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How to read water and sewer water usage

Final update date October 1, 2020

The notification form has changed from the water meter reading in October 2020.

Sample of "Notice of Water and Sewerage Water Consumption"

Image of news such as water supply and sewerage water usage

"Notice of Water and Sewerage Water Consumption"

Image of how to read water and sewer water usage

(1) User information [customer number (inquiry number), room number, user name]
   The customer number (inquiry number) is a reference number determined by Water Works Bureau) is the reference number.
(2) Water usage and planned billing amount
   This time, the total amount and breakdown of the amount of water used, water charge and sewerage usage fee are displayed (including consumption tax and local consumption tax equivalent).
(3) Meter reading date, number of days used, caliber
   The previous and current meter reading dates and the number of instructions (meter guidelines) and the number of days used from the previous meter reading date to the current meter reading date are displayed.
   In addition, the caliber column shows the caliber of the meter used by the customer (inner diameter of the connection part of the meter).
(4) Payment method, scheduled fund transfer date
   The current payment method of the customer is displayed as either "fund transfer", "delivery notice", or "credit".
   In addition, the scheduled transfer date of the scheduled billing amount for customers treated as "fund transfer" is displayed.
(5) Communication column
   A message to tell customers is displayed, such as when meter reading is not possible due to changes in water volume or absence.
(6) Receipt of water bill and sewerage usage fee transfer (for the previous time)
   This is a transfer receipt for the previous usage fee of the customer treated as fund transfer (receipt cannot be reissued).
(7) For inquiries
   The names of contracted businesses, meter readers, and contact information Phone number in charge of the customer is displayed.
(8) voice code
   Voice code for exclusive applications such as smartphones ※By reading with the voice code, the amount of water used and the estimated billing money stored in the voice code are stored.
   At the same time as reading text information such as "amount" by voice, it is displayed on the screen with text.
  ※For exclusive applications, search for "Uni-Voice" from Google Play for Android devices and from App Store for iPhones.
   Please download it. (Applications are free, but communication fees may be incurred.)

For inquiries about water supply, please contact Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

Inquiries to this page

Water Works Bureau City Water Supply Service Department Service Promotion Section (The following telephone and fax numbers belong to the Customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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Page ID: 885-3987-157

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