Notice from the Consumer Affairs Agency, etc. regarding COVID-19 infection

Information from the Consumer Affairs Agency, etc. regarding the new coronavirus infection.
For more information on consumer troubles using the COVID-19 infection as an excuse, please visit the National Consumer Affairs Center of Japan (external site).

◆ It is news from Consumer Affairs Agency about "warning of piggybacking malicious business law!"
[Beware of fraud that took advantage of the new corona vaccine! ]
Consultations have been sent to the Consumer Affairs Center regarding telephone calls that are necessary for vaccination against the new coronavirus infection or to trick money and personal information.
Municipalities do not ask for money or personal information over the phone for vaccination.
If you are in trouble, do not worry alone, please consult the Consumer Hotline 188.
For details, please see the Consumer Affairs Agency website (outside site).

For more information about fraud and troubles during the COVID-19 pandemic, please visit the Consumer Affairs Agency's special website (external site).

For details on how to disinfect and disinfect the new coronavirus, please see the special website of the Ministry of Health, Labour and Welfare, Ministry of Economy, Trade and Industry, and Consumer Affairs Agency special website (outside site).

For example,
・One of the representatives goes shopping
・When lined up in rows such as cash registers, keep a sufficient distance.
・When shopping, make a note of what you buy in advance and bring.
I think that's what I can do.

This is a notice from the Consumer Affairs Agency about matters that consumers need to know for a new daily life based on practical examples of "new lifestyle".
In order to implement a “new lifestyle” and balance infection prevention and economic activities, 81 types of industry-specific guidelines for 19 industries were formulated and published, and the items that consumers should know. Was.

For details, please see the Consumer Affairs Agency website (outside site).

This is an announcement from the Consumer Affairs Agency regarding the opening of the official LINE account of "Consumer Affairs Agency COVID-19-related Consumer Information".

For details, please see the Consumer Affairs Agency website (outside site).

In light of the recent spread of COVID-19 infection, the Consumer Affairs Agency has made requests for improvement in the appropriate display for health foods, aroma oils, photocatalytic sprays, etc. that have a preventive effect against COVID-19. In addition to making requests for improvement in the appropriateness of display from the viewpoint of the labeling method (excellent misidentification) and the Health Promotion Law (false and exaggeration of food), and exaggeration prevention of food), and the Health Promotion Act (fal advertising on the prevention of food), and exaggeration guidance on the prevention of masks. In addition, we will inform you that we have alerted general consumers through SNS.

The Consumer Affairs Agency provides monitoring and guidance on unfair labeling of products that aim to prevent the spread of COVID-19. Please note that there is no evidence for products such as health foods, aroma oils, photocatalytic sprays, etc. to support the virus.

For details, please see the Consumer Affairs Agency website (outside site).

The Consumer Affairs Agency, taking advantage of the recent spread of the novel coronavirus infection, urgently gives health foods, negative ion generators, spatial eradication products, etc. that have a preventive effect against COVID-19 in Internet advertisements. We have made requests for improvement from the viewpoint of the labeling method (excellent misidentification) and the Health Promotion Law (false / exaggeration of food), and alerts general consumers through SNS, and exaggeration) and the Health Promotion Law (fal and the Health Promotion Law (fal and exaggeration of food), and exaggeration of food), and exaggeration of food), and boasting general consumers through SNS.

The Consumer Affairs Agency provides monitoring and guidance for unjust labeling of products that have a preventive effect of the new coronavirus. Please note that at this time, there is no evidence for products such as health foods, negative ion generators, and spatial sanitizers.
Let's take proper precautions such as hand washing.

For details, please see the Consumer Affairs Agency website (outside site).

This is a notification from the Ministry of Economy, Trade and Industry regarding the status of masks, disinfectants, and toilet paper associated with measures against COVID-19 infection.

For details, please see the Ministry of Economy, Trade and Industry website (outside site).

This is a notice from the Consumer Affairs Agency regarding the lack of masks due to COVID-19 infection countermeasures.

1. In the context of the spread of the new coronavirus infection, various rumors are flowing, but in order to reach those who need food and daily necessities, we ask that consumers should determine the right information and make a calm purchasing activity without being misled by hoaxes.
2. Regarding masks, the Ministry of Health, Labour and Welfare and the Ministry of Economy, Trade and Industry have requested related organizations to provide a stable supply, such as increasing production, so that more than 100 million masks can be delivered every week. In addition, it is not desirable to purchase the purpose of resale, so please take care of it. We ask consumers for your understanding, cooperation and calm response so that they can reach those who need a mask, such as those who are suspected of having a cold or infectious disease.
3. As a preventive measure against COVID-19 infection, it is recommended that you perform cough etiquette and hand washing as a general hygiene measure. In particular, it is important for healthy people who are not infected to approach people with symptoms such as coughing and fever, do not go to crowded places, and keep their fingers clean.
4. Consultations on paid events and travel cancellations are sent to consumer affairs centers in each region. If you are interested in participating in a paid event or want to cancel your trip, make sure to check with the organizer about how to handle refunds.

For details, please see the Consumer Affairs Agency website (outside site).