How to use the information dial

The "Information Dial" is a service that guides you through [1] confirmation of reservation preparation status, [2] confirmation of lending status, and [3] application for extension of lending by telephone.
Available 24 hours a day.

• Phone number of this service is 045-262-0040.
• When using, please have your user number (library card) at hand.

Dial 045-262-0040. (Please enter according to the voice guidance below.)

1.Enter the number of the menu you want to use.

2.Enter the user number (library card number) 10 digits.

3.Enter the last four digits of the registered Phone number.

Please follow the steps below for each service.

Information on the number of books for which reservations have been made, the status of preparation, the deadline for receipt, etc.

1.Enter the reservation confirmation service number "10".

2.Enter the user number (library card number) 10 digits.

3.Enter the last four digits of the registered Phone number.

4.We will provide you with detailed information such as the name of the book you have prepared.

　"Number of reserved books", "Number of books prepared", "Name of book prepared", "Delivery date", "Receiving hope hall"

Information on the number of books borrowed, the title, and the deadline for return.

1.Enter the loan status confirmation service number "20".

2.Enter the user number (library card number) 10 digits.

3.Enter the last four digits of the registered Phone number.

4.We will provide you with detailed information such as the name of the book to be borrowed.

“Number of books to borrow”, “bar code number”, “Lending chart name”, “Return date”

You can extend the return period of the borrowed book only once if there is no next reservation.
You can extend all books at once, or specify the books and extend them individually.

1.Enter the loan extension application service number "30".

2.Enter the user number (library card number) 10 digits.

3.Enter the last four digits of the registered Phone number.

4.We will show you the number of books to borrow and the number of books that can be extended.

5.Enter "5" if you want to extend everything, and "3" if you want to extend some materials.

6.(When extending all) We will guide you through the books that have accepted the extension.

　"Scores of books that could be extended", "Scores of books that could not be extended", "bar code number", "Lending title", "Return date"

※(When partially extending) Enter the barcode number of the book you want to extend. We will guide you through the book that has been extended.

　“bar code number”, “lending chart name”, “return date”

It cannot be used when calling or registering at Phone number where you work.
If you change Phone number, please send it to City Library.
Due to regular system maintenance, services are not available every Tuesday and Friday from 4:30 am to 5:00 am