Accidents and water outages

Water may have been cut off due to water supply work or sudden accidents. Please check the water cutoff information.
If the water outage information does not include water outages near the customer's home, please contact the Water Works Bureau Customer Service Center.
In addition, if a water receiving tank or an elevated water tank is installed in an apartment such as an apartment, the water may be cut off due to a power outage or a breakdown of the water supply equipment, so the owner, manager, Please contact the company.

• Water cutoff information
• Water Works Bureau Customer Service Center
• About prevention of freezing of water pipe

When performing water supply works with water cutoff, water reduction, and turbid water, we distribute flyers to notify affected areas in advance of water cutoff work. (* In the case of emergency construction, it may be announced by a public relations car etc.)
In addition, City of Yokohama, Water Works Bureau's monthly e-mail magazine "Yokohama @ Water" provides information on the City of Yokohama, Water Works Bureau website.

※Please note that in recent years, information has been received that a suspicious email has been sent to a specific site that has nothing to do with Water Works Bureau.

• Water cutoff information
• Water Works Bureau e-mail magazine "Yokohama @ Water"