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  6. Announcement of TV reception countermeasure construction by 700MHz Usage Promotion Association

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Announcement of TV reception countermeasure construction by 700MHz Usage Promotion Association

Last Updated March 16, 2020

From around June 2018, each mobile phone operator has started using new radio waves (700MHz band) at any time in Yokohama City.
As a result, some TV images may be affected.
Construction work to prevent this effect was carried out by the 700MHz Usage Promotion Association (established by NTT DOCOMO, INC., KDDI Corporation, Okinawa Cellular Telephone Co., Ltd., and SoftBank Corp.) The 700MHz Usage Promotion Association bears the cost.
In addition, construction workers do not charge any costs.

Responses in the target areas of the 700MHz Usage Promotion Association

Areas where countermeasures are required

From around February 2020, the following flyers will be distributed to areas where reception problems are likely to occur.
At a later date, workers will visit and explain the details of the work, give their approval, and take countermeasure work free of charge.
Workers carry a "Television Reception Failure Countermeasure Card". If you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).

Areas where television images may be affected

From around April 2020, the following flyers will be distributed to areas where reception problems may occur.
If the TV image is affected, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012) for recovery work free of charge.

Beware of fraudulent acts and unscrupulous commercial law that pretends to be workers

There is no charge for this countermeasure work or sell goods.
Beware of fraudulent acts and unscrupulous commercial law disguised as a countermeasure worker of the 700MHz Usage Promotion Association.
Workers carry a "Television Reception Failure Countermeasure Card". If you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).


Image of TV reception trouble countermeasure card

Contact

700MHz TV reception failure countermeasure call center

Telephone (toll-free)

0120-700-012
※If you cannot connect to the above number by IP phone, please call 050-3786-0700.

Reception hours

From 9 a.m. to 10 p.m. (7/7)

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For inquiries to this page

700MHz TV reception failure countermeasure call center

Phone: 0120-700-012

Phone: 0120-700-012

Return to the previous page

Page ID: 721-357-425

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