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- [Yokohama Call Center] Customer satisfaction survey
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[Yokohama Call Center] Customer satisfaction survey
Last Updated October 18, 2024
About conduct of Yokohama-shi call center customer satisfaction survey (the first in 2024)
At the Yokohama Call Center, we measure the fullness of the market in response to the operation of the call center and the response of operators, and use it to improve business operations.
This time, we conducted a customer satisfaction survey on the following schedule.
Thank you very much for your cooperation.
Survey period
From Friday, September 13, Reiwa 6 to late September
Targets
Customers who contacted the Yokohama Call Center (045-664-2525), the ward office representative telephone and the city hall representative telephone, and completed the answer at the call center.
Survey method
For customers who can cooperate with the customer satisfaction survey, call back from the call center and ask eight questions.
Others
There is no charge for your telephone bill.
Phone number will not be used for any purpose other than this purpose and will be destroyed as soon as the survey is completed.
About result of Yokohama-shi call center customer satisfaction survey
The first in 2024 (PDF: 479KB)
The first in 2018 (PDF: 532KB)
The second in 2017 (PDF: 262KB)
The first in 2017 (PDF: 687KB)
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Inquiries to this page
Yokohama City Citizen's Bureau Public Affairs Counseling Division Call Center
Telephone: 045-671-2117
Telephone: 045-671-2117
Fax: 045-663-3433
Email address: sh-call@city.yokohama.jp
Page ID: 461-080-050