I would like to know about the exemption of oversized garbage processing fees

For eligible households such as social security households and single-parent households receiving welfare Medical Certificate, oversized garbage is exempt from processing fees up to four per year. Please refer to the following for details. If you wish to use the oversized garbage exemption system, please state that you are eligible for the exemption when applying. In addition, there is garbage which we cannot collect in city. 「How to discharge garbage that cannot be collected in the city」

Last Updated July 16, 2024

Outline of the oversized garbage Processing Fee Reduction System

Target households

○　social security Households
○　Specified Chinese Residential Japanese Households
○　Households to which those who have been certified as grade 1 or 2 of the physically disabled belong
○　Households to which those who have been certified as Mental Disorder Level 1 belong
○　Households to which those who have been certified as intellectual disability A1 or A2 belong
○　Households to which those who have been certified as duplicate disabilities (physical disability grade 3 and intellectual disability B1) belong
○　Single-parent households receiving welfare Medical Certificate
○　Households to which the elderly (65 years old or older) who have been certified as The Long-term Care Insurance requiring nursing care 4 or 5 belong
○　Elderly people living alone who are 70 years old or older who have difficulty bringing in oversized garbage by themselves and who are recognized by Director Health and Welfare Center.

Scope of reduction

Up to 4 per household per year (April 1 to March 31 of the following year)

Percentage of reduction

Full exemption

Flows up to oversized garbage emissions using the tax exemption system

Step 1 Apply (Internet, telephone, (only for those with hearing or language disabilities) FAX)

You must apply to Oversized Garbage Reception Center in advance to collect and bring oversized garbage directly.
Please tell us that you are eligible for reduction at the time of application.
To apply, please use the Internet or telephone. In addition, there are some items that cannot be applied on the Internet.
For items not on the list (outside site), please call Oversized Garbage Reception Center.
Also, before using the Internet reception, please check the "Notes on Application".

Application and Inquiries by phone (Oversized Garbage Reception Center)

Monday to Saturday (including holidays) 8:30 am to 5:00 pm
※Closed on Sunday and New Year's holidays (December 31-January 3).

From general subscriber telephones, etc.
0570-200-530 (Navi Dial)
If you use flat-rate services such as mobile phones and IP phones, or call discount services such as free calls, please contact us.
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There are so many wrong calls. Please check the number carefully before calling.
Calls are very crowded on Mondays, Tuesdays and the day after public holidays.
It's not busy or busy. I'll connect you in order from the phone you've been calling for a long time.
In order to improve the quality of the service, we record the contents of the call.
Of the items from homes, the longest side is metal products with a metal product of 30 cm or more, and others (plastic products, wood products, etc.) of 50 cm or more are collected for a fee by applying in advance. doing. Please check the material and size of the items to be sent to oversized garbage before applying.

Application and inquiries by fax (only for those with hearing or language disabilities)

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If you have hearing or language disabilities, you can apply by fax.
Please send Address, name, fax number, item name, material, size and number of items to be issued.

Step 2 Put out the oversized garbage

（１） Collection near your home

Please use the method confirmed at the time of application, and put it out at the place confirmed at the time of application by 8:00 am on the day of collection.
It is collected even on rainy days.

oversized garbage collects and disposes of combustibles, recyclables, and non-combustibles. Even in one application, it may be collected at different times depending on the material of the item.
There has been a fire accident in the collection vehicle. Be sure to remove kerosene or batteries before removing stoves, gas tables, etc.

（２） Bring it directly to the self-loading yard

You can bring oversized garbage directly to four facilities in the city.
You need to apply to Oversized Garbage Reception Center in advance to bring in your own facilities. If you do not apply, you will not be able to bring it in.
oversized garbage will open at 9 o'clock. Please cooperate so that you can come after 9 o'clock, as it may lead to traffic congestion on nearby roads.

Why don't you consider "reuse" before you put it out as oversized garbage?

In Yokohama City, we have concluded agreements with private companies to reuse them and are promoting the reuse of oversized garbage.
To realize a sustainable society. Why don't you consider reuse instead of throwing it away?

Please refer to the link below for the services of each company.
(Note) In addition to oversized garbage, various unnecessary items are included. For more information, please visit the following website.
(Note) Please note that Motoichi cannot be held responsible for any troubles or damages when using each company.

Service contents of each business operator

Things that are no longer needed but still usable within the region Services that can be transferred https://jmty.jp/about/what_is_jmty?jtm_source=yokohama&jtm_campaign=top & jtm_screen=sodai1 (external site)	Compare purchase prices of multiple reuse shops at a time Services that can be sold https://oikura.jp/lg/kanagawa/yokohama/?utm_source=lg_hp&utm_medium=referral& utm_campaign=yokohama (outside site)

Collection of oversized garbage

For those who cannot take out oversized garbage, such as elderly people living alone, disabled people, or certified persons requiring long-term care, there is a system for collecting them indoors.

Collection of oversized garbage

Please check before contacting us.

Inquiries by e-mail

info@sodai.city.yokohama.lg.jp (for inquiries)

Oversized Garbage Reception Center's email address is for inquiries.
Applications for oversized garbage cannot be accepted via this email address. To apply, please use the telephone or the Internet.
If you do not receive a reply within 3 business days after you contact us via email, please contact us again or contact Oversized Garbage Reception Center.