[Bid Results Publication Type Nominated Competitive Bidding] 2023 18 Videophone interpreting business consignment using tablet terminals at ward office counters, etc.

Bid Results (PDF: 96KB)

1 Registering "Office / Business Outsourcing Call Centers" or "Other Business Interpreters" in the Yokohama City General Competitive Bidding Qualified Person List (Articles / Consignment, etc.) in 1993.4
2 Have at least one year of experience in multilingual call center operations at government agencies.
In addition, a privacy mark has been granted by the Japan Information Economy Society Promotion Association, or a certification (ISMS) has been registered under the Information Security Management System Compliance Evaluation System by the Information Management System Certification Center.
※ It is necessary to continue certification of the privacy mark or ISMS during the contract execution period. In addition, when re-consigning a part of the business, it is necessary for the subcontractor to obtain a privacy mark or ISMS, and to continue certification during the re-consignment period approved by Motoichi.

14:00

14:00

Meeting Room on the 18th floor of Yokohama City Hall
〒231-0005 6-50-10, Honcho, Naka-ku, Yokohama-shi

１　Open call for participants type nomination competitive bidding participation intention application form (word: 18KB)
２　Consignment business resume (word: 19KB)
3 Documents proving “Other Conditions 2” above

International Affairs Bureau Policy General Affairs Division
〒231-0005 6-50-10 Honcho, Naka-ku, Yokohama City (31st floor of City Hall)

(1) Bring the submitted documents (hand it directly to the staff in charge of the ordering section above) or (2) Registered mail (address is the above submission location)

By 17:00 the following application deadline (must arrive)

Design documents (PDF: 286KB)
Consignment Contracts (PDF: 232KB)
Special notes on information handling contracts for computer processing, etc. (word: 18KB)
Special notes on handling personal information (word: 24KB)

If you have any questions, please submit a questionnaire as follows. Questions and answers will be posted in this column.
Questionnaire (word: 17KB)
1. Submission deadline
Until 17:00 on February 13, 2023 (Monday, Sunday) (must arrive)
We will not accept any questions after the deadline.
2. How to submit
Send by e-mail (addressed to ki-tabunka@city.yokohama.jp)
If you send it, be sure to contact the International Affairs Bureau Policy General Affairs Division by telephone.
3. How to answer
If you have any questions, the answer will be posted in this column by 17:00 on February 17, 2023 (Friday).
Answer sheet (word: 23KB)

Scheduled to be sent by e-mail on Wednesday, March 1, 2023

Documents to be submitted at the time of bidding
・ Tender book (word: 79KB)
・ Notification of bid decline (word: 15KB)

[Notes]
(1) In the tender form, enter the amount equivalent to 100/110 of the expected contract price, regardless of whether it is a tax-exempt company or a tax-exempt company prescribed in Article 9, Paragraph 1 of the Consumption Tax Law. In determining the winning bidder, the amount obtained by adding the amount equivalent to 10/100 of the amount to the amount stated in the bid book (if the amount has a fraction of less than 1 yen, the fractional amount is rounded down) Amount) is the winning bid price.
2 If the successful bidder is not determined by one bid, the second bid will be carried out on the spot, so please prepare several preliminary bid documents.
3 This project is subject to suspension of the fiscal year 2023 budget being approved in Yokohama City Council. If the budget for 2023 is not voted, the contract will not be concluded.

The same as the Ordering Division