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Procedures for reduction, reduction, etc.

Last Updated April 11, 2024

About reduction of taxes such as water rates to one affected by 2024 Noto Peninsula earthquake

For those affected by the 2024 Noto Peninsula Earthquake, from the viewpoint of reducing the burden on affected households and living support, for those who have evacuated to Yokohama City and live in public housing and rental housing, We carry out reduction of taxes of water rate and sewerage system usage fee.

Reduction and reduction procedures for water and sewerage usage fees

There is a system to reduce or reduce water and sewerage usage fees.
Details of water rate reduction / reduction system

Individual welfare reduction and exemption system

Procedures

After confirming that you are eligible for the reduction of taxes at the Water Works Bureau Customer Service Center, you will be mailed a complete set of documents. Please reply after enclosing.
Alternatively, fill out the required items application form provided at each ward office Health and Welfare Center and apply.

Flood reduction and exemption system

Procedures

About reduction such as water charges with water leak

Procedures for applying the basic number of units (charges)

If one meter is used for general living in two or more households, there is a system to calculate the water charge for each household at the request of the customer.
Details of the application system for basic units (charges)

Procedures

Please contact the Water Works Bureau Customer Service Center.
Water Works Bureau will send you a complete set of required documents, so please enclose the application form and the resident certificate of each household (within three months from the issuance indicated by the head of the household, copying the personal number (My Number) is not required) in a reply envelope and reply to Water Works Bureau. Please note that resident certificate, where there is no householder's indication, will not be accepted.

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

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Inquiries to this page

Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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Page ID: 549-474-978

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