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Disaster and disaster prevention related information

Disaster and disaster prevention related information

Last update date February 7, 2023

Report on the disaster situation

In the event of a disaster such as an earthquake or a situation requiring caution of a disaster such as a typhoon or heavy rain, please use the "Disaster Information Sharing System" to report the damage situation.

[URL URL for disaster information sharing system]
https://www.kaigokensaku.mhlw.go.jp/houkoku/14/
※The login ID and password are the same as the ID and password of the "Nursing Care Service Information Disclosure System".

1 Flow of Actual Damage Report
(1) Communication from Yokohama City to facilities
・In the event of a disaster or when it becomes necessary to be vigilant, Yokohama City will send a request for a report on the status of damage by the disaster information sharing system (such as the "disaster name" to be reported) by the following e-mail address Send from
(All service type) Address of disaster information sharing system <helpdesk@kaigokensaku.mhlw.go.jp>
(Visit / tsusho system / GH) Kanagawa welfare information community address <kaigoinfo@raku.or.jp>
(Facility-related) Address of Elderly Facilities Division <kf-shisetsu@city.yokohama.jp>
(2) Report on the damage caused by facilities, etc.
・After receiving an e-mail notification from Yokohama City, select the "Disaster Name" to be reported on the disaster information sharing system and enter the damage status (example of disaster name: Reiwa ○ Typhoon ○ No, heavy rain in Reiwa ○ Year ○ Year ○) No, heavy rain).
In the future, please report regardless of whether there is any damage.
※[Important!] When reporting, be sure to select the "disaster name" to be reported. When we report for disaster name different from target, we may not be able to confirm the damage situation by Motoichi.
※For reporting, it is necessary to select all required items on the system, but it is possible to report again, so the first report gives priority to promptness and based on the situation that we know at the time of the disaster Please input and report.

Announcement from the Ministry of Health, Labour and Welfare

Announcements from Yokohama City

Contact information

Contact information
Contents Jurisdiction Division
About the use of home service and home care support Nursing Care Business Guidance Section TEL: 045-671-3413
About the use of community-based services and care prevention support Nursing Care Business Guidance Section TEL: 045-671-3466
About use of elderly facilities Elderly Facility Section TEL: 045-671-3923
About reduction of taxes of user burden The Long-term Care Insurance Section TEL: 045-671-4255
About presentation of insured person's identification The Long-term Care Insurance Section TEL: 045-671-4253

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Page ID: 176-210-419

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