For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Here's the text.
Last Updated December 22, 2023
Once every two months, Water Works Bureau staff or a contractor checks the water meter to calculate the water rate.
The meter reading date varies depending on the region.
In City of Yokohama, Water Works Bureau, we are conducting centralized meter reading using centralized meter reading equipment transferred from customers (building owners, etc.) in apartment houses that use water receiving tanks. However, since the number of failures has increased due to deterioration of equipment, etc., and electricity and gas meter readings have been abolished in principle. This change enables early detection of water leakage.
At present, apartments that carry out intensive meter reading will be switched to direct reading at the time of replacement due to the expiration of the validity period of the meter.
When changing the meter reading method, Water Works Bureau will contact the building manager, etc. to explain and confirm the meter reading method, so please cooperate.
In addition, centralized meter reading equipment, which is no longer needed for meter reading operations, will be removed at Water Works Bureau. Please refer to the details of the removal of the centralized meter reading device.
※The “Regulations for Meter Reading of Each House for Condominiums with Water Supply Equipment Directly Connected to Water Receiving Tanks” revised on April 1, 2009 are published in the City of Yokohama, Water Works Bureau Water Supply Equipment Construction Design and Construction Guidelines (downloadable).
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)
Telephone: 045-847-6262
Telephone: 045-847-6262
Fax: 045-848-4281
Page ID: 210-936-926