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About certification for long-term care

This is a page for citizens. If you are a business office, please check here.

Last Updated October 29, 2024

1. About application of certification for long-term care

・The person or his / her family applies for "certification for long-term care" at the ward office Elderly and Disabled Support Division. We can have Local Elderly Care Management Center (community care plaza, etc.), home care support companies act on behalf of you. (Click here for a list of community care plazas

(Renewal application)
・Even if you have already been certified as requiring long-term care, you will need to apply for renewal before the validity period expires to continue using The Long-term Care Insurance services. You can apply for renewal 60 days before the expiration of your certification validity period.

The Long-term Care Insurance (needs nursing care and support required) certification application (PDF: 368KB) (Click here for entry examples (PDF: 497KB))
・The Long-term Care Insurance Insured Card (issued at the age of 65)
・Those who know the name of your medical institution, doctor, etc.

Documents to be submitted

  • Application for certification of The Long-term Care Insurance (needs nursing care and support required)
  • The Long-term Care Insurance Insured Card (original)

 ※When submitting the application form, please attach the The Long-term Care Insurance insured card (original). Applications can be accepted even if they cannot be attached due to loss or other reasons.

  • Medical insurance insured person's card (* Only for those aged 40 to 64, original or copy)

 ※After December 2, 2024, one of "valid medical insurance insured person's card", "qualification confirmation", or "notice of qualification information" is required.

Submission address

The submission destination will be Elderly and Disabled Support Division in each ward, but you can also have the Local Elderly Care Management Center (community care plaza, etc.), home care support companies, etc. act on your behalf. (Click here for a list of community care plazas
About presentation method, window of ward office or presentation by mail is possible.
Please refer to the following for details.
If you are eligible for the Address Special Exception System (Note 1), please check the “Insurer Number” on the The Long-term Care Insurance Card and submit it to the Elderly and Disabled Support Division of each ward.

Note 1) The special system for the Address area is a system in which an insured person in The Long-term Care Insurance enters a nursing care insurance facility or a paid nursing home in another municipality from the municipalities where they live and transfers resident certificate to the location of the facility.

Elderly and Disabled Support Division The Long-term Care Insurance (List of Locations)
Name of ward Department name

Postal code
Address

Phone number Insurer number
Tsurumi Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

230-0051
3-20-1, Tsurumichuo, Tsurumi-ku

045-510-1770 141010
Kanagawa Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

221-0824
3-8, Hirodaiotamachi, Kanagawa-ku

045-411-7019 141028
Nishi Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

220-0051
1-5-10, Chuo, Nishi-ku

045-320-8491 141036
Naka Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

231-0021
35, Nihonodori, Naka-ku

045-224-8163 141044
Minami Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

232-0024
2-33, Urafunecho, Minami-ku

045-341-1138 141051
Konan Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

233-0003
4-2-10, Kounan, Kounan-ku

045-847-8495 141119
Hodogaya Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

240-0001
2-9, Kawabecho, Hodogaya-ku

045-334-6394 141069
Asahi Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

241-0022
1-4-12, Tsurugamine, Asahi-ku

045-954-6061 141127
Isogo Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

235-0016
3-5-1, Isogo, Isogo-ku

045-750-2494 141077
Kanazawa Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

236-0021
2-9-1, Deiki, Kanazawa-ku

045-788-7868 141085
Kohoku Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

222-0032
26-1, Mamedocho, Kouhoku-ku

045-540-2325 141093
Midori Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

226-0013
118, Terayamacho, Midori-ku

045-930-2315 141135
Aoba Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

225-0024
31-4, Ichigaocho, Aoba-ku

045-978-2479 141176
Tsuzuki Ward   Office Elderly and Disabled Support Division The Long-term Care Insurance

224-0032
32-1, Chigasakichuo, Tsuzuki-ku

045-948-2314 141184
Totsuka Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

244-0003
16-17, Totsukacho, Totsuka-ku

045-866-8452 141101
Sakae Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

247-0005
303-19, Katsuracho, Sakae-ku

045-894-8547 141150
Izumi Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

245-0024
5-1-1, Izumichuokita, Izumi-ku

045-800-2436 141168
Seya Ward Office Elderly and Disabled Support Division The Long-term Care Insurance

246-0021
190, Futatsubashicho, Seya-ku

045-367-5717 141143

2.Home / Nursing Care Prevention Service Plan Creation Request Notification Related

  • Notification is required when care manager, such as home care support providers, creates a home (care prevention) service plan (care plan), care prevention care management, or when the contents of the care plan, etc. are changed. You.
  • Please consult with the care manager in charge and submit it.

For more information, please click here.

3. Others

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Inquiries to this page

Health and Social Welfare Bureau Senior Health and Welfare Department The Long-term Care Insurance Division

Telephone: 045-671-4256

Telephone: 045-671-4256

Fax: 045-550-3614

Email address: kf-kaigohoken@city.yokohama.jp

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Page ID: 296-160-265

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