Fund transfer payment

・Until the procedure is completed, payment will be made with the delivery notice.
・If you move in Yokohama, you can transfer money from the same account, so please apply to the Water Works Bureau Customer Service Center.

Web fund transfer reception service (external site)
※This service uses a security-protected external site provided by Yamato System Development Co., Ltd. and financial institutions.
※For details and precautions, please refer to the Web Fund Transfer Service (water charges, etc.).

Please apply from the application page of the fund transfer application form.
We will send you an application form and a reply envelope.
※Please note that when applying in Water Works Bureau, it will take more time to complete the procedure compared to financial institutions.

Please bring your passbook, private seal, and customer number (news of water supply and sewerage water usage, etc.) before proceeding.

• The transfer date is the 13th or 29th of the month following the meter reading. You can choose either day.
• If the transfer date is closed on Saturdays, Sundays, or public holidays, the next business day will be the transfer date.
• If the transfer cannot be made due to a shortage of deposits on the 13th, the transfer will be made again on the 29th.
  (Depending on the reason why the transfer was not possible, it may not be possible to re-transfer on the 29th and you may receive a delivery notice.)
• If you specify the 29th as the transfer date, there will be no re-transfer date.
• If the transfer cannot be made on the 29th, you will receive a delivery notice at a later date.Financial institutions or convenience storesPlease pay for it.
• In principle, the receipt will be printed on the next meter reading notice, but may be sent by mail due to the results of transfer from financial institutions.

※Notes

• It may take about one to two months after applying for fund transfer to complete the confirmation procedure of the financial institution. If you are in a hurry"Web fund transfer reception service (water charges, etc.)"Please use it or apply directly to the financial institution of your business partner.
• If the debit cannot be made from the designated account for 6 months, we will cancel the debit.
• The department in charge (045-337-0473) may contact you to confirm the details of the fund transfer application.

• If you wish to change your account, you will need to follow the new procedure.
  Web fund transfer service (water charge, etc.)OrFund transfer application form Mail application pagePlease proceed with the procedure.
• Until the switch, it will be debited from the previous account, but if you do not wish to withdraw from the previous account, you can also choose to pay with the delivery notice.
• If you wish to pay the delivery notice, please contact us.Water Works Bureau Customer Service CenterPlease contact us.

Please contact the Water Works Bureau Customer Service Center. Until the procedure is completed, the transfer date will be the same as before.

The contract was terminated with Mitsubishi UFJ Trust and Banking Corporation on March 31, 2023.

• About new application for fund transfer
  Your application has been completed on the arrival of Water Works Bureau on December 28, 2022.

• Response to customers who have designated Mitsubishi UFJ Trust and Banking through direct debit
  It cannot be handled after April 1, 2023. For this reason, for customers who have designated Mitsubishi UFJ Trust and Banking Corporation for direct debit, Water Works Bureau has changed to payment notice payment.

• Water Works Bureau's Fund Transfer Request Form
  Mitsubishi UFJ Trust and Banking Corporation remains listed on the fund transfer request form due to the timing of the printing order.
  It is a description that gives customers a misunderstanding, but we ask for your understanding.