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About certification for long-term care

This is a page for citizens. If you are interested, please check here.

Last update date April 1, 2024

1. About application of certification for long-term care

・The person or family applies for "certification for long-term care" at the ward office Elderly and Disabled Support Division. We can have Local Elderly Care Management Center (community care plazas), home care support companies, etc. act on your behalf. (Click here for a list of community care plazas

(Renewal application)
・Even if you are already certified as requiring long-term care, you will need to apply for renewal before the end of the validity period to continue using The Long-term Care Insurance services. Renewal applications can be made 60 days before the expiration of the certification validity period.

The Long-term Care Insurance (needs nursing care and support required) certification application (PDF: 368KB) (Click here for entry example (PDF: 497KB))
・The Long-term Care Insurance Insured Card (issued at the age of 65)
・The name of your family's medical institution, doctor, etc.
・Medical insurance card (for those aged 40 to 64 only)

Documents to be submitted

  • The Long-term Care Insurance (needs nursing care and support required) certification
  • The Long-term Care Insurance insured person's card (original)

 ※When submitting the application form, please attach the The Long-term Care Insurance insured person's card (original). Applications can be accepted even if they cannot be attached due to loss or other reasons.

Submission address

Presentation becomes each ward Elderly and Disabled Support Division, but can have Local Elderly Care Management Center (community care plazas), home care support companies, etc. act on your behalf. (Click here for a list of community care plazas
About presentation method, presentation by window of ward office or mail is possible.
Please refer to the following website for details.
If you fall under the Address Land Special Exception System (Note 1), please check the "Insurer Number" on the The Long-term Care Insurance Insured Card and submit it to Elderly and Disabled Support Division in each ward.

Note 1) The Address Special Exception System is a system in which an insured person in The Long-term Care Insurance enters a long-term care insurance facility or a paid nursing home in another municipality, and transfers resident certificate to the location of the facility.

The Long-term Care Insurance, Elderly and Disabled Support Division (Location List)
Ward name Department name

Postal code
Address

Phone number Insurer Number
Tsurumi Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

230-0051
3-20-1, Tsurumichuo, Tsurumi-ku

045-510-1770 141010
Kanagawa Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

221-0824
3-8, Hirodaiotamachi, Kanagawa-ku

045-411-7019 141028
Nishi Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

220-0051
1-5-10, Chuo, Nishi-ku

045-320-8491 141036
Naka Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

231-0021
35, Nihonodori, Naka-ku

045-224-8163 141044
Minami Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

232-0024
2-33, Urafunecho, Minami-ku

045-341-1138 141051
Konan Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

233-0003
4-2-10, Kounan, Kounan-ku

045-847-8495 141119
Hodogaya Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

240-0001
2-9, Kawabecho, Hodogaya-ku

045-334-6394 141069
Asahi Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

241-0022
1-4-12, Tsurugamine, Asahi-ku

045-954-6061 141127
Isogo Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

235-0016
3-5-1, Isogo, Isogo-ku

045-750-2494 141077
Kanazawa Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

236-0021
2-9-1, Deiki, Kanazawa-ku

045-788-7868 141085
Kohoku Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

222-0032
26-1, Mamedocho, Kouhoku-ku

045-540-2325 141093
Midori Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

226-0013
118, Terayamacho, Midori-ku

045-930-2315 141135
Aoba Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

225-0024
31-4, Ichigaocho, Aoba-ku

045-978-2479 141176
Tsuzuki Ward   Office The Long-term Care Insurance Elderly and Disabled Support Division

224-0032
32-1, Chigasakichuo, Tsuzuki-ku

045-948-2314 141184
Totsuka Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

244-0003
16-17, Totsukacho, Totsuka-ku

045-866-8460 141101
Sakae Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

247-0005
303-19, Katsuracho, Sakae-ku

045-894-8547 141150
Izumi Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

245-0024
5-1-1, Izumichuokita, Izumi-ku

045-800-2436 141168
Seya Ward Office The Long-term Care Insurance Elderly and Disabled Support Division

246-0021
190, Futatsubashicho, Seya-ku

045-367-5717 141143

2.Report related to home and care prevention service plan creation

  • When care manager such as a home care support company performs home (care prevention) service plan (care plan), care prevention care management, or when report contents such as the care plan are changed, notification is required Required.
  • Please consult with the care manager in charge and submit it.

For more information, please click here.

3. Others

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For inquiries to this page

Health and Social Welfare Bureau Senior Health and Welfare Department The Long-term Care Insurance Division

Phone: 045-671-4256

Phone: 045-671-4256

Fax: 045-550-3614

Email address: kf-kaigohoken@city.yokohama.jp

Return to the previous page

Page ID: 296-160-265

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