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Prevention of consumer damage to the elderly in Yokohama

Final update date July 2, 2020

About watching enlightenment video for prevention of consumer damage of elderly person

In order to prevent consumer problems of the elderly and to detect and resolve them early, it is important to be aware of and call out to the surroundings, such as family members and neighbors.
This is an enlightenment video created by those who watch this video, hoping to be a catalyst for the elderly around them. Please take a look.

What you can do-suspicious shadows that sneak in-the actual situation of consumer damage to the elderly <about 8 minutes>

Enlightenment video to prevent consumer damage to the elderly: Family eyes (door-to-door sales) <30 seconds>

Enlightenment video to prevent consumer damage to the elderly: Children's eyes (telephone solicitation) <15 seconds>

Enlightenment video to prevent consumer damage to the elderly: Sun's eyes (fictitious billing) <15 seconds>

Distribution of "Help Cards"

In order to prevent consumer damage to elderly people who are worried about an increase due to the aging of society, a "help card (cooling-off version)" that lists the contact information of the Yokohama City Consumer Affairs Center (hereinafter referred to as "center") Was created in 2016. This card is distributed to elderly people from Yokohama City Consumer Life Promotion Officers, Yokohama City Elderly People's Club Federation Friendship Activity Members, Neighborhood Association, Yokohama City Elderly Club, Yokohama City Elderly People's Club Federation Friendship Activity, etc. We connect center with elderly person who is in trouble and have you inflect for watching activity in area so that you can feelNeighborhood Associations.
From fiscal 2017, as new watchers, such as telecommunications carriers (NTT DOCOMO, KDDI, SoftBank), Kanagawa Prefectural Consumer Cooperative Association, Sompo Japan Nipponkoa Co., Ltd., Japan Post Co., Ltd. Minami Kanto Branch, etc. We have city companies distribute "help card (cooling off version, smartphone version)" and have you cooperate with watching activity. In addition, since fiscal 2018, with the cooperation of Tokyo Gas Co., Ltd. Yokohama Branch, employees and OBs (= Hoshimitsukai) have been distributed to local residents living in the city.

"Help Card" (cooling off version)

Help card (cooling off version)


"Help Card (Smartphone Version)"

Help card (smartphone version)


Press release on initiatives

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Inquiries to this page

Economic Affairs Bureau Citizens' Economic and Labor Department Consumption Economics Division

Telephone: 045-671-2584

Telephone: 045-671-2584

Fax: 045-664-9533

Email address: [email protected]

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Page ID: 347-725-808

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