information utilization contributing to user-oriented care service choice choice (request) (PDF: 2,153KB)

Nursing Care Business Guidance Division Telephone: [Home] 045-671-3413, [Contact] 045-671-3466, Fax: 045-550-3615

We publish management guidelines of Motoichi for accommodation service business (staying day).

• Guidelines (PDF: 273KB) on personnel, facilities and operation of business when providing services other than designated outpatient nursing care at night and late at night using facilities such as designated tsusho nursing care establishments in Yokohama City
• Operational Status Inspection Report (Accommodation Service) (Excel: 69KB)
• Provision of accommodation services at day care centers (office communication on November 20, 2020) (PDF: 81KB)
• Provision of accommodation services at tsusho care establishments (September 17, 2021 office work) (PDF: 104KB)
• Provision of accommodation services at day care centers (office communication on November 16, 2022) (PDF: 145KB)

Note: When starting the business concerned, please submit registration form to Motoichi by the following method.
Accommodation Service Notification Method (PDF: 166KB)

Nursing Care Business Guidance Division Telephone: 045-671-2356, Fax: 045-550-3615

• [Administrative Contact] About the handling of payment management pertaining to divisional payment limit standard amount such as tsusho care (PDF: 171KB)

Click here for information on the certification survey.

To each ward Elderly and Disabled Support Division

Click here for the family doctor Opinion

The Long-term Care Insurance Chart: 045-671-4256, Fax: 045-550-3614

Click here for committee for certification of need.

The Long-term Care Insurance Chart: 045-671-4256, Fax: 045-550-3614

Contact information about care manager qualification is here (Kanagawa homepage) (outside site)

Revision of the Care Manager Guidelines (Notification) (PDF: 1,352KB)
Care Manager Guidelines (Revised April 2020) (PDF: 9,417KB)

Yokohama City Elderly Emergency Short Stay Project Implementation Guidelines and Implementation Guidelines (PDF: 753KB)
List of 2024 Yokohama City Elderly Emergency Short Stay Project Implementation Facility List (PDF: 248KB) (General type, private room type)
Yokohama City Elderly Emergency Short Stay Business Implementation Manual (PDF: 827KB)
※We are planning to revise the Yokohama City Elderly Emergency Short Stay Business Implementation Guidelines and Implementation Guidelines.

Senior Home Support Division Telephone: 045-671-2405, Fax: 045-550-3612
About Yokohama-shi elderly person emergency short stay business
Senior Facility Division Telephone: 045-671-3923, Fax: 045-641-6408

• Plan style of care prevention support and care prevention care management

Senior Home Support Division Telephone: 045-671-2405, Fax: 045-550-3612

Individual function training plan [reference style] (word: 58KB) of designated tsusho care business

About user participation in local activity (notice) (PDF: 390KB)

Nursing Care Business Guidance Division Telephone: 045-671-3413, Fax: 045-550-3615

For businesses that wish to set up specific facilities

Senior Facility Division Telephone: 045-671-4117, Fax: 045-641-6408

The Long-term Care Insurance housing renovation expenses

The Long-term Care Insurance Chart: 045-671-4255, Fax: 045-550-3614

About care prevention, everyday life support synthesis business

Senior Home Support Division Telephone: 045-671-2405
E-mail: kf-zai-sougou2@city.yokohama.jp

• About "basic items of education, training about knowledge, skill about safe use of handle type electric wheelchair" (PDF: 572KB)
• Explanation styles and guidelines for presenting multiple products with different functions and price ranges related to welfare equipment lending (information provision) (PDF: 101KB)
• About publication of national average rental price of welfare equipment and upper limit of loan price (PDF: 146KB)

• Provision of information pertaining to serious product accident report of welfare equipment (office communication) (PDF: 104KB)
• Serious product accident information of welfare equipment (updated on June 3, 2024) (PDF: 273KB)

Nursing Care Business Guidance Division Telephone: 045-671-3413, Fax: 045-550-3615

For businesses wishing to set up nursing homes for the elderly (nursing homes)

• Yokohama City Nursing Care Counselor Dispatch Business

Senior Facility Division Telephone: 045-671-4119, Fax: 045-641-6408

There is no recruitment of offices during the 6th The Long-term Care Insurance Business Plan (FY2015-29).

Yokohama City Nursing Care Counselor Dispatch Business

Senior Facility Division Telephone: 045-671-4119, Fax: 045-641-6408

Recruitment results for 2018 (PDF: 53KB) (Reception by open call for participants was finished in 2018.)
From FY2019, we will make designation by the establishmenter. Please refer to the new page for details of the procedure.

Nursing Care Business Guidance Division Telephone: 045-671-3466, Fax: 045-550-3615

For businesses wishing to maintain small-scale multifunctional home care establishments

Nursing Care Business Guidance Section (recruitment and selection related) Telephone: 045-671-3414, fax 045-550-3615
Nursing Care Business Guidance Section (Service Content and Designated Procedures) Telephone: 045-671-3466, Fax: 045-550-3615

For businesses that wish to maintain a group home for the elderly with dementia

Nursing Care Business Guidance Section (recruitment and selection related) Telephone: 045-671-3414, Fax: 045-550-3615
Nursing Care Business Guidance Section (Service Content and Designated Procedures) Telephone: 045-671-3466, Fax: 045-550-3615

There is no recruitment of offices during the 6th The Long-term Care Insurance Business Plan (FY2015-29).

Senior Facility Division Telephone: 045-671-4117, Fax: 045-641-6408

For businesses that wish to set up community-based welfare facilities for the elderly (nursing homes)

Senior Facility Division Telephone: 045-671-4119, Fax: 045-641-6408

To those who apply for the care prevention exchange base business

Community-based Comprehensive Care Promotion Section Telephone: 045-671-3464, Fax: 045-550-4096