Request a certificate of acceptance at the counter

This is the procedure for obtaining the receipt certificate at the counter. A certificate of acceptance is a certificate that proves that the family register has received a marriage, birth, divorce, etc. You can get it at Family Registry Division, the ward office where you submitted it.

Last Updated February 16, 2024

A person who can claim
What I need
Billing location and time
Fees
Other billing methods

A person who can claim

You can request applicant of the notice.
applicant is the person who signed seal in the applicant column of the family register notice.
If another person makes a request at the request of applicant, a letter of attorney from applicant is required.

※You can also request mail.

What I need

1. Invoices for family register Certification, etc.

It is available at the counter.
In advancePage (outside site) of Yokohama-shi electronic application, report serviceYou can also download it.

2. Identification documents of the person coming to the counter

Driver's license
Passport (passport)
My number card (personal number card) or Basic Resident Register card with photo
Resident Card or Special Permanent Resident Certificate

Notes

If you do not have the above documents, you will be asked to confirm your identity at the counter by asking multiple questions such as health insurance card, pension notebook or basic number notice.
A detailed list of identity verification documents is provided.About identity verification at the time of notification of change of resident family register and request of various certificationsPlease refer to the documentation.

3. Power of Attorney (in the case of proxy/agent)

Please refer to the sample by applicant himself in the notice.
Sample Power of Attorney (PDF: 145KB)

Billing location and time

Family Registry Division of the ward office that submitted the notification

Monday-Friday, 8:45-17:00
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year holidays
About ward office window opening agency of the second, fourth Saturday

Notes

We cannot request except ward office which made report.

Fees

350 yen per copy
※You can use cash or electronic money (transportation, WAON, Rakuten Edy, nanaco) to pay the fee.

When creating with high-quality paper (B4 size)

1,400 yen per copy
Only marriage, divorce, adoption, adoption separation or acknowledgement notification. It will take a few days to issue.

Other billing methods

Request by mail

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