For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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- To prevent water pipe damage accidents
Here's the text.
To prevent water pipe damage accidents
In order to prevent damage or damage to water pipes (water pipes and water pipes), please cooperate as follows when dismantling buildings or performing civil engineering work. .
Last Updated October 27, 2022
Thorough investigation
- When you perform construction, please come to the water supply construction reception center (hereinafter referred to as "center") in advance and investigate the burial position of the water pipe.
- Floor plan of water pipes ※About (information except personal information and part of residential land of water supply equipment in pipeline information), we read and issue (pay) in center and city hall the second floor "Yokohama Building Information Center".※Web service of Water Works Bureau Pipeline Information Viewing SystemPlease use it.
- About reading of water supply equipment construction completion figure and grant, it becomes reporting to owner of water supply equipment or user. A power of attorney from the owner or user is required to view and receive a grant from another person. You will be charged for the delivery of drawings.
- About investigation of buried pipe, position may be different from drawing on site, so please confirm in light of the local situation in water supply pipe floor plan.
Attention during construction
- Before construction, share the position of the water pipe with the worker and work carefully to prevent damage accidents. .
- Since it may not be buried at the position or depth obtained in the preliminary survey, when using heavy equipment, be careful, such as conducting test excavation by human force excavation.
In the unlikely event that the water pipe is damaged
If the water pipe is damaged, please contact Water Works Bureau immediately. Also, if water can be stopped with a water stopcock, etc., stop the water.
- If you wish to request repairs from Water Works Bureau, please contact: In addition, repair will be charged.
Inquiries to this page
Water Works Bureau Water Supply Service Department Water Supply Maintenance Division
Telephone: 045-671-3069
Telephone: 045-671-3069
Fax: 045-212-1167
Email address: su-kyusuiiji@city.yokohama.lg.jp
Page ID: 583-569-520
