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Q & A about disability certificate in card style

Last Updated March 23, 2023

We will answer questions received from citizens.

Q
Can I have both a card and a paper style?
A

You can only have one of them.
If you wish to change to a card, please return your current disability certificate to the city when you hand the card. (Replace the card and paper at the counter.)
If you continue to use the paper-style disability certificate, you do not need to complete the procedure.

<Reference> Card-style disability certificate grant begins (PDF: 1,391KB)

Q
What is the difference between a card style and a paper style?
A

[Card]

  • Since it is made of plastic, it has excellent durability, and since the size is small, it is easy to put in a wallet etc. (There is no cover.)
  • In addition to the smaller face photo, even if a photo is submitted in color, it will be printed in black and white.
  • In the certificate of the physically disabled, the name of the disability is listed on the surface.
  • Regarding the certificate of the physically handicapped and the notebook of love, the items described will only include the minimum necessary items. For example, the date of reissuance of the certificate of the physically handicapped, the previous grade, the past judgment record of the notebook of love, etc. are not described.
  • For the Mental Handicapped Health and Welfare Handbook, the expiration date after renewal is listed on the back.

[Paper]

  • You can give a cover to put your notebook.
  • Regarding the certificate of the physically disabled, the name of the disability is not listed on the surface.
  • About certificate of the physically disabled and notebook of love, we can publish all items to list in notebook.

[Common]

  • There is no difference in welfare services that can use both paper and card styles.

<Reference> About main difference between card style and paper style (PDF: 283KB)

Q
Is there a charge?
A

The card issuance fee is free, but it is necessary to prepare a postage stamp when applying for a change to the card style.

Q
Is it possible to apply on your behalf?
A

It is possible.
Please indicate the name and Address of the person who is applying for proxy in the applicant column.

Q
What should I do if I don't have a notebook at hand because I lose my notebook?
A

Please apply for lost reissue by Health and Welfare Center or mail of your ward office.

Q
Where can I find the timing of re-certification (disability certificate), re-judgment (love certificate), renewal (mental health and welfare certificate for the mentally ill)?
A

[Handbook for the Physically Disabled] The date of the recertification time is written in the column that lists the name of the disability, so please look there. There is no recertification unless the date is stated.
[The Book of Love] The date of the re-judgment time is written in the column where the photo is pasted, so please look there. There is no re-judgment unless there is a description of the date and time.
[Mental Handicapped Health and Welfare Handbook] The expiration date is written on the side where the photo is pasted, so please look there. You can apply for renewal three months before the expiration date.

For inquiries

Yokohama-shi card style person with a disability certificate application window
Reception hoursWeekdays (excluding holidays) 9:00 a.m. to 5:00 p.m.
Phone number

045-620-3116

FAX number045-550-3978

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Page ID: 426-117-694

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