Those who wish to collect oversized garbage

System maintenance will be carried out on the following schedule. The service will not be available during the period.

We apologize for any inconvenience, but thank you for your understanding.

（１） Implementation period: Tuesday, April 16, 2024 18:00 to Wednesday, April 17, 2024 8:30 (24-hour notation)

　Scope of impact: Chatbot reception, egarbage collection by category

（２） Implementation period: Thursday, April 25, 2024 18:00 to 21:00 (24-hour notation)

　Scope of impact: Internet reception and chat reception system (including via LINE)

※Depending on the work conditions, the time may vary slightly.

※If you access a chatbot link in the site, the error display screen will appear.

Yokohama City has concluded an agreement with a private company that reuses the oversized garbage market.
To realize a sustainable society. Why don't you consider reusing it instead of throwing it away?

Please refer to the following link for the services of each company.
(Note) In addition to oversized garbage, various unnecessary items are covered. For more information, please refer to the following website.
(Note) Please note that Motoichi cannot be held responsible for any trouble or damage when using each company.

Effective October 25, 2023, oversized garbage's processing fees can be paid electronically.
For more information, please refer to the following website.

To collect oversized garbage, you must apply for Oversized Garbage Reception Center in advance.
Please apply via LINE, chat, Internet, or telephone.
Please note that some items cannot be applied from LINE, chat, or the Internet.
For items not in the list (outside site), please apply by phone to Oversized Garbage Reception Center.
In addition, please check the "Precautions for Application" in advance.

The handling of LINE reception will be changed in response to LINE's report on the handling of personal information by LINE Corporation in March 2021, and the government issued guidelines on the handling of LINE. For details, please refer to the page on changes to the handling of oversized garbage LINE application.

Monday to Saturday (including holidays) 8:30 a.m. to 5:00 pm
※Closed on Sunday, New Year's holidays (December 31-January 3).

From general subscriber telephones, etc.
0570-200-530 (Navi Dial)
If you use a flat-rate system such as mobile phones and IP phones and call discount services such as free calls, please contact us.
０４５－３３０－３９５３

• The number of wrong calls is increasing. Please check the number carefully before calling.
• Calls are very crowded on Monday, Tuesday and the next day after a holiday.
• I'm not busy during busy times. We will connect you in order from the phone you have been calling for a long time.
• In order to improve the quality of service, we have recorded calls. Please check the material and size of the goods delivered to oversized garbage before applying.
• Of the items issued from homes, the longest side is metal products of 30 cm or more, and other items (plastic products, wooden products, etc.) that are 50 cm or more by applying in advance. I am. Please check the material and size of the goods delivered to oversized garbage before applying.

０４５－５５０－３５９９

• If you have hearing or language disabilities, you can apply by fax.
• Please send Address, name, fax number, product name, material, size, number, etc. of the item to be issued.

Please pay fee that you confirmed at the time of application at financial institution, post office, convenience store designated by Motoichi in the city. [Reference] oversized garbage Processing Fees　
Also, please receive a receipt and collection sticker at the time of payment. Please be sure to keep the receipt until the collection is completed.

• There is no expiration date on the collection sticker, so you can use the seal that you no longer need to be used next time. If you do not intend to use it in the future, please contact us. Also, please note that the collection sticker cannot be reissued in case of damage or loss.
• Items without a receipt date stamp are invalid. Please check it when you receive it.
• Convenience store dealers are Three F, Seikatsu Aya Family, Seven-Eleven, Daily Yamazaki, FamilyMart, Poplar, Ministop, Lawson.

If you apply from LINE, Chat, or the Internet, you can select electronic payment (cashless payment).
Please complete the payment at least 3 business days before the collection date from the payment URL described in this reception completion email.
In the following cases, please purchase the oversized garbage collection sticker as described in (1) above.

• No electronic payment 　
• The payment deadline has passed 　
• Payment has not been completed due to an error at the time of payment.

1. Fill in the "Name", "Initial" or "Symbol" declared at the time of application on the oversized garbage collection sticker.
2. Attach a collection sticker to an easy-to-see place in oversized garbage.
3. Put it out to the place confirmed at the time of application by 8:00 am on the day of collection.

1. Fill in the 6-digit reception number on any paper (notepad, print, flyer, etc.) of 10 cm or more in length and width.
2. Attach the four sides firmly with gum tape or cellophane tape to the easy-to-see place of each oversized garbage to be discharged.
3. Put it out to the place confirmed at the time of application by 8:00 am on the day of collection.

• oversized garbage collects even on rainy days. Please fill in the receipt number, name, etc. with an oily pen.
• oversized garbage collects and disposes of combustibles, recyclables and non-combustibles. Even a single application may be collected at another time depending on the material of the item.
• A fire accident has occurred in a collection truck. For stoves, gas tables, etc., be sure to remove kerosene or batteries before taking out.

• oversized garbage Frequently Asked Questions (external site)
• Precautions for Application

info@sodai.city.yokohama.lg.jp (For inquiries)

• Oversized Garbage Reception Center's email address is for inquiries.
• Applications for oversized garbage cannot be accepted at this email address. Please use the phone or internet to apply.
• If you do not receive a reply within 3 business days after receiving your inquiry, please contact us again or contact Oversized Garbage Reception Center.

For those who cannot take out oversized garbage, such as the elderly living alone, persons with disabilities, and those requiring certification for long-term care, there is a system to collect indoors.

• Collection of oversized garbage