Information on Ryokan Business Law

The Ryokan Business Law was revised and came into effect on December 13, 2023.

• It has been decided that a person who made a specific request in relation to customer harassment may be refused accommodation.

• ①Only during the period when a specific infectious disease occurs in Japan, the inn business operator can ask the guest for the necessary cooperation to prevent the infection of the specific infectious disease, depending on the presence or absence of the symptoms. It was decided.

※Specific infectious diseases: Class 1 infectious diseases, Class 2 infectious diseases, infectious diseases such as pandemic influenza, designated infectious diseases (limited to those where the provisions such as hospitalization are applied mutatis mutandis) and new infectious diseases under the Infectious Diseases Law.

• ②One of the reasons for refusal to stay, "when it is clearly recognized that you have an infectious disease" has been clarified as "when you are a patient with a specific infectious disease."
• ③"Contacts" have been added and "Occupation" has been deleted as items on the guest list.

• The business operator must endeavor to provide employees with the necessary training opportunities in order to properly implement measures to prevent the spread of infectious diseases and provide appropriate accommodation services to guests who require special consideration. Was decided.
• Ryokan Business Law Revision Leaflet (PDF: 2,514KB)YeahOutline of guidelines for the inn business based on the Disability Discrimination Law (PDF: 1,275KB)For training tools such as training tools, etc.Ministry of Health, Labour and Welfare website (outside site)It is listed in the following page.
• In consideration of the public nature of the inn business and taking into account the situation of the person who intends to stay, the business operator shall not refuse accommodation unnecessarily, and if he refuses accommodation, he / she shall be able to judge whether or not it falls under any of the reasons based on objective facts, and to explain the reason carefully at the request of the person who intends to stay.
• For the time being, if the business operator refused to stay at either 1. or 2.2, it was supposed to record the reason.Record-style sample (PDF: 606KB)Create a written or electromagnetic record with reference to reference and keep it for 3 years from creation.

• Regarding the transfer of business, the person who transfers the business will take over the position of the business operator without obtaining a new permit by performing the succession procedure. About procedure, "we" in Yokohama-shi homepage in Yokohama-shi homepageSuccession of business by transfer of business of environmental sanitation business facilitiesPlease refer to the following page.
• For the time being, the prefectural governor, etc. shall, for the time being, investigate the status of the business of the person who succeeded the position of the business by business transfer at least once within six months from the date the position was succeeded. It was supposed to have to do it.

Information on the revision of the Ryokan Business Law and training tools are posted.

This is a form sample when storing the reason for refusing to stay by electromagnetic records.

• Record style sample (created by Yokohama City) (Excel: 13KB)

Recently, so-called “minpaku” has become widespread, in which people stay in vacant rooms and other residential areas for a fee through Internet brokerage sites.

Utilize all or part of the house (detached house / apartment house) and receive accommodation charges.
If you want to provide accommodation services, please
It is necessary to submit a notification based on the Housing Accommodation Business Law or obtain a business license based on the Ryokan Business Law.

※Click here for the housing accommodation business (minpaku)

In order to obtain a business license based on the Ryokan Business Law, it is necessary to meet the standards such as the structural equipment and installation location of the facility.
Please consult with the public health center (Health and Welfare Center Health Sanitation Division) in advance.

When using the accommodation service, the facility has notified the facility based on the Housing Lodging Business Law or the facility
Please make sure that the facility has a business license based on the Ryokan Business Law.

List of facilities that have been notified based on the Housing Accommodation Business Law in Yokohama City

List of facilities in Yokohama City that have been licensed under the Ryokan Business Act (as of November 1, 2024). Excluding holidays) (PDF: 145KB)

※If you have any inquiries about licensed inn facilities or suspected illegal business operations, please contact Health and Welfare Center Health Sanitation Division in the district where the facility is located.