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Q & A about disability certificate in card style

Last Updated March 23, 2023

We will answer questions from citizens.

Q
Can I have both card style and paper forms?
A

You can only have one of them.
If you wish to change to a card, please return your current disability certificate to the city when handing the card. (Replace the card and paper at the counter.)
If you want to continue using the paper-style disability certificate, you do not need to complete the procedure.

<Reference> Card-style disability certificate grant begins (PDF: 1,391KB)

Q
What is the difference between a card style and a paper style?
A

[Card]

  • Because it is made of plastic, it has excellent durability, and the size is small, making it easier to put it in wallets. (There is no cover.)
  • In addition to making the face photo smaller, even if the photo is submitted in color, it will be printed in monochrome.
  • For the certificate of the physically disabled, the name of the disability is listed on the front side.
  • Regarding the certificate of the physically handicapped and the notebook of love, only the minimum required items will be posted. For example, the date of re-issuance of the certificate of the physically disabled, the previous grade, or the past judgment record of the love notebook are not described.
  • For the Mental Handicapped Health and Welfare Handbook, the expiration date after the renewal is written on the back.

[Paper]

  • You can hand the cover to put your notebook.
  • Regarding the certificate of the physically disabled, the name of the disability is not listed on the surface.
  • Regarding the certificate of the physically handicapped and the notebook of love, all items to be listed in the notebook can be posted.

[Common]

  • There is no difference in the welfare service that can be used in both paper and card forms.

<Reference> About the main difference between card style and paper style (PDF: 283KB)

Q
Is there a fee?
A

The card issuance fee is free, but you will need to prepare a postage stamp when applying for a change to the card form.

Q
Can I apply on my behalf?
A

It is possible.
Enter the name, Address, etc. of the person applying for proxy in the applicant column.

Q
What should I do if I have lost my notebook and do not have a notebook at hand?
A

Please apply for a lost reissue by Health and Welfare Center or mail of your ward office.

Q
Where can I find the timing of recertification (Handbook for the Physically Handicapped), re-judgment (love notebook of love), and renewal (Health and Welfare Handbook for the Mentally Handicapped)?
A

[Handbook for the Physically Handicapped] Please refer to the date of recertification time in the column where the disability name is listed. There is no recertification unless the date and time is stated.
[Love Notebook] The date of the re-judgment time is written in the column where the photo is pasted. Please look there. There is no re-judgment unless the date and time is stated.
[Health and Welfare Handbook for Mentally Handicapped] The expiration date is written on the side where the photo is pasted, so please look there. You can apply for renewal three months before the expiration date.

Contact information

Yokohama City Card Style Disability Handbook Application Window
Reception hoursWeekdays (excluding holidays) 9:00 a.m. to 5:00 p.m.
Phone number

045-620-3116

FAX number045-550-3978

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Page ID: 426-117-694

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