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- [Yokohama City Call Center] Customer Satisfaction Survey
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[Yokohama City Call Center] Customer Satisfaction Survey
Last Updated March 12, 2024
Yokohama City Call Center Customer Satisfaction Survey (2023 2nd)
At the Yokohama City Call Center, we measured the fullness of citizens in response to the operation of the call center and the response of operators, and used them to improve business operations.
This time, we conducted a customer satisfaction survey on the following schedule. Thank you very much for your cooperation.
Survey period
From Monday, February 12, 1961 to early March
Targets
Customers who contacted the Yokohama City Call Center (045-664-2525), the ward office representative telephone and the city hall representative telephone, and completed the answer at the call center.
Investigation method
We will call back from the call center and ask eight questions to customers who can cooperate with the customer satisfaction survey.
Others
You don't have to pay for your phone.
The customer Phone number will not be used for any purpose other than this purpose and will be discarded as soon as the investigation is completed.
About the results of Yokohama City Call Center Customer Satisfaction Survey
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For inquiries to this page
Yokohama City Civil Affairs Bureau Public Affairs Consultation Section Call Center
Phone: 045-671-2117
Phone: 045-671-2117
Fax: 045-663-3433
Email address: sh-call@city.yokohama.jp
Page ID: 461-080-050