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  6. Notice of TV reception countermeasures by the 700MHz Usage Promotion Association

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Notice of TV reception countermeasures by the 700MHz Usage Promotion Association

Last Updated March 16, 2020

From around June 2018, each mobile phone operator has started using a new radio wave (700MHz band) at any time in Yokohama city.
As a result, some TV images may be affected.
The 700MHz Usage Promotion Association (established by NTT DOCOMO, KDDI Corporation, Okinawa Cellular Telephone Corporation, and SoftBank Corp.) has implemented construction to prevent this effect, and the cost of the construction is 700MHz. It will be borne by the Promotion Association.
In addition, construction workers will not be charged at all.

Response in the target areas of the 700MHz Usage Promotion Association

Areas where countermeasures are required

From around February 2020, the following flyers will be distributed to areas where reception problems are likely to occur.
At a later date, workers will visit and explain the details of the work, approve it, and take countermeasures free of charge.
Workers carry a "Television Reception Failure Countermeasure Card", so if you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).

Areas where television images may be affected

From around April 2020, the following flyers will be distributed to areas where reception failures may occur.
If the TV image is affected, please contact the 700MHz TV reception failure countermeasure call center (0120-700-012) for recovery work free of charge.

Beware of fraudulent acts and unscrupulous commercial laws that pretend to be workers

We do not charge expenses or sell goods etc. in this countermeasure work.
Please be careful about fraudulent acts and unscrupulous commercial law pretending to be countermeasure workers of the 700MHz Usage Promotion Association.
Workers carry a "Television Reception Failure Countermeasure Card", so if you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).


Image of TV reception trouble countermeasure card

Contact

700MHz TV reception failure call center

Telephone (toll-free)

0120-700-012
※If you cannot connect to the above number by IP phone, please call 050-3786-0700.

Reception hours

From 9:00 a.m. to 10:00 p.m. (Open all year round)

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Inquiries to this page

700MHz TV reception failure call center

Telephone: 0120-700-012

Telephone: 0120-700-012

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Page ID: 721-357-425

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