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Meter reading of water meter

Final update date September 6, 2019

Once every two months, Water Works Bureau meter reading of water meter once every two months to calculate water rate.
The meter reading date varies from region to region.

Request from Water Works Bureau'

  • Do not place anything on the meter box.
  • Always keep the meter box clean.
  • Keep the dog away from the meter.

About change of meter reading method with the abolition of intensive meter reading device installed in some receiving tank type apartments

In City of Yokohama, Water Works Bureau is conducting intensive meter reading using a centralized meter reading device transferred from customers (building owners, etc.) in apartments that use water receiving tanks. Due to the fact that failures are increasing due to aging, etc., meter reading of electricity and gas is to be performed by meter readers to directly read the meter reading values of the meters installed in each house (hereinafter referred to as “direct reading”) in principle. As a result, we have decided to abolish the meter reading in 2009. This change will enable early detection of water leakage.
At present, apartments that carry out intensive meter reading will be switched to direct meter reading at the time of replacement due to the expiration of the validity period of the meter.
When we change meter reading method, we will contact building managers from Water Works Bureau City changes the meter reading method, and we will explain and confirm the meter reading method, so please cooperate.
In addition, intensive meter reading equipment that is no longer needed for meter reading will be removed in Water Works Bureau. Please see the details of the removal of the centralized meter reading equipment.


  • By reading the meter directly, all households can read the meter and detect water leakage early.
  • There is no electricity charge for meter reading.
  • At the time of meter reading, you can check for any abnormalities in the piping near the meter installation position.

The “City of Yokohama, Water Works Bureau City Water Supply Equipment Construction Design and Construction Guidelines (downloadable) for the “Rules for Meter Reading of Each House Related to Apartment of Water Supply Equipment Directly Connected to Water Supply Tanks” revised on April 1, 2009. You.

For inquiries about water supply, please contact Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

Inquiries to this page

Water Works Bureau City Water Supply Service Department Service Promotion Section (The following telephone and fax numbers belong to the Customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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Page ID: 210-936-926

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