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  6. Prevention of consumer damage to elderly people in Yokohama City

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Prevention of consumer damage to elderly people in Yokohama City

Last update date July 2, 2020

About watching enlightenment video for prevention of consumer damage to elderly person

In order to prevent consumer troubles for the elderly, and to detect and resolve them early, it is important to be aware of and talk to the surroundings, such as family members and neighbors.
This is an enlightenment video created with the hope that watching this video will be a catalyst for the elderly around you. Please take a look.

What you can do-suspicious shadows that sneaks-The actual situation of consumer damage to the elderly <about 8 minutes>

Watching prevention of consumer damage to the elderly and raising awareness video: Family's perspective (door-to-door sales) <30 seconds>

Watching prevention of consumer damage to the elderly and raising awareness video: Children's point of view (Telephone solicitation) <15 seconds>

Watching prevention of consumer damage to the elderly and raising awareness video: Grandchildren's eyes (fictitious billing) <15 seconds>

About distribution of "help card"

To prevent consumer damage to elderly people who are worried about an increase due to the aging of society, a "help card (cooling-off version)" that describes the contact information of the Yokohama City Consumer Affairs Center (hereinafter referred to as the "Center") Was created in 2016. This card is distributed to the elderly from the Yokohama City Consumer Affairs Promotion Members, the Yokohama City Elderly Club Federation Friendship Activity Members, Neighborhood Association / Neighborhood Associations, local welfare officers and children's committees, etc. We connect the center with the elderly who are in need of damage and use them for watching activities in the community so that they can easily consult.
From 2017, as new watchers, telecommunications carriers (NTT DOCOMO, KDDI, SoftBank), Kanagawa Consumer Cooperative Federation, Sompo Japan Insurance Inc. Nipponkoa Co., Ltd., Japan Post Co., Ltd. Minami Kanto branch office, etc. We have you distribute "help card (cooling off version, smartphone version)" to city company and have you cooperate in watching activity. In addition, since FY2018, with the cooperation of Tokyo Gas Co., Ltd. Yokohama Branch, employees and OBs (= Hoshikokai) have been distributing to local residents living in the city.

"Help Card" (cooling off version)"

Help card (cooling off version)


"Help Card (Smartphone Version)"

Help card (smartphone version)


Press Release on Initiatives

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For inquiries to this page

Consumer Economic and Labor Department, Economic Affairs Bureau

Phone: 045-671-2584

Phone: 045-671-2584

Fax: 045-664-9533

Email address: ke-syohikeizai@city.yokohama.jp

Return to the previous page

Page ID: 347-725-808

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