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Credit card payment

Last update date September 6, 2019

Credit card is available for payment of water rate, sewerage system usage fee.
About procedure, we can perform by application common throughout each credit card company offering from City of Yokohama, Water Works Bureau. Please connect with Water Works Bureau customer Service Center.
In addition, plastic credit can make proposal to have you enroll in "WEB membership site" on the Internet from WEB membership site.
Depending on used credit card, you may apply with homepage and application of credit card company.

The handling credit card company (please confirm issuance card company name of mention on the back of the credit card)

  • Japan Credit Bureau
  • Mitsubishi UFJ Nikos
  • Credit Saison Co., Ltd.
  • AEON CREDIT SERVICE Co., Ltd.
  • You sea card
  • Life Card
  • JACCS Co., Ltd.
  • Cedyna (former OMC Card, Inc., old shares-type company Central Finance)
  • UCS Co., Ltd.

(*) Even in the case of errand, you can use credit card except the handling credit card company mentioned above if there are any JCB, MasterCard, VISA, American Express, logos of Diners Club, but second application is necessary when member number, expiration date of credit card is changed as there is not contract directly with the authorities other than nine companies mentioned above.
Customer wanting application common throughout each credit card company, please contact Water Works Bureau customer Service Center (TEL: 045-847-6262). We send application common throughout each credit card company.

Credit card with the following logos is available.

List of handling credit card logos

Credit card precautions

Guidance from credit card company

  1. The payment number of times should be once.
  2. When water rates exceed the card usage limit in the case of use with water rates in duties use, we do not become a target.
  3. Request of this month may deviate from the deadline of credit card company on account of other desk work with inspection of a meter day of City of Yokohama, Water Works Bureau of relationships in the next month.

Guidance from City of Yokohama, Water Works Bureau

At the time of application

  1. The following cases cannot accept application. We handle in Address of water supply use place, request ex-chief priest place having you register or card holder of a title deed than City of Yokohama, Water Works Bureau and we notify of there not being and continue conventional payment method.
    ・When we request plural facilities in total (group lump sum payment)
    ・When we cannot confirm the effectiveness of credit card
    ・When there are defects in entry contents of application
  2. It may take around one month for procedure.

After the plastic credit start

  1. In plastic credit, please pay based on member terms of credit card company.
  2. As you will not issue receipt or other documents to notify that we received from City of Yokohama, Water Works Bureau, please confirm with the use statements from credit card company.
  3. About water rates that you read before application procedure completion, please pay by conventional payment method.
  4. Only for the following cases, applicable request, we request from City of Yokohama, Water Works Bureau by the delivery notification directly.
    ・When one charged amount exceeds 100,000 yen
    ・When plastic credit is not made by regulations of credit card company more than the card usage limit
    ・Convenience in other desk work
  5. We have to cancel the following cases, the handling of plastic credit. Afterwards, we request from City of Yokohama, Water Works Bureau by the delivery notification directly.
    ・When request with credit card is not carried out for a long term
    ・When we cannot confirm the effectiveness of credit card
    ・Convenience in other desk work

When we change credit card (we include member number, change of expiration date)

  1. Application with newcomer is necessary. Apply from exclusive application (please connect with Water Works Bureau customer Service Center.) or WEB membership site (sign-in is necessary.).
  2. It becomes request to current credit card until credit card applied for newly is registered. When registration of new credit card is completed, we are replaced automatically

Inquiry about water supply to Water Works Bureau customer Service Center

Water Works Bureau customer Service Center

Telephone: 045-847-6262 fax: 045-848-4281
※You run, and please be careful not to make any mistake

Inquiry to this page

Water Works Bureau water supply Service Department service promotion section (following telephone, FAX number is thing of customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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