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Information related to disaster and disaster prevention

Information related to disaster and disaster prevention

Last Updated February 7, 2023

Report on the status of the disaster

In the event of a disaster such as an earthquake or when it becomes necessary to be alert to the occurrence of a disaster such as a typhoon or heavy rain, please use the "Disaster Information Sharing System" to report the damage situation.

[Disaster Information Sharing System URL]
https://www.kaigokensaku.mhlw.go.jp/houkoku/14/
※The login ID and password are the same as the ID and password of the "Nursing Care Service Information Disclosure System".

1 Actual flow of disaster reports
(1) Communication from Yokohama City to facilities
・In the event of a disaster or when it becomes necessary to be alert to the occurrence of a disaster, the following e-mail address will be sent from Yokohama City to facilities, etc. to report the status of the disaster using the information sharing system at the time of disaster (such as the "disaster name"). Send from
(All service types) Address of disaster information sharing system <helpdesk@kaigokensaku.mhlw.go.jp>
(Visit, tsusho system, GH) Kanagawa welfare information community address <kaigoinfo@raku.or.jp>
(Facilities) Address of Elderly Facilities Division <kf-shisetsu@city.yokohama.jp>
(2) Report on the status of damage caused by facilities, etc.
・After receiving an e-mail from Yokohama City, select the "Disaster Name" to be reported on the Disaster Information Sharing System and enter the damage status (Example of registration of disaster name: Reiwa ○ Typhoon No., Reiwa ○ year ○ month heavy rain).
In the future, please report whether there is any damage or not.
※[Important!] When reporting, be sure to select the "disaster name" to be reported. When we report for disaster name different from target, we may not be able to confirm the damage situation by Motoichi.
※In the report, it is necessary to select all required items on the system, but since it is possible to report again, the first report gives top priority to speed and input based on the situation known at the time of the disaster Please report.

Notice from the Ministry of Health, Labour and Welfare

News from Yokohama City, etc.

Contact information

Contact information
Contents Jurisdiction Division
About the use of home service and home care support Nursing Care Business Guidance Division TEL: 045-671-3413
About the use of community-based services and care prevention support Nursing Care Business Guidance Division TEL: 045-671-3466
About the use of facilities for the elderly Senior Facilities Division TEL: 045-671-3923
About reduction of taxes of user burden The Long-term Care Insurance Division TEL: 045-671-4255
About presentation of insured person identification The Long-term Care Insurance Division TEL: 045-671-4253

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Page ID: 176-210-419

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