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Request a receipt certificate at the counter

This is the procedure for obtaining an acceptance certificate at the counter. The acceptance certificate is a certificate certifying that you have received the notification of family register such as marriage, birth, divorce, etc. has been received. It can be obtained at the Family Registry Division of the ward office where the notification was made.

Last Updated February 16, 2024

A person who can claim
What you need
Billing Location and Time
Fees
Other billing methods

A person who can claim

applicant of this notice can request it.
applicant is the person who signed seal in the applicant section of the family register's notice.
If another person makes a request at the request of applicant, a letter of attorney from applicant himself is required.

※You can also make a request by mail.

What you need

1. Invoice for certification of family register

It is available at the counter.
In advancePage (outside site) of Yokohama-shi electronic application, report serviceYou can also download it from here.

2. Identification documents for the person coming to the counter

Driver's license
Passport (passport)
My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
Residence Card or Special Permanent Resident Certificate

Precautions

If you do not have the above documents, you will be asked to verify your identity verification documents such as your health insurance card, pension notebook or basic number notice at the counter by asking questions such as verbal questions.
A detailed list of identity verification documents is available.About identity verification at the time of notification of family register / resident change and request for various certificationsPlease refer to the documentation.

3. (In the case of proxy/agent) Power of Attorney

Please refer to the sample document by applicant himself / herself.
Sample of Power of Attorney (PDF: 145KB)

Billing Location and Time

Family Registry Division of the ward office that notified the notification

Monday-Friday, 8:45-17:00
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year's holidays
About ward office window opening agency of the second, the fourth Saturday

Precautions

Requests cannot be made other than the ward office where the report was made.

Fees

350 yen per copy
※Cash or electronic money (transportation, WAON, Rakuten Edy, nanaco) can be used to pay the fee.

When creating using high-quality paper (B4 size)

1,400 yen per copy
Notification of marriage, divorce, adoption, adoption separation or acknowledgement. It will take a few days to issue it.

Other billing methods

Request for mailing

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