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Meter reading of water meters

Last Updated December 22, 2023

Once every two months, Water Works Bureau staff or a contractor checks the water meter to calculate the water rate.
The meter reading date varies depending on the region.

Request from Water Works Bureau

  • Do not place anything on the meter box.
  • Always keep the meter box clean.
  • Please connect the dog to a distance from the meter.

About change of meter reading method with abolition of centralized meter reading device installed in some receiving tank type apartments

In City of Yokohama, Water Works Bureau, we are conducting centralized meter reading using centralized meter reading equipment transferred from customers (building owners, etc.) in apartment houses that use water receiving tanks. However, since the number of failures has increased due to deterioration of equipment, etc., and electricity and gas meter readings have been abolished in principle. This change enables early detection of water leakage.
At present, apartments that carry out intensive meter reading will be switched to direct reading at the time of replacement due to the expiration of the validity period of the meter.
When changing the meter reading method, Water Works Bureau will contact the building manager, etc. to explain and confirm the meter reading method, so please cooperate.
In addition, centralized meter reading equipment, which is no longer needed for meter reading operations, will be removed at Water Works Bureau. Please refer to the details of the removal of the centralized meter reading device.

Merit

  • By reading the meter directly, it is possible to read all units and detect leaks early.
  • There is no electricity cost at the time of meter reading.
  • At the time of meter reading, the piping near the meter mounting position can be checked for any abnormalities.

※The “Regulations for Meter Reading of Each House for Condominiums with Water Supply Equipment Directly Connected to Water Receiving Tanks” revised on April 1, 2009 are published in the City of Yokohama, Water Works Bureau Water Supply Equipment Construction Design and Construction Guidelines (downloadable).

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

Inquiries to this page

Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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Page ID: 210-936-926

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