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- Notice of TV reception countermeasures by the 700MHz Usage Promotion Association
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Notice of TV reception countermeasures by the 700MHz Usage Promotion Association
Last Updated March 16, 2020
From around June 2018, each mobile phone operator has started using a new radio wave (700MHz band) at any time in Yokohama city.
As a result, some TV images may be affected.
The 700MHz Usage Promotion Association (established by NTT DOCOMO, KDDI Corporation, Okinawa Cellular Telephone Corporation, and SoftBank Corp.) has implemented construction to prevent this effect, and the cost of the construction is 700MHz. It will be borne by the Promotion Association.
In addition, construction workers will not be charged at all.
Response in the target areas of the 700MHz Usage Promotion Association
Areas where countermeasures are required
From around February 2020, the following flyers will be distributed to areas where reception problems are likely to occur.
At a later date, workers will visit and explain the details of the work, approve it, and take countermeasures free of charge.
Workers carry a "Television Reception Failure Countermeasure Card", so if you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).
Flyer surface for people in areas where countermeasures are required
The back of the flyer for people in areas where countermeasure construction is required
Flyer (PDF: 1,357KB) for local people who need countermeasure construction
Areas where television images may be affected
From around April 2020, the following flyers will be distributed to areas where reception failures may occur.
If the TV image is affected, please contact the 700MHz TV reception failure countermeasure call center (0120-700-012) for recovery work free of charge.
Flyer surface for people in areas where reception problems may occur
The back of the flyer for people in areas where reception problems may occur
Flyer (PDF: 2,137KB) for people in areas where reception problems may occur
Beware of fraudulent acts and unscrupulous commercial laws that pretend to be workers
We do not charge expenses or sell goods etc. in this countermeasure work.
Please be careful about fraudulent acts and unscrupulous commercial law pretending to be countermeasure workers of the 700MHz Usage Promotion Association.
Workers carry a "Television Reception Failure Countermeasure Card", so if you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).
Image of TV reception trouble countermeasure card
Contact
700MHz TV reception failure call center
Telephone (toll-free)
0120-700-012
※If you cannot connect to the above number by IP phone, please call 050-3786-0700.
Reception hours
From 9:00 a.m. to 10:00 p.m. (Open all year round)
Related link
Association for Promotion of Use of 700MHz (outside site)
NTT DOCOMO, LTD. (outside site)
KDDI Corporation (outside site)
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Inquiries to this page
700MHz TV reception failure call center
Telephone: 0120-700-012
Telephone: 0120-700-012
Page ID: 721-357-425