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  3. Housing and Living
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  5. Water supply
  6. Fees
  7. Use start / cancellation of water supply, application for fund transfer / credit card payment

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Use start / cancellation of water supply, application for fund transfer / credit card payment

Last Updated October 16, 2024

Application for start and cancellation of water supply

Web account transfer service

Application for fund transfer

Web fund transfer reception service (external site)
※This service uses a security-protected external site provided by Yamato System Development Co., Ltd. and financial institutions.
※Please refer to the web fund transfer reception service (water charges, etc.) for details and precautions.

Application for credit card payment

Application for credit card payment

Application procedure for City of Yokohama, Water Works Bureau Credit Payment (external site)

  • Precautions for Use of Card Companies and Credit Cards
  • It will take about one month to complete the credit card payment procedure.
  • Depending on the credit card used, you may be able to apply on the credit card company website or application form.
  • When applying, a "customer number" is required, so please prepare a meter reading slip.

Mail order of fund transfer application form and credit card payment application form

Website Member Site (Price Inquiry)

Website Member Site (Price Inquiry)

City of Yokohama, Water Works Bureau Web Member Site New Member Registration and Login Page (External Site)

  • The WEB member website maintains regularly (once a month, about 2 hours).
    In addition to regular maintenance, planned maintenance and emergency maintenance may be performed.
  • City of Yokohama, Water Works Bureau Website Members may not be able to access or apply temporarily due to maintenance or other reasons.
    If access or application is no longer possible, an error screen such as "404 not found" may be displayed.
    In that case, please access and apply again after a long time.
  • City of Yokohama, Water Works Bureau does not provide services through the app.
  • What is a Web Member Site?

Notes

  • Depending on the Internet environment used by customers, you may not be able to use the service.
    If it is not availableWater Works Bureau Customer Service CenterPlease contact us.
  • You may not be able to access or apply temporarily due to maintenance of the City of Yokohama, Water Works Bureau website.
    If access is not possible, an error screen such as "404 not found" may be displayed.
    In that case, please wait a while and access again.
  • It will take about one month to complete the credit card payment procedure.

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

Inquiries to this page

Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

Return to the previous page

Page ID: 398-902-240

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