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Information on the Ryokan Business Law

Last Updated March 1, 2024

The "Ryokan Business Law" has changed since December 13, 2023.

The inn business law was amended and came into effect on December 13, 2023.

Outline of the amendment

1.Additional reasons for refusal to stay

  • It has been decided that the accommodation of a person who has made a specific request for customer harassment may be refused.

2.Enhancement of infection prevention measures

  • Only during the period during which a specific infectious disease is occurring in Japan, the inn business operator can ask the guests to cooperate necessary to prevent the infection of the specific infectious disease, depending on the presence or absence of the symptoms. It was supposed to be.
※Specified infectious diseases: Class I infectious diseases, Class 2 infectious diseases, infectious diseases such as new influenza, designated infectious diseases (limited to those for which hospitalization regulations are applied mutatis mutandis) and new infectious diseases under the Infectious Diseases Law.
  • ②One of the existing reasons for refusal to stay, "when it is clearly recognized that you have an infectious disease", has been clarified as "when you are a patient with a specific infectious disease."
  • ③"Contact information" has been added as an entry in the guest list, and "Occupation" has been deleted.

3.Further thorough prevention of discrimination

  • Operators must endeavor to provide employees with the necessary training opportunities in order to properly implement measures to prevent the spread of infectious diseases and to provide appropriate accommodation services to guests who require special consideration. It was decided. Regarding training tools, please.Ministry of Health, Labour and Welfare's website (external site)It is published in the following article.
  • The business operator shall not refuse accommodation unnecessarily, taking into account the public nature of the inn business and taking into account the situation of the person who intends to stay, and if refuses to stay, It was decided to judge whether or not it falls under any of the reasons based on objective facts, and to explain the reason carefully in response to the request from the person who intends to stay.
  • If the business operator refuses to stay in either 1. or 2.2 for the time being, the business operator will record the reasons.Sample of recording format (PDF: 606KB)Please make a written or electromagnetic record and keep it for 3 years from the creation.

4.Development of procedures related to business transfer

  • Regarding the transfer of business, the person who transfers the business will succeed the status of the business operator without obtaining new permission by performing the succession procedure. About procedure, please refer to "in" in Yokohama-shi homepageSuccession of business by transfer of environmental hygiene business facilitiesPlease refer to the following page.
  • For the time being, the prefectural governor, etc., shall, at least once, the status of the business of the person who succeeded the status of the business operator by the transfer of the business, at least once six months from the date on which the status was succeeded. It was supposed to have to.

Reference Information

Related links

This page contains explanations about the revision of the Ryokan Business Law and training tools.

Recording form sample

This is a form sample for storing the reason for the refusal to stay by electromagnetic recording.

For those who want to start providing accommodation services based on the Ryokan Business Law using housing

Recently, the so-called "minpaku," which allows people to stay in vacant rooms and other places for a fee through Internet intermediary sites.

Utilize all or part of a house (detached house or apartment house) and receive accommodation charges.
If the accommodation service is provided.
It is necessary to submit a notification based on the Housing Lodging Business Law or obtain a business license under the Ryokan Business Law.

Click here for the Housing Lodging Business (Minpaku)

In order to obtain a business license based on the Ryokan Business Law, it is necessary to meet the standards for structural equipment and installation locations of the facilities.
Please consult with the public health center (Health and Welfare Center Health Sanitation Division in the ward) in advance.

For those who are considering using the accommodation service

When using the accommodation service, the facility or the facility has filed a notification under the Housing Lodging Business Act.
Please make sure that the facility has been licensed under the Ryokan Business Law.

List of facilities that have been notified based on the Housing Lodging Business Law in Yokohama City

List of facilities that have been licensed under the Ryokan Business Law in Yokohama City (as of March 1, 2024). (excluding holidays) (PDF: 141KB)

※For inquiries about licensed inn business facilities or facilities suspected of illegal business, please contact Health and Welfare Center Health Sanitation Division in the ward where the facility is located.

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For inquiries to this page

Medical Care Bureau Health and Safety Department Health Sanitation Division

Phone: 045-671-2456

Phone: 045-671-2456

Fax: 045-641-6074

Email address: ir-seikatsueisei@city.yokohama.jp

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Page ID: 454-523-018

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