[Posted results] Videophone interpreting business outsourcing using tablet terminals at the ward office window

Last Updated July 23, 2024

itaku_nyusatsu

Title

Videophone interpreting business outsourcing using tablet terminals at the ward office window

Results of bidding

Bid Results (PDF: 96KB)

Order information

Date of public notice

February 19, 2020

Bidding method

Nomination competition (public offering type)

Qualification for bid participation

Events (consignment)

Outsourcing of office work and business, other outsourcing, etc.

Location classification

None Specified

Corporate size

None Specified

Other Conditions

1 Registered "Office / Business Outsourcing Call Centers" or "Other Business Interpreters" in the 2020 Yokohama City General Competitive Bidding Qualified Person List (Articles / Consignment, etc.)
2 Have at least one year of experience in multilingual call center operations at government agencies.
In addition, it must have obtained the Privacy Mark granted by the Japan Information Economy and Society Promotion Association (JIPDEC).
※ It is necessary to continue certification of the Privacy Mark during the contract execution period. In addition, when re-consigning a part of the business, it is necessary for the subcontractor to obtain the privacy mark and continue certification during the re-consignment period approved by Motoichi.

Tender start date

March 13, 2020

Bid date details (time, etc.)

13:30

Scheduled opening date

March 13, 2020

Scheduled opening date details (time, etc.)

13:30

Places to bid and open bids

1-6, Onouecho, Naka-ku, Yokohama ICON Kannai Building 8F International Affairs Bureau Conference Room

About application

Documents to be submitted

1 Open call for participants type nomination competitive bidding participation application form
2 Consignment Business History
3 Documents proving “Other Conditions 2” above

Place of submission

International Affairs Bureau Policy General Affairs Division
〒231-0015 1-8 Onoue-cho, Naka-ku, Yokohama 3rd floor Kannai Arai Building

How to apply

(1) Bring the submitted documents (hand it directly to the staff in charge of the ordering section above) or (2) Registered mail (address is the above submission location)

Submission period

By 17:00 the following application deadline (must arrive)

Application deadline

March 3, 2020

About design documents

Design documents

Design documents and specifications (PDF: 496KB)

Question answer

If you have any questions, please submit a questionnaire as follows. Questions and answers will be posted in this column.
Questionnaire
1. Submission deadline
Until 5:00 pm on Tuesday, February 25, 2020 (must arrive)
We will not accept any questions after the deadline.
2. Submission method
Send by e-mail (addressed to ki-tabunka@city.yokohama.jp)
If you send it, be sure to contact the International Affairs Bureau Policy General Affairs Division by telephone.
3. How to answer
If there is a question, the answer will be posted in this column by 5:00 pm on Friday, February 28, 2020.

Nomination / Non-Nomination Notification Date and Notification Method

Shipments by ordinary mail by Friday, March 6, 2020

Ordering Division

Order Section Information
Items	Information for each item
Section in charge	International Affairs Bureau Policy General Affairs Division
Address	3rd floor Kannai Arai Building, 1-8, Onouecho, Naka-ku, Yokohama
Phone number	045-671-3826
Fax	045-664-7145
Other contact information	ki-tabunka@city.yokohama.jp

Contract Section

The same as the Ordering Division

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