For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Here's the text.
Last update date December 22, 2023
Once every two months, the Water Works Bureau staff or a contractor will read the water meter to calculate the water rate.
Note that the meter reading date varies depending on the region.
In City of Yokohama, Water Works Bureau, in an apartment house that uses a water receiving tank, intensive meter reading using a centralized meter reading device transferred from customers (building owners, etc.) is being carried out. In principle, meter reading for electricity and gas meter reading, meter readers directly read the display value of the meter installed in each house directly with their eyes (hereinafter referred to as "direct reading meter reading"). This change makes it possible to detect water leakage early.
For apartments that are currently undergoing intensive meter reading, the meter will be switched to direct reading meter reading at the time of replacement due to the expiration of the meter.
When changing the meter reading method, Water Works Bureau will contact the building manager, etc. to explain and confirm the meter reading method, so please cooperate.
In addition, centralized meter reading equipment, which is no longer needed for meter reading work, will be removed at Water Works Bureau. Please refer to the details of the removal of the centralized meter reading equipment.
※Regarding the revised "Rules for Metering Houses with Water Supply Equipment Connected directly to the Water Tank" revised on April 1, 2009, please refer to the City of Yokohama, Water Works Bureau Water Supply System Construction Design and Construction Guidelines (downloadable) .
Water Works Bureau Customer Service Center
Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Water Works Bureau Water Supply Service Department Service Promotion Section (the following telephone and fax numbers are from the Customer Service Center)
Phone: 045-847-6262
Phone: 045-847-6262
Fax: 045-848-4281
Page ID: 210-936-926