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Q

I lost my special welfare ticket (welfare pass), what should I do?

Last Updated October 10, 2023

Welfare and nursing care
A

In the following cases, you will be re-issued at the ward office of your ward.

(1) In case of loss
 Re-issuance (limited to once within the validity period) when it is deemed that the welfare path has been lost without intentional or gross negligence.
 ※Please report the lost item to the nearest "Koban" (police box) or police department.
(2) In case of theft
 Please notify the nearest "Koban" (police box) or police department. The facts will be re-issued after confirming by documents or inquiry.
(3) In case of fire and storm and flood damage
 It will be reissued after confirming with documents that can confirm the facts.
(4) In case of damage or damage
 If it becomes difficult to use, a new ticket will be reissued in exchange for a welfare pass. For more information, please contact the ward office of your ward.

Related Websites

Inquiries to this page

Health and Social Welfare Bureau Disability Independence Support Section (Mobile Support Section)

Telephone: 045-671-2401

Telephone: 045-671-2401

Fax: 045-671-3566

Email address: kf-syojiritsu@city.yokohama.jp

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Page ID: 629-963-615

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