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We will conduct trial operation of "Yokohama AI Chatbot"

Last Updated March 5, 2021

Press release materials

March 5, 2021

Civil Affairs Bureau Public Affairs Consultation Section

Asumi Kiuchi

Phone number: 045-671-2305

Fax: 045-663-3433

 In order to improve citizen services, Yokohama City is developing a chatbot (Yokohama City AI Chatbot) that can be contacted 24 hours a day as a means of inquiry other than telephone regarding municipal administration in general.
 Test operation will be conducted in order for citizens to use the service in advance, let AI learn the usage status, and make it easier to use chatbots.
 We hope that many people will use it during the test operation period.

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Inquiries to this page

Yokohama City Citizen's Bureau Public Affairs Counseling Division Call Center

Telephone: 045-671-2117

Telephone: 045-671-2117

Fax: 045-663-3433

Email address: sh-call@city.yokohama.jp

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Page ID: 210-631-953

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