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Precautions for Application

Last update date December 13, 2023

Please check before applying.

You may be asked to check your driver's license etc. at your own loading yard

Business garbage cannot be applied.

oversized garbage cannot accept waste (business waste) generated from business activities or brought in from outside the city.
Please note that you may be required to confirm your driver's license and vehicle inspection certificate at the oversized garbage self-loading yard from December 1, 2020.

Precautions concerning collection and self-loading of oversized garbage

  • Only garbage discharged from homes can be accepted.
  • Of the items issued from homes, the longest side is metal products of 30 cm or more, and other items (plastic products, wooden products, etc.) that are 50 cm or more by applying in advance. I am. Please check the material and size of the goods delivered to oversized garbage before applying.
  • Items in oversized garbage may be reused (reused). Thank you for your understanding. If you wish to dispose of it, please submit it at the time of application. (Reuse furniture page
  • Please apply for oversized garbage to which vomit, etc. of a person infected with norovirus or rotavirus is attached after taking appropriate measures to prevent the spread of infection. oversized garbage that is not properly processed cannot be collected. (For more information, see below).Go to the page about appropriate processing
  • For home appliances where PCBs are used (such as microwave ovens manufactured before 1972), ask the manufacturer to remove the PCB before applying.

Collection

  • It takes about 2 weeks from reception to collection.
  • If you do not want to write your name on the sticker on the oversized garbage, you can replace it with symbols or initials. Please contact us at the time of application.
  • Leaving the oversized garbage that has not been applied will result in illegal dumping. Please be sure to apply for oversized garbage on the designated date after applying.

Self-loading

  • If you do not apply in advance, you will not be able to carry in.
  • The self-loading yard does not handle fee seals. Please pay the fee in advance at a financial institution, post office, or convenience store, and attach the sticker to the item and bring it in.
  • If you do not come within the business hours of the self-loading yard, please apply again.

Notes on LINE, Chat, and Internet reception

Application via LINE

Use of the service requires consent to the "Yokohama City LINE Official Account Terms of Use".
Upon commencement of use of the Service is deemed to have agreed to the Terms of Service.
In addition, please be sure to check the "Yokohama City LINE Official Account Operation Policy" which stipulates the handling of personal information before using.

Deadline for application

  • The deadline for accepting oversized garbage collection is 7 days before the collection date (e.g., if the collection date is Tuesday, until Monday of the previous week). Please be careful.
  • The deadline for accepting self-loading in oversized garbage is 15:00 on the day of delivery.
  • You can apply for the shortest collection month at the time of application and collection and import of that month.

Quantities available

  • We accept up to 9 collections and up to 20 self-loading.

Items that cannot be applied

Please call "Oversized Garbage Reception Center" in the following cases.

  • The item you are applying forItem list (external site)When not.
  • Self-loading chat and application outside Internet Reception hours (* Delivery from Monday to Saturday is until 15:00 on the day.)

Others

  • Service may be suspended due to regular maintenance or disability response. Thank you for your understanding.

Internet reception desk usage environment

  • Service may be suspended due to regular maintenance or disability response. Thank you for your understanding.
  • This system uses JavaScript, so please enable it in the settings of your browser before using.
  • Please use a browser or communication environment that supports SSL.
  • You may not be able to use it due to restrictions on your browser or communication environment.
  • Internet reception has stopped connection using SSL3.0 to prevent the vulnerability of SSL3.0. As a result, you may not be able to access it depending on your environment. If you cannot access it, change the usage environment setting to an encryption method that uses "TLS" and try again.

Precautions concerning application by telephone

Navi-dial (number starting with 0570)

  • Navi-dial (numbers starting with 0570) may not be connected depending on the environment such as some IP phones (numbers starting from 050). If you do not connect to the Navi Dial, please apply using 045-330-3953 or the Internet.
  • Navi-dial call charges are the same as the call charges when calling a general landline phone. (It will be borne by the caller.)
    Please note that if you call the Navi-dial from a mobile phone or IP phone, you will not be eligible for call discount services such as free calls set by each telephone company, and call charges will be incurred.
  • Navi-dial will receive a guide message first, but no call charges will be incurred until the operator is connected.

About inquiry by email

info@sodai.city.yokohama.lg.jp (inquiry only)
•Oversized Garbage Reception Center's email address is only for inquiries.
•Applications for oversized garbage cannot be accepted at this email address. Please use the phone or internet to apply.
•If you do not receive a reply within 3 business days after receiving your inquiry, please contact us again or contact Oversized Garbage Reception Center.
 

For inquiries to this page

Oversized Garbage Reception Center (Application for oversized garbage)

Phone: 0570-200-530 or 045-330-3953

Phone: 0570-200-530 or 045-330-3953

Fax: 045-550-3599 (only for those with hearing or language disabilities)

Email address: info@sodai.city.yokohama.lg.jp

Resources and Waste Recycling Bureau Home Waste Management Department Business Division Operation Section (inquiry on this page)

Phone: 045-671-3815 ※You can't apply for oversized garbage here.

Phone: 045-671-3815 ※You can't apply for oversized garbage here.

Fax: 045-662-1225 ※You can't apply for oversized garbage here.

Email address: sj-gyomu@city.yokohama.jp

Return to the previous page

Page ID: 810-972-249

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