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Payment notice payment

Last update date April 1, 2024

We will send you a delivery notice of the fee according to the amount of water used, so please pay at the handling financial institution, convenience store, etc.
Payments are also accepted at financial institutions such as post offices and banks, as well as convenience stores.
※To request the delivery notice, such as reissue, please contact the Water Works Bureau Customer Service Center.

Payments with the delivery notice is handled at financial institutions, convenience stores, mobile payments, etc.

※Click on the blue financial institution name to link to the financial institution's homepage.

Financial institutions that handle payments at stores nationwide
Financial institution number Name of financial institution Financial institution number Name of financial institution
0138

The Bank of Yokohama (external site)

0149

Shizuoka Bank (outside site)

0001

Mizuho Bank (outside site)

0150

Suruga Bank (outside site)

0005

MUFG Bank (external site)

0289

Mizuho Trust & Banking

0009

Sumitomo Mitsui Banking Corporation (external site)

0294

Sumitomo Mitsui Trust and Banking Corporation

0010

Resona Bank (external site)

0525

Bank of East Japan (external site)

0017

Saitama Resona Bank

0538

Shizuoka Central Bank (outside site)

0128

Gunma Bank (outside site)

9900 ※1

Japan Post Bank (outside site)

0137

Kiraboshi Bank (outside site)

0300 ※2

SMBC Trust Bank

※1 You can pay the delivery notice for Japan Post Bank only at stores in Kanagawa, Tokyo, Saitama, Chiba, Ibaraki, Tochigi, Gunma and Yamanashi prefectures. Transfers can be designated by branches all over the country.
※2 Regarding SMBC Trust Bank, payment at the counter will no longer be possible on March 31, 2025. Please note that you will not be able to pay the delivery notice after April 1, 2025, even if the SMBC Trust Bank is listed on the back of the delivery notice.

Financial institutions that handle payments at stores in Kanagawa and Tokyo.
Financial institution number Name of financial institution Financial institution number Name of financial institution
0140

Dai-ichi Hokuetsu Bank

1310

Refreshing Shinkin Bank (outside site)

0144

Hokuriku Bank (outside site)

1319

Shiba Shinkin Bank (outside site)

0397

SBI Shinsei Bank (outside site)

1344

Jonan Shinkin Bank

0398

Aozora Bank

1348

Setagaya Shinkin Bank (outside site)

0526

Tokyo Star Bank (outside site) ※3

2277

Hana Credit Union

0532

TAIKO BANK

2304

Kanagawa Doctor's Credit Union (outside site)

1280

Yokohama Shinkin Bank (outside site)

2305

Kanagawa Prefectural Dental Credit Union (outside site)

1281

Kanagawa Shinkin Bank (outside site)

2307

Credit Union Yokohama Huagin

1282

Shonan Shinkin Bank (outside site)

2963

Central Labor Bank (outside site)

1283

Kawasaki Shinkin Bank (outside site)

5114

JA Yokohama

※3 Tokyo Star Bank has been shifting to cashless stores since March 2024. From May 20, 2024, payment is possible only at the head office. Please contact Tokyo Star Bank directly for information on available stores during the transition period.

Financial institutions that handle payments only at stores in Kanagawa Prefecture
Financial institution number Name of financial institution Financial institution number Name of financial institution

0530

Kanagawa Bank (outside site)

3014

Kanagawa Prefectural Credit Agricultural Cooperative Association (outside site)

2306

Yokohama Kogin Credit Union (outside site)

   

Convenience stores, etc. that can be paid at stores nationwide
Convenience store name
Seven-Eleven
FamilyMart
Lawson
Lawson + Three-F
Daily YAMAZAKI
MINISTOP
Living House
Life Aya Family
Three eight
Poplar
Stores with MMK
(Multimedia kiosk)
Available mobile payment services
Service company name Amount that can be paid (including tax)
LINE Pay Invoice Payment (external site) Less than 50,000 yen
PayPay bill payment (external site) 500,000 yen or less
auPAY Invoice Payment (external site) 300,000 yen or less
d Payment bill payment (outside site) 300,000 yen or less
PayB Payment Service (external site) 300,000 yen or less
Rakuten Pay (outside site) 300,000 yen or less

※For more information on how to use the mobile payment service, click the blue service provider name and check the service provider website.

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

For inquiries to this page

Water Works Bureau Water Supply Service Department Service Promotion Section (the following telephone and fax numbers are from the Customer Service Center)

Phone: 045-847-6262

Phone: 045-847-6262

Fax: 045-848-4281

Return to the previous page

Page ID: 622-156-172

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