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Customer Service Center

Last Updated October 29, 2024

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center (available 24 hours a day, 365 days a year).

Application from the Internet

Apply by phone or fax

Apply by phone

For inquiries, please contact the Water Works Bureau Customer Service Center.
Please note that it may be difficult to connect your phone depending on the time of day.
In that case, I am very sorry, but please call again after a while.
We apologize for any inconvenience, but we appreciate your understanding and cooperation.
Telephone: 045-847-6262
Fax: 045-848-4281
※Please be careful not to make a mistake.
※At the Customer Service Center, we record calls to improve the quality of telephone reception.
※Operation Form: Private consignment (Contractor Altius Link Co., Ltd.)
※For customers who have chosen to pay by credit card and have received a delivery notice (payment form), please refer to the following page.
[Information to customers who have received a delivery notice (payment form) by credit card payment]

outline of business

  • Procedures for starting and stopping water use when moving, etc.
  • Inquiry about water consumption and water charges
  • Inquiries about Payment method fees, such as fund transfer
  • Application for water quality inspection
  • Reception of water supply facility tours
  • Inquiries about water source status, water supply work, water cutoff, etc.
  • In addition, all inquiries regarding water supply

※Please note that depending on the content of your inquiry, the department in charge may contact you back.

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

Inquiries to this page

Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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Page ID: 487-556-932

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