For those who wish to move (resident registration) such as moving in and moving in March and April

Especially in the last week of March, you may have to wait for a long time. Please cooperate in alleviating congestion.

☆"How many people are waiting now?" You can check the current number of people waiting at the counter in the window congestion situation (outside site).

Yokohama City Moving Procedure Navi (Yokohama DIGITAL window)
You can diagnose necessary/required procedures with simple check items for moving.
Depending on the conditions, the procedure may be completed online or by mail.
Before going to the ward office, go to the "Yokohama DIGITAL window".

☆For transfer procedures outside the city, we recommend mailing or online using My Number Card.
　Notification of transfer (moving out of the city) (posting registration form style for mailing in the link)
　Online procedures for transfer notification (moving out of the city) (excluding departures)
　Notification of transfer (moving outside of Japan)

☆Please come to the office to avoid congestion as much as possible.
　Transference notice (moving from outside the city)
　Notification of transfer (moving from other wards in the city)
　Notification of transfer (moving from abroad)
　Notification of relocation (moving within Kanagawa Ward)
☆Please also watch the video to confirm the procedure before the reception.
　Video about procedures for resident transfer

This may affect other procedures such as Child Allowance, various employee health insurance and welfare services.
Please refer to the following web page in advance.
List of procedures for moving

◆"Identity Confirmation Documents" of the person who came to the counter
・If you have a photo of your face (driver's license, passport, my number card, Basic Resident Register card, etc.)
・(Health insurance card, pension notebook, employee ID card, student ID card, etc.)
　※If there is no presentation, it will take some time to verify your identity.

◆If a person other than the person or a member of the same household submits a notification, a power of attorney.

◆In the case of transfer from outside Yokohama city, "Transfer Certificate"
　Person who performed transference procedure using my number card is "my number card which we used for transference procedure"

◆"My number card for all households" (for those who have one)
　※You need to enter a PIN for each card.

◆In the case of transfer from overseas, 1 “Passport, etc. that can confirm the date of entry” (for all transferees)
　certificate of family register and family register tags (not required for those with permanent domicile in Yokohama)

◆If there is a procedure for transfer, the former school's "student registration certificate"

◆For foreign residents, "Resident Card" or "Special Permanent Resident Certificate"

Even if you only need to obtain a certificate, you may have to wait a long time if the ward office Family Registry Division window is crowded. Please consider the following methods.
1. Please use the administrative service corner that can be issued on Saturdays, Sundays and weekday nights (until 19:00).
　Administrative service corner

2. If you have a My Number card, you can get it at a convenience store or online.
※You need to enter the 4-digit PIN set when you received your My Number Card.
　Convenience store delivery service

3. You can get it even if it is difficult to go to the ward office by mail request.
　required documents differs depending on the certificate, so please contact the mailing request office center.
　Mail Requesting Office