About Internet application and mail order of application form

Application page (outside site) of use start, cancellation of water supply via the Internet

※If you only need to change your name without payment, please contact the Customer Service Center.

City of Yokohama, Water Works Bureau WEB Member Site New Member Registration and Login Page (external site)

※Web membership sites are maintained on a regular basis (once a month, about 2 hours).
　Also, in addition to regular maintenance, planned maintenance and emergency maintenance may be required.
※City of Yokohama, Water Works Bureau WEB member sites may not be able to access or apply temporarily due to maintenance or other reasons.
　When access or application is no longer possible, an error screen such as "404 not found" may be displayed.
　In that case, please access and apply again after a while.
※City of Yokohama, Water Works Bureau does not provide services through apps.
※What is a web member site?

Page of "City of Yokohama, Water Works Bureau Credit Payment Application Procedure (external site)" (external site)

・Precautions for using card companies and credit cards
・It will take about one month to complete the credit card payment procedure.
・Depending on the credit card used, you may be able to apply on the credit card company website or on the application form.
・When applying, you will need a "customer number" so please prepare a meter reading slip.

You can apply for fund transfer from the Internet using the Web account transfer service.
Application input page (outside site)
※This service uses a security-protected external sites provided by Yamato System Development Co., Ltd. and financial institutions.
For details and precautions, please refer to the web fund transfer reception service (water charge, etc.).

Fund transfer application form, credit card payment application form Application page (outside site)

※Depending on the Internet environment used by the customer, the service may not be available.
　If you are unable to use the service, please contact the Customer Service Center.
※Due to maintenance of the City of Yokohama, Water Works Bureau WEB member site, access or application may be temporarily unavailable.
　When access is unavailable, an error screen such as "404 not found" may be displayed.
　In that case, please access again after a while.
・It will take about one month to complete the credit card payment procedure.