Notice from the Consumer Affairs Agency, etc. regarding COVID-19 infection

Information from the Consumer Affairs Agency, etc. regarding COVID-19 infection is posted.
For more information about consumer problems using COVID-19 as an excuse, please visit the National Consumer Affairs Center of Japan website (outside site).

◆ It is news from Consumer Affairs Agency about "warning of piggyback malicious business law!"
[Beware of fraud that took advantage of the COVID-19 vaccine! ]
Consultations have been sent to the Consumer Affairs Center regarding telephone calls that are necessary for vaccination related to COVID-19 infection or attempt to deceive money and personal information.
Municipalities do not ask for money or personal information over the phone for vaccination.
If you are in trouble, do not worry alone, please consult the Consumer Hotline 188.
For details, please see the Consumer Affairs Agency website (outside site).

For details on fraud and troubles during the COVID-19 pandemic, please see the Consumer Affairs Agency special website (outside site).

For details on how to disinfect and disinfect COVID-19, please see the website (outside site) of the Ministry of Health, Labour and Welfare, the Ministry of Economy, Trade and Industry, and the Consumer Affairs Agency.

For example,
・One representative goes shopping
・When lining up in a row such as cash registers, keep enough distance.
・When shopping, take a note of what you buy in advance.
I don't think we can think of it.

This is a news from the Consumer Affairs Agency about matters that consumers need to know for a new daily life based on practical examples of "new lifestyles".
Following the formulation and publication of 81 types of industry-specific guidelines in 19 industries in order to implement a “new lifestyle” and balance infection prevention and economic activities, we have summarized the items that consumers should know. Was.

For details, please see the Consumer Affairs Agency website (outside site).

This is an announcement from the Consumer Affairs Agency regarding the opening of the official LINE account of the Consumer Affairs Agency New Corona-related Consumer Information.

For details, please see the Consumer Affairs Agency website (outside site).

In response to the recent spread of COVID-19, the Consumer Affairs Agency has requested improvements to the appropriateness of labeling from the viewpoint of the Premium Labeling Act (excellent misidentification) and the Health Promotion Act (false and exaggerated labeling of food) as an urgent additional measure, as well as requests for correcting labeling from the viewpoint of preventive measures against COVID-19. In addition, we will inform you that we have issued a warning to general consumers through SNS.

The Consumer Affairs Agency provides monitoring and guidance on unfair labeling of products and other products that aim to prevent the spread of COVID-19. Please note that at this time, there is no evidence to support the effect on the virus for products such as health foods, aroma oils, and photocatalytic sprays.

For details, please see the Consumer Affairs Agency website (outside site).

In response to the recent spread of COVID-19, the Consumer Affairs Agency has urgently provided free prizes in Internet advertisements for health foods, negative ion generators, spatial eradication products, etc. that have a preventive effect against COVID-19. We have made requests for improvement from the viewpoint of the Act (excellent misidentification) and the Health Promotion Act (false / exaggeration of food), and announced that we have alerted general consumers through SNS.

The Consumer Affairs Agency provides monitoring and guidance on unfair labeling of products and other products that have the preventive effect of COVID-19. Please note that at this time, there is no evidence to support the effect on the virus for products such as health foods, negative ion generators, and space disinfectants.
Let's take proper precautions such as hand washing.

For details, please see the Consumer Affairs Agency website (outside site).

This is an announcement from the Ministry of Economy, Trade and Industry regarding the status of masks, disinfectants, and toilet paper accompanying measures against COVID-19 infection.

For details, please see the Ministry of Economy, Trade and Industry website (outside site).

This is an announcement from the Consumer Affairs Agency regarding the missing masks due to COVID-19 infection control.

1. Under the spread of COVID-19 infection, various rumors are flowing, but consumers should check the correct information and ask for a calm purchasing activity without being fooled by hoaxes so that they can reach those who need food and daily necessities.
2. Regarding masks, the Ministry of Health, Labour and Welfare and the Ministry of Economy, Trade and Industry have requested related organizations to provide a stable supply, such as increasing production, and are able to deliver more than 100 million masks weekly. In addition, it is not desirable to purchase for resale purposes, so please take care. We ask consumers for their understanding, cooperation and calm response so that they can reach those who need a mask, such as those who are suspected of having a cold or infectious disease.
3. As a preventive measure against COVID-19 infection, it is recommended that you perform cough etiquette and hand washing as a general hygiene measure. In particular, it is important for healthy people who are not infected to take actions such as keeping away from people with symptoms such as coughing and fever, not going to places with lots of crowds, and keeping their fingers clean.
4. Consultations on paid events and travel cancellations are sent to local consumer service centers. If you are a participant of a paid event or want to cancel a trip, please check with the organizer about refunds.

For details, please see the Consumer Affairs Agency website (outside site).