Request a copy of the family register tag at the counter

• A copy of the family register's tag in Yokohama can be requested at the ward office Family Registry Section / Administrative Service Corner of any ward in the city.
• Postal mailBut I can charge it.
• Person who has my number card (personal number card) in one having permanent domicile in the cityConvenience stores、OnlineBut I can charge it.

If you are a person listed in the same family register name field (e.g., husband and wife), you can claim it as the person.

Documents (family register, etc.) that can confirm kinship with the person listed in the name column are required.
However, if you can confirm your kinship at family register in Yokohama, you do not need to bring it with you.

A power of attorney created by the person, etc. is required.

If the request is made by a third party other than the principal, it is necessary to clarify the name of the recipient, the display of family register (permanent domicile, the first person) and the purpose of using the copy of the family register tag. In addition, we may ask for materials (such as a copy of a contract) that can confirm that the request is for justifiable reasons.

1. Who is necessary to exercise his / her rights or fulfill his obligations
2. A person who needs to be submitted to a national or local government agency
3. A person who has a valid reason to use the information on the family register tag
4. Special clerical staff (lawyer, etc.) who received a request from A to C above

• It is available at the counter.
• In advancePage (outside site) of Yokohama-shi electronic application, report serviceYou can also download it from here.

• Driver's license
• Passport (passport)
• My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
• Residence Card or Special Permanent Resident Certificate

• If you do not have the above documents, you will be asked to verify your identity verification documents such as your health insurance card, pension notebook or basic number notice at the counter by asking questions such as verbal questions.
• A detailed list of identity verification documents is available.About identity verification at the time of notification of family register / resident change and request for various certificationsPlease refer to the documentation.

• Please refer to the sample (or their direct ancestry or direct descendants) listed in the name column of family register.
• Sample of Power of Attorney (PDF: 145KB)

• If you cannot confirm your kinship only with family register in Yokohama City, check the family register of other municipalities where you can confirm your kinship at the counter.
• If a third party makes a request, you need a document that confirms the authority of the claim is required. For more information, please contact the ward office Family Registry Division.

Monday-Friday, 8:45-17:00
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year's holidays
About ward office window opening agency of the second, the fourth Saturday

Monday to Friday from 7:30 a.m. to 7 p.m.
Saturday and Sunday from 9:00 a.m. to 5:00 p.m.
※Excludes public holidays and New Year holidays

Uncomputerized transcripts and abstracts of family register cannot be handed out on the spot outside of Hours.

300 yen per copy
※Cash or electronic money (transportation, WAON, Rakuten Edy, nanaco) can be used to pay the fee.

• Fees may be exempted according to laws and regulations, for example, when submitting to the pension office to receive pension.
• For more information. Fees for family register and resident certificate CertificatesPlease refer to the following page.

Due to the revision of the the Law of the Basic Resident Registers, the date of birth and gender will be newly recorded on the family register tag from January 11, 2022 (excluding family register tags that were rejected before the effective date).
In addition, in principle, the display of "permanent domicile / First Name" is omitted for a copy of the family register tag. If you would like to see it, please indicate this on the invoice.
In addition, regarding the copy of the family register's tag, which omits the display of the name of permanent domicile, the name of the first person is omitted. Please respond to his change by obtaining and certifying all family register (individual) matter certificate. For more information, please contact the ward office Family Registry Division, where permanent domicile is located.

Yokohama City remodeled the family register tag on July 19, 2008 in conjunction with the renovation of the family register. family register's tag before remodeling (remodeled original tag) was discarded on February 23, 2015 because the storage period has passed.