National Health Insurance Premium (Web Fund Transfer Service)

National Health Insurance premium

①Financial institution name, branch name, and savings account number can be confirmed (passbook, cash card, etc.)
②National Health Insurance insured person's card number can be confirmed (insurance card, etc.)

※PayPay Bank and Rakuten Bank will be able to apply via the Web Fund Transfer Service from December 1, 2023 (noon).

・If you use the browser's "Back", "Proceed" or "Reload" buttons, an error will occur.
Press the button on the screen to proceed with the procedure. Also, please note that if you do not operate for more than 15 minutes, the timeout will occur.
・On the application page of the financial institution, be sure to press the buttons displayed on the last page, such as "Notification", "Send", and "Return to Storage Agency". If you do not press that button, the procedure may not be completed successfully.
・If the procedure is interrupted, such as closing the browser on the way, it will be treated as if there was no application.
・Before applying, if you have set to receive or reject only specific e-mails due to spam countermeasures, please set to receive e-mails with URL from "info@nekonet.co.jp".
・Insurance and Pension Division of your ward (the ward selected at the time of application) may contact you about the details of your application.
・When the registration procedure for fund transfer is completed, we will send a "Notice of National Health Insurance Payment Method" to the head of household. Please confirm the start period of fund transfer. In addition, about premium until fund transfer is started, please pay with payment notice.
・Households that pay National Health Insurance premiums through special collection (deduction from pension) will continue to receive special collection (deduction from pension) even if they receive "Notice of National Health Insurance Payment Method". If you want to change the payment method from special collection to fund transfer, a separate procedure is required, so please contact your ward office Insurance and Pension Division.
・In addition, please confirm each notes of Web fund transfer reception service (outside site).
・In addition to the web fund transfer reception service, you can apply for fund transfer by submitting a fund transfer request form, and a service that allows you to apply for fund transfer by reading a cash card with a dedicated terminal at the ward office window (Pay account transfer) Service).

The transfer date will be the 29th of each month.
※Depending on the content of your application, it may not start from the following fiscal year.
※If insurance premiums increase retroactively before the previous fiscal year, they may be transferred in April or May.
※Normally, the transfer date is 29 days of each delivery date, but if it falls on a holiday for financial institutions, the previous business day will be the transfer date.

Application input page (National Health Insurance premium) (outside site)

・When you stop fund transfer, you need to submit a cancellation notice (discontinuation notice) to the applied financial institution.
・When city admits that fund transfer becomes impossible more than once due to lack of balance, we may cancel (abolition) fund transfer forcibly.

Q1 Where are the financial institutions that can use the Web fund transfer application reception service?
Q2 The financial institution you wish to apply for is not the target financial institution on the Web.
Q3 When I entered the account holder's name field, a warning was displayed saying "It contains characters that cannot be used." What should I do?
Q4 When you enter the applicant (account holder) information input field, even if you enter according to the full-width or half-width specified in the input field (full-width / half-width). A warning was displayed. What should I do?
Q5 I encountered an error during the input.
Q6 How do I enter because the account number is other than 7 digits?
Q7 I don't know how to operate and register at the financial institution site.
Q8 I applied for fund transfer at a store that does not handle fund transfer of financial institutions that carry out fund transfer of insurance premiums on the financial institution site. Can I make a direct debit?
Q9 I have not received an email with the acceptance result.
Q10 After receiving the "Reception Completed" email, I received a "Re-registration Request" email. What is the status of registration?
Q11 I have applied, but I have not received a notice of the start of fund transfer by e-mail.
Q12 The reception result email has been received. Will fund transfer be started this month?

The characters that cannot be entered when applying for the Web Fund Transfer Service are as follows.
About list of characters that cannot be input on the system (PDF: 175KB)

Insurance and Pension Division in your ward
Insurance and Pension Division Contact List