Damage relief system provided by the Pharmaceuticals and Medical Devices Agency (PMDA)

The adverse drug side effect relief system provides medical expenses and other benefits to those who have suffered health damage due to side effects that occurred despite the proper use of medicines, etc., and promptly rescue those affected. This is a public system based on the Pharmaceuticals and Medical Devices Agency Act, established for the purpose of planning.

・medical expenses Sees Medical Benefits
・Billing deadline (from receiving treatment for side effects) 5 years

・disability pension, pension for Children with Disabilities
・No billing deadline

・Benefits of survivors' pensions, lump-sum payments and funeral fees
・Billing deadline (from the time of death) 5 years

Please contact the rescue system contact / consultation desk (Pharmaceuticals and Medical Devices Agency). Provides detailed information on the outline of the rescue system, how to claim relief benefits, required documents, the form of claim documents and how to describe them.

Pharmaceuticals and Medical Devices Agency (PMDA)
Phone: 0120-149-931 (toll-free)
Reception hours: Monday to Friday (excluding holidays and New Year's holidays) 9:00 am to 5:00 pm
Website: http://www.pmda.go.jp (external site)
E-mail:kyufu@pmda.go.jp