For those who move (resident registration) in March / April, such as moving in / out / moving out

Especially in the last week of March, you may have to wait a long time. Please cooperate in alleviating congestion.

☆"How many are you waiting now?" The current number of people waiting at the counter can be confirmed in the counter congestion situation (outside site).

Yokohama City Moving Procedure Navigation (Yokohama DIGITAL window)
You can diagnose necessary/required procedures with simple check items for moving.
Depending on the conditions, the procedure will be completed online or by mail.
Before going to the ward office, go to the "Yokohama DIGITAL window" from the button below.

☆For moving out of the city, we recommend mailing or online using My Number Card.
　Notification of transfer (moving out of the city) (posting the registration form style for mailing in the link)
　Online procedures for moving out of the city (moving out of the city) (excluding departure)
　Notification of transfer (moving outside Japan)

☆Please avoid congestion as much as possible.
　Notification of transfer (moving from outside the city)
　Notification of transfer (moving from other wards in the city)
　Notification of transfer (moving from abroad)
　Notification of relocation (moving in Kanagawa Ward)
☆Please also watch the video to check the procedure before the reception.
　Video on procedures for transferring residents

It may affect other procedures such as Child Allowance, various employee health insurance and welfare services.
Please check the following web page in advance.
List of procedures for moving

◆"Identity Confirmation Documents" for those who came to the counter
・If you have a photo, 1 point (driver's license, passport, my number card, Basic Resident Register card, etc.)
・Multiple presentation (health insurance card, pension notebook, employee ID card, student ID card, etc.)
　※If you do not show it, it will take some time to verify your identity.

◆If a person other than the person or a member of the same household submits a notification, a power of attorney.

◆In the case of transfer from outside Yokohama city, "move-out certificate"
　Person who performed transference procedure using my number card is "my number card which we used for transference procedure"

◆"My number card for all households" (for those who have one)
　※It is necessary to enter a password for each card.

◆In the case of transfer from overseas, 1 "Passport, etc. that can confirm the date of entry" (for all transferees)
　And 2 “Attachment of certificate of family register and family register” (no need to have a permanent domicile in Yokohama)

◆If there is a procedure for transfer, the former school's "student registration certificate"

◆For foreign residents, a "Resident Card" or "Special Permanent Resident Certificate"

Even if you only obtain a certificate, you may have to wait a long time if the ward office Family Registry Division window is crowded. Please consider the following methods.
1. Please use the administrative service corner that can be issued on Saturdays, Sundays and weekday nights (until 19:00).
　Administrative service corner

2. If you have a My Number card, you can get it at convenience stores or online.
※It is necessary to enter the 4-digit password set when you receive your My Number Card.
　Convenience store delivery service

3. You can get it even if it is difficult to go to the ward office by mail request.
　As required documents differs depending on the certificate, please contact the mailing request office.
　Mail Request Office