For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Here's the text.
Payment of delivery notice
Last Updated October 16, 2024
We will send you a delivery notice of the fee according to the amount of water used, so please pay at the handling financial institution, convenience store, etc.
Payment locations are also accepted at financial institutions such as post offices and banks, as well as at convenience stores.
※If you wish to send a delivery notice, such as reissue, please contact the Water Works Bureau Customer Service Center.
Financial institutions handled
※Click the blue financial institution name to link to the financial institution's homepage.
| Financial institution number | Name of financial institution | Financial institution number | Name of financial institution |
|---|---|---|---|
| 0138 | 0149 | ||
| 0001 | 0150 | ||
| 0005 | 0289 | ||
| 0009 | 0294 | ||
| 0010 | 0525 | ||
| 0017 | 0538 | ||
| 0128 | 9900 ※１ | ||
| 0137 | 0300 ※２ |
- ※1 About Japan Post Bank
Delivery notices can be paid only at stores in Kanagawa, Tokyo, Saitama, Chiba, Ibaraki, Tochigi, Gunma and Yamanashi prefectures. Fund transfer can be specified by branches nationwide.
- ※About 2SMBC Trust Bank
Payment at the counter will not be possible on March 31, Reiwa 7 (2025). Please note that even if the SMBC Trust Bank is listed on the delivery location on the back of the delivery notice, you will not be able to pay the delivery notice after April 1, 2025.
| Financial institution number | Name of financial institution | Financial institution number | Name of financial institution |
|---|---|---|---|
| 0140 | 1310 | ||
| 0144 | 1319 | ||
| 0397 | 1344 | ||
| 0398 | 1348 | ||
| 0526 ※３ | 2277 | ||
| 0532 | 2304 | ||
| 1280 | 2305 | ||
| 1281 | 2307 | ||
| 1282 | 2963 | ||
| 1283 | 5114 |
- ※3 About Tokyo Star Bank
Since Tokyo Star Bank has become a cashless store, payment at stores will be handled only at the head office from May 20, 2024.
| Financial institution number | Name of financial institution | Financial institution number | Name of financial institution |
|---|---|---|---|
0530 |
3014 | Kanagawa Prefectural Credit Agricultural Cooperative Association (outside site) |
|
| 2306 |
Convenience stores, etc.
| Convenience store name |
|---|
| Seven-Eleven |
| FamilyMart |
| Lawson |
| Lawson + Threeev |
| Daily YAMAZAKI |
| MINISTOP |
| Living House |
| Life Aya Family |
| Three eight |
| Poplar |
| Stores with MMK (Multimedia kiosk) |
Mobile payment service
| Name of Service Provider | Amounts that can be paid (including tax) |
|---|---|
| LINE Pay bill payment (external site) | Less than 50,000 yen |
| PayPay bill payment (external site) | 500,000 yen or less |
| auPAY invoice payment (outside site) | 300,000 yen or less |
| d Payment invoice payment (outside site) | 300,000 yen or less |
| PayB Payment Service (External Site) | 300,000 yen or less |
| Rakuten Pay (outside site) | 300,000 yen or less |
※For details on how to use the mobile payment service, click the blue service provider name and check the service provider's website.
Related link
Use start / cancellation of water supply, application for fund transfer / credit card payment
Inquiries to this page
Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)
Telephone: 045-847-6262
Telephone: 045-847-6262
Fax: 045-848-4281
Page ID: 622-156-172
