For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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- To prevent water pipe damage accidents
Here's the text.
To prevent water pipe damage accidents
In order to prevent damage or damage to water pipes (water supply pipes and water pipes), please cooperate as follows when dismantling buildings or performing civil engineering work.
Last Updated October 27, 2022
Thorough preliminary surveys
- When performing construction, please come to the water supply construction reception center (hereinafter referred to as the "center") in advance and investigate the buried position of the water pipe.
- Water piping floor plan ※(Information excluding personal information and part in residential land of water supply equipment in pipeline information), we read and issue (pay) in center and city hall the second floor "Yokohama Architecture Information Center".※Web Usage Service for Water Works Bureau Pipeline Information Viewing SystemPlease take advantage of it.
- About reading of water supply equipment construction completion figure and grant, it becomes reporting to owner of water supply equipment or user. A power of attorney from the owner or user is required when receiving and receiving the grant. In addition, a fee will be charged.
- Regarding the survey of buried pipes, the location may differ from the drawing on the site, so please check the water supply plumbing plan etc. in light of the local situation.
Precautions during construction
- Before construction, share the position of the water pipe with the worker and carefully construct it so that no damage accident occurs.
- When using heavy equipment, etc., it may not be buried at the position or depth obtained in the preliminary survey. When using heavy equipment, etc., be careful when using heavy equipment, such as conducting test excavation by human power.
Should the water pipe is damaged
If the water pipe is damaged, please contact Water Works Bureau immediately. Also, if water stop is possible with a stopcock, etc., stop the water.
- If you would like to request repairs from Water Works Bureau, please contact the following: In addition, repair will be charged.
For inquiries to this page
Water Works Bureau Water Supply Service Dept.
Phone: 045-671-3069
Phone: 045-671-3069
Fax: 045-212-1167
Email address: su-kyusuiiji@city.yokohama.jp
Page ID: 583-569-520
