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[Yokohama-shi call center] About ⾜ degree investigation of visitor

Last update date October 15, 2020

[finished] About conduct of ⾜ degree investigation of Yokohama-shi call center visitor (the first)

In "Yokohama-shi call center", we measure ⾜ degree of all of city ⺠ for administration of call center and reception of operator and do live ⽤ for duties improvement.
As we carry out ⾜ degree investigation of visitor this time in following ⽇ hodo, kyo ⼒ of city ⺠, please.

Investigation period

Weekdays of from Monday, September 14, 2020 to the beginning of October

Object

Customer whom we had you ask Yokohama-shi call center (045-664-2525) and ward office main phone number, and answer concluded in call center

Investigation method

We call back from call center and ask customer who can cooperate with customer satisfaction investigation about seven.

Others

There is no burden of telephone bill of customer.
Phone number which we heard from customer does not do shi ⽤ other than this purpose and cancels as soon as investigation is finished.

About result of ⾜ degree investigation of Yokohama-shi call center visitor

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Inquiry to this page

City of Yokohama, Civic Affairs Bureau public hearing consultation section call center charge

Telephone: 045-671-2117

Telephone: 045-671-2117

Fax: 045-663-3433

E-Mail address [email protected]

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Page ID: 461-080-050

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