For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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Last Updated April 11, 2024
For those affected by the 2024 Noto Peninsula Earthquake, from the viewpoint of reducing the burden on affected households and living support, for those who have evacuated to Yokohama City and live in public housing and rental housing, We carry out reduction of taxes of water rate and sewerage system usage fee.
To those affected by the Noto Peninsula Earthquake (PDF: 255KB)
There is a system to reduce or reduce water and sewerage usage fees.
Details of water rate reduction / reduction system
After confirming that you are eligible for the reduction of taxes at the Water Works Bureau Customer Service Center, you will be mailed a complete set of documents. Please reply after enclosing.
Alternatively, fill out the required items application form provided at each ward office Health and Welfare Center and apply.
Please contact the Water Works Bureau Customer Service Center.
About reduction such as water charges with water leak (water leak)
Please contact the Water Works Bureau Customer Service Center.
If one meter is used for general living in two or more households, there is a system to calculate the water charge for each household at the request of the customer.
Details of the application system for basic units (charges)
Please contact the Water Works Bureau Customer Service Center.
Water Works Bureau will send you a complete set of required documents, so please enclose the application form and the resident certificate of each household (within three months from the issuance indicated by the head of the household, copying the personal number (My Number) is not required) in a reply envelope and reply to Water Works Bureau. Please note that resident certificate, where there is no householder's indication, will not be accepted.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)
Telephone: 045-847-6262
Telephone: 045-847-6262
Fax: 045-848-4281
Page ID: 549-474-978