National Health Insurance Premium (Web Fund Transfer Service)

National Health Insurance premium

①A financial institution name, branch name, and savings account number can be confirmed (passbook, cash card, etc.)
②The person whose National Health Insurance insured card number can be confirmed (insurance card, etc.)

※PayPay Bank and Rakuten Bank are now able to apply via the web account transfer service from December 1, 2023 (noon).

・If you use the "Back", "Proceed" or "Reload" buttons in your browser, an error will occur.
Press the button on the screen to proceed with the procedure. Please note that if you do not operate for more than 15 minutes, the timeout will occur.
・On the application page of the financial institution, be sure to press the buttons displayed on the last page, such as "Notification", "Send", and "Return to the storage institution". If you do not press the button, the procedure may not be completed properly.
・If the procedure is interrupted, such as closing the browser on the way, it will be treated as if there was no application.
・Before applying, if you have set up to receive or reject only specific e-mails for spam measures, etc., please make settings so that you can receive e-mail with URL from "info@nekonet.co.jp".
・Insurance and Pension Division of your ward (the ward selected at the time of application) may contact you regarding the contents of your application.
・When the registration procedure for fund transfer is completed, we will send a "Notice of National Health Insurance Premium Payment Method" to the head of household. Please check that for the start period of fund transfer. In addition, about premium until fund transfer is started, please pay with payment notice.
・For households that have paid the National Health Insurance premium by special collection (deduction from pension) will continue to be specially collected (deduction from pension) even if they receive the "Notice of National Health Insurance Premium Payment Method". If you want to change the payment method from special collection to fund transfer, please contact the ward office Insurance and Pension Division of your ward as a separate procedure is required.
・In addition, please confirm each precautions of the Web fund transfer reception service (outside site).
・In addition to the web fund transfer reception service, you can apply for fund transfer by submitting a fund transfer request form, and a service that allows you to apply for a fund transfer by reading a cash card at the ward office window with a dedicated terminal (Pay account transfer service) ).

The transfer date is the 29th of each month.
※Depending on the content of your application, it may not be possible to start in the following fiscal year.
※If insurance premiums have increased retroactively before the previous year, the transfer may be made in April or May.
※Usually, the transfer date is 29 days of each delivery date, but if it falls on a holiday for financial institutions, the previous business day will be the transfer date.

Application input page (National Health Insurance premium) (outside site)

・When you stop fund transfer, it is necessary to submit a cancellation notice (notification of abolition) to the application financial institution.
・When city admits that it is necessary, such as when fund transfer becomes impossible multiple times due to insufficient balance, we may forcibly cancel (abolition) fund transfer.

Q1 Where is a financial institution that can use the web fund transfer application reception service?
Q2 There is no financial institution you wish to apply at the target financial institution on the Web.
Q3 When I entered the account holder's name field, a warning was displayed as "Includible characters are included." What should I do?
Q4 After entering the applicant (account holder) information input field, even if you enter according to the full-width or half-width specified in the input field (full-width / half-width). A warning message was displayed. What should I do?
Q5 An error occurred during the input.
Q6 How do I enter because my account number is other than 7 digits?
Q7 I don't know how to operate and register at the financial institution site.
Q8 I applied for fund transfer at a store that does not handle fund transfer at a financial institution that carries out insurance premium fund transfer on the financial institution site. Can I make a direct debit?
Q9 I didn't receive an email with the result of the reception.
Q10 After receiving the "Reception Completed" email, I received a "Request for Re-registration" email. What is the registration status?
Q11 I applied for Q11, but I have not received a notice of start of fund transfer by e-mail.
Q12 The reception result email has arrived. Will the fund transfer start this month?

When applying for the Web account transfer service, the characters that cannot be entered are as follows.
List of characters that cannot be input on the system (PDF: 175KB)

Insurance and Pension Division in your ward
Contact information list of Insurance and Pension Division Ward