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Beware of refund fraud!

Last Updated June 6, 2023

There was a fraud that pretended to be a staff member of the Midori Ward Office and called pension's cumulative refund, asking for personal information over the phone and operating an automated teller machine (ATM) to transfer money.
Refunds for insurance premiums and refunds for pension and medical expenses
 ・ We do the procedure in writing and do not perform the transfer procedure over the phone.
 ・ You will never be able to operate an ATM.
 ・ We don't ask you toll-free or contact your mobile phone.
 ・ The financial institution will not contact you.
If you receive a suspicious call, please do not contact the designated Phone number, check the name and affiliation of the other party, and consult the ward office or police again.

Inquiries to this page

Insurance and Pension Division, Health and Social Welfare Bureau Life and Welfare Department

Telephone: 045-671-2421

Telephone: 045-671-2421

Fax: 045-664-0403

Email address: kf-hokennenkin@city.yokohama.lg.jp

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Page ID: 419-181-427

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