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Yokohama single-parent homes and other daily life support projects

Last Updated March 28, 2024

What is the daily life support project for single-parent homes?

We dispatch family life support members (helpers) to mother and child families, fatherless families and widows who are temporarily in need of housework and childcare due to job hunting or family illness, and help with daily life.

About the target person

Mothers of mother and child families, father and sons and widow welfare law, father of fatherless family, widow

  • "Mother of mother and child family" and "father of fatherless family" are those whose spouse (including intimate relations) has died or has no spouse due to divorce, etc. A mother or father of a family who supports elementary school student under the age of 20 without having to marry.
  • A "widow" is a person who was once a mother-child family, whose child is over 20 years old and has no spouse.

Reasons for Use

  • Major changes in living environments (e.g., just after becoming a single parent, etc.)
  • Necessary reasons for independence (commuting to school for skill acquisition, job hunting, etc.)
  • Social reasons (illness, nursing, ceremonial occasions, work convenience, etc.)

About contents, usage fee, etc. that can be supported

Support contents and place of support

Support contents and place of support
 Support DetailsSupport place
Child care support
  • Childcare for infants (nursing, changing diapers, bathing assistance, improvement of childcare environment, etc.)
  • elementary school student's life guidance

※It is not available for pick-up and drop-off at nursery schools.

Home of family life support members (helpers), places where vocational training is taking place, etc.

Life support
  • Take care of the meal
  • Cleaning the house
  • Personal care
  • Shopping for daily necessities
  • Cooperation with Medical Institutions

The home of the user.
※When we carry out child care support in user's home, we apply rate of life support.

※For service details, please refer to "Yokohama-shi single-parent homes, everyday life support project use rules" (PDF: 255KB).

Duration, number of times, etc.

  • If you use for the same reason, short-term support is generally up to 6 months.
  • Available frequency is 10 days a month, up to 240 hours a year. You will be responsible for all excesses.
  • If you have children under elementary school age, you can use it regularly only if you work overtime at work. However, the frequency that can be used is 10 days a month, up to 240 hours a year.

Usage fee

From 2023, all those who have been issued a certificate of use will be free of charge.
※Expenses incurred at the time of service implementation will be borne by the actual cost.

List of business operators in FY2023

For early morning and late nights other than the "dispatch time" in the table below, please contact the company directly. However, at any time of day, we may not be able to meet your request depending on the situation of the business. Thank you for your understanding.

①List of implementing companies that provide life support and child care support
Name of business operatorLocationPhone numberDispatched ZonesDispatch time    Available date

Social Welfare Corporation 
Helping yui

〒232-0041
Mutsumicho, Minami-ku     
1-31-1

730-3466South9: 00~18:00       Money from the moon (excluding holidays, Bon Festival, and New Year's holidays)
Asuka Co., Ltd.

〒112-0002
5-2-2, Koishikawa, Bunkyo-ku, Tokyo
Asuka Building 3F

03-6912-2125

Tsurumi, Kanagawa     West, Middle, Konan,   
Green, fountain
Tozuka, Seya

9: 00~18:00Money from the moon (excluding holidays and New Year's holidays)

Non-profit organization      
Cherries

〒246-0022
17-1, Mitsukyo, Seya-ku    

363-8037Asahi, Seya8: 00~18:00Money from the moon (excluding holidays and New Year's holidays)

Non-profit organization Pippi Parent and Child Support Net (Helper Station Minna no Ie)

〒225-0014
Edanishi, Aoba-ku
3-1-19

342-5674Green leaves9: 00~18:00Money from the moon (excluding holidays, Bon Festival, and New Year's holidays)
Asahi (Welfare Association Tasukeai)

〒230-0062
7-10, Toyookacho, Tsurumi-ku
Perlite Building 8F

Tsurumi: 717-5885      
Kohoku: 402-8738

Tsurumi, Kohoku8: 45~17:30Money from the moon (excluding holidays and New Year's holidays)
Worker's Collective Contact Tsuzuki

〒224-0007
5-8-17, Edaminami, Tsuzuki-ku

943-1266Tsuzuki9: 00~17:00Money from the moon (excluding holidays, Bon Festival, and New Year's holidays)

Non-profit organization Yutai Group

〒233-0002
Kamiookanishi, Konan-ku
2-6-18

844-4541Konan9: 00~19:00From the month to the soil (excluding New Year holidays)

Shonan conchelle
(ss-consul, Ltd.)

〒222-0004
1-11-1, Kitasaiwai, Nishi-ku
7th floor of Suishin Building

0466-54-3270All wards9: 00~17:00Money from the moon (excluding holidays, Bon Festival, and New Year's holidays)

②Business operators that only provide life support
Name of business operatorLocationPhone numberDispatched ZonesDispatch timeAvailable date

Non-profit organization   
 Worker's Collective Help   

〒246-0022
109-3-301, Mitsukyo, Seya-ku  

366-6105      Seya     9: 00~18:00       Money from the moon (excluding holidays and New Year's holidays)
Non-profit organization     Workers Collective Bear

〒226-0006
3-1-9, Hakusan, Midori-ku

938-5513Green9: 00~17:00Money from the moon (excluding holidays, Bon Festival, and New Year's holidays)

Co., Ltd. 
Safety care

〒224-0032
3F, 18-5LLC Building, Chigasaki Chuo, Tsuzuki-ku  

530-5575、
080-3208-9961

Kohoku, Green,
Aoba, Tsuzuki

8: 00~20:00Money from the month (excluding Obon and New Year holidays)

Procedure

Procedure Flow
Order of ProcedureProcedure
①Submission of applicationPlease submit "Certificate Grant Application" and required documents to Yokohama City. Please download the application form in the "About submission of application" section below.
②Issuance of certificatesWe send certificate from Child and Youth Bureau Children's Family Division.
③We will also enclose the necessary "Application for Registration of Daily Life Support Project".
③Application for registration to business operatorsPlease submit "daily life support project registration application" to one contracted company after prior notice and apply for registration.
④Start of support③If a contract with the contracted company is concluded, please consult with the company about the dispatch request before using.
⑤In the case of updateIf the expiration date of the certificate expires and you wish to use it after January of the following year, please submit 1 and apply for registration in 3 again by the deadline. Please refer to the "Renewal" section below.

About submission of application

[Documents to be submitted]

All from 1 to 3 are required documents.
EssentialDocumentationRemarks
“Certificate Grant Application Form” (PDF: 121KB)
Copy of My Number Card (both sides)※If you do not have a My Number Card, please submit a copy of the notification card or a copy of resident certificate with your My Number (original) and identification documents listed in "4" together.
Copy of resident certificate

※Please do not omit the display of permanent domicile, the name and relationship of the head of household, and the information on foreigners.
※Please attach a copy within one month from the date of application.

[For those who have a My Number Card]  With a convenience store multi-copy machine, you can issue it at a price of 50 yen cheaper than the counter without waiting.  Please use it.


Documents required in addition to 1 to 3.
If applicableDocumentationRemarks
4 When “2” is a copy of the notification card or a copy of resident certificate with my number (original) with my number(a) Driver's license, (a) passport, (c) Handbook for the Physically Handicapped, (D) Welfare and Health Handbook for the Mentally Handicapped, (O) Resident Card or Special Permanent Resident Certificate
(C) National Health Insurance Card, (K) National Pension Plan (Kokumin Nenkin) notebook, (K) Child Raising Allowance Certificate, or Special Child Raising Allowance Certificate
(a) In the case of (e), a copy of any one point (the page containing the photo)
Or, in the case of (f) to (k), one copy of either two copies

5. Those who have not been certified by Child Raising Allowance as of the date of application

Certificate of all matters of family register, such as elementary school student, which the applicant supports, or certificate of family register (original)Either one point
※Please attach a copy within one month from the date of application.

[Submission destination and submission method]
〒231-0005 6-50-10 Honcho, Naka-ku, Yokohama, City of Yokohama, Child and Youth Bureau Children's Family Division
Addressing Daily Life Support Project Manager
※It is recommended that you use special record mail.

About issuance of certificates

After reviewing the application documents submitted and confirming that the applicant is an applicant for the use of the business, send the application to the Address who applied for, "Mother and Child, Father and Child and Widow Welfare and Health Law" We send "Certificate of Use of everyday life support project such as Yokohama-shi single-parent homes".
Please note that it will take about three weeks for this certificate to be sent.
In addition, the expiration date of the certificate is until December 31 of the year to which the application date belongs. For usage after January of the following year, please refer to the "Renewal" section.
If the application is made after November, a certificate of expiration date until December 31 of the following year will also be issued.

About registration application to business operator

We send "everyday life support project use rule such as Yokohama-shi single-parent homes", "daily life support project registration application" with certificate.
After reading the usage rules, please contact one contracted company to select in advance, submit the "daily life support project registration application" and apply for registration.
In addition, the expiration date of user registration is until December 31 of the month to which the application date belongs. For usage after January of the following year, please refer to the "Renewal" section.

About the start of support

Once a contract with the contracted company has been concluded, please consult with the company about the dispatch request before using. Consultation method and application deadline vary depending on the company, so please check with the company. In addition, about dispatch date and time, we may not be able to meet your request depending on the situation of the company. Thank you for your understanding.
In addition, please contact the company by the date specified by the company to change (or cancel) the usage schedule. Please note that if you cancel after the deadline, you will be required to pay the cancellation fee specified by the business operator directly to the business operator.

Updates

If you wish to use the certificate after December 31 of the year to which the application date belongs, which is the expiration date of the certificate / user registration, you will need to renew the certificate. Please submit the “Certificate Grant Application Form” (PDF) and required documents to Yokohama City in November. Documents to be submitted at the time of renewal application are the same as when applying for a new application. Please refer to the "Submission of Application Form".
After receiving the certificate, you must apply for registration with the company by the third Friday of December.

Frequently Asked Questions

FAQs

Q: I would like to ask for a transfer to a nursery school (school). Can I use it?
A: It is not possible to use it only. As you list in "Yokohama-shi single-parent home life support project use rule (PDF: 255KB)" about the details of service contents that can be used, please confirm.

Q: I would like to take care of my child when I get late at night at work. Can I use it regularly?
A: If you have children under elementary school age, you can use it regularly only if you work overtime at work. However, the frequency that can be used is 10 days a month, up to 240 hours a year. Even if it is night shifts, etc., if you use during the set working hours, it will be used within 6 months as usual.

Q: It is said that it will be used in 6 months, what should I do if you need assistance for more than 6 months?
A: If you need more than 6 months of assistance, you will need to consider other services. If there is a reason such as it takes time to register or use other services, consult with the Children's Home Division about the scheduled registration date and the scheduled start date of use of other services, and then apply for continuous use Is possible.

Q: When "Mother and child and father and son and widow welfare law and certificate of use of everyday life support project such as Yokohama-shi single-parent home" is issued by city, do family life support member (helper) be dispatched by all means?
A: "Mother and child and father and son and widow welfare law and certificate of use of everyday life support project such as Yokohama-shi single-parent home" is document proving that it is household which can use everyday life support project. About dispatch of member of home life support (helper), we have you talk with user company and decide after adjusting the date and time. Please note that we may not be able to meet your request depending on the situation of the business operator.

Q: I have used a daily life support project several years ago. I also want to use it again. Can I apply again?
A: You can re-use it only if it is a different reason from the previous one. There is a column for "Reason for Support" in the application form, so be sure to describe the current situation.

Q: I don't know how long the certificate is valid, how long it can be used, and when to renew.
A: For example, if you apply for a certificate in April, the validity period of the certificate will expire on December 31 of the year in which the application date belongs. If you start dispatching a family life support member (helper) in September, the service period is until the end of February. The certificate will be used by the end of February, when the certificate expires, so an application must be submitted in November to renew the certificate.

Schedule
 AprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberJanuaryFebruary
The validity period of the certificateCertificate issuanceOhOhOhOhOhOhOh

Oh
Until December 31

  
Period of use     Start of useOhOhOhOh

Oh
Until the end of February

Update time       Please submit application to city for update in November.

Please apply for registration again to the company by the third Friday of December.

  

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For inquiries to this page

Children and Families Division, Child and Youth Bureau Children's Welfare and Health Department

Phone: 045-671-2390

Phone: 045-671-2390

Fax: 045-681-0925

Email address: kd-kokatei@city.yokohama.jp

Return to the previous page

Page ID: 773-905-229

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