About correspondence accompanied with new coronavirus infectious disease expansion
With official announcement of emergency declaration accompanied with new coronavirus infectious disease expansion, we cope as follows.
I apologize to citizen's all of you for the inconvenience, but would appreciate your cooperation.
About carry-on to self-import facility
For infectious disease extended prevention, please wait other than the carry-on with high emergency.
When we have you bring in, we have you arrive by the minimum number of people and would appreciate your performing discharge in facility by yourself out of necessity.
In addition, because carry-ons to oversized garbage self import facility largely increase, and trouble to nearby traffic condition occurs, it follows and sets the upper limit to the acceptance number in each facility per day.
In addition, oversized garbage self import facility cannot enter inside before 9:00. As it might lead to traffic jam of nearby road, we would appreciate your coming by all means after 9:00.
※Application to Oversized Garbage Reception Center is necessary for carry-on to self-import facility beforehand. When there is not application, please note that carry-on is not possible.
About shortening of Reception hours of Konan stockyard
For the prevention of new coronavirus infectious disease expansion, we will change Reception hours of Konan stockyard sequentially by 16:00 (usually until 21:00).
※It becomes similar about carry-on of recyclable garbage to Konan resource recovery center.
Collection of oversized garbage needs application to Oversized Garbage Reception Center, beforehand.
Apply over LINE, chat, the Internet or telephone.
In addition, there is item that we cannot apply for from LINE, chat, the Internet partly.
About item that list (the outside site) does not have, apply for Oversized Garbage Reception Center on the telephone.
In addition, please confirm "instructions affecting application" beforehand.
Application over telephone for oversized garbage and inquiry to Oversized Garbage Reception Center
From Monday to Saturday (including holiday) from 8:30 a.m. to 5:00 p.m.
※We become absent on Sunday for New Year holidays (from December 31 to January 3).
From general participation telephones,
0570-200-530 (navigator dial)
Cell-phone or IP telephone that call charge discount services such as flat rate or freefone are used,
- There become very many wrong calls. You check number well, and have a seat.
- On the next day of Monday, Tuesday and holiday, telephone is crowded very much.
- We do not become talking during congestion. I put through from telephone having you call for a long time sequentially.
- We record call contents to plan improvement in Quality of Service. Apply after confirming materials and size of article given by oversized garbage beforehand.
- Paid, among things taken out by family, the longest side collects things 30 centimeters or more, things that it is 50 centimeters or more in other than that (plastic products, wooden goods) by prior application with metal product. Apply after confirming materials and size of article given by oversized garbage beforehand.
Application, inquiry (for exclusive use of person with impaired hearing, language) by FAX
- Person with impaired hearing, language by FAX can apply.
- You list article name, materials, size, the number of Address, the name, FAX number, given article, and please send.
Please pay fee that you confirmed at the time of application at financial institution, post office, convenience store of Motoichi designation in the city. [reference] Large-size waste disposal fee table
In addition, at the time of payment, please receive receipt, collection seal. Please keep receipt until collection is finished by all means.
- As collection seal does not have on expiration date, seal which became unnecessary is available on the next time. Please will consult about person without possibility to use in future. In addition, please be careful as you cannot reissue damage, collection seal when it was lost.
- Thing without receipt datemark is invalid. When you receive, please confirm.
- Convenience store dealer is community store, Circle K Sunkus, Three F, person of life Aya, Seven-Eleven, Daily YAMAZAKI, three eight, FamilyMart, poplar, MINISTOP, Lawson.
We take out 3 oversized garbage
You put collection seal on point that you are easy to look at of oversized garbage, and please provide in place that you confirmed at the time of application by 8:00 a.m. on collection daily allowance day.
We collect on rainy day.
- Oversized garbage divides into inflammables, recyclable garbage, incombustibles and makes collection, disposal. We may collect even one application by material of article in another time.
- Fire accident of collection car occurs. Please take out stove, gas range base after pulling kerosene and battery by all means.
Please confirm before inquiry
[email protected] (for exclusive use of inquiry)
- E-mail address of Oversized Garbage Reception Center is only for inquiry.
- We cannot accept application for oversized garbage in this e-mail address. Application, please use telephone or the Internet.
- I am sorry to trouble you, but you have you ask again, or please contact Oversized Garbage Reception Center after having inquiry by email even if it is past three business days when there is not reply.
Carrying out collection of oversized garbage
To single life who cannot take elderly person and person with a disability, oversized garbage including certification for long-term care person, there is system to collect from indoor.