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City of Yokohama, Civic Affairs Bureau public hearing consultation section call center charge
Telephone: 045-671-2117
Telephone: 045-671-2117
Fax: 045-663-3433
E-Mail address [email protected]
[Yokohama-shi call center] About ⾜ degree investigation of visitor
Last update date January 26, 2021
About conduct of ⾜ degree investigation of Yokohama-shi call center visitor (February, 2020)
In "Yokohama-shi call center", we measure ⾜ degree of all of city ⺠ for administration of call center and reception of operator and do live ⽤ for duties improvement.
As we carry out ⾜ degree investigation of visitor this time in following ⽇ hodo, kyo ⼒ of city ⺠, please.
Investigation period
From Tuesday, February 9, 2021 to the beginning of March
Object
Customer whom we had you ask Yokohama-shi call center (045-664-2525), ward office main phone number and the city hall main phone number, and answer concluded in call center
Investigation method
We call back from call center and ask customer who can cooperate with customer satisfaction investigation about seven.
Others
There is no burden of telephone bill of customer.
Phone number which we heard from customer does not do shi ⽤ other than this purpose and cancels as soon as investigation is finished.
About result of ⾜ degree investigation of Yokohama-shi call center visitor
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