- Yokohama-shi Top Page
- Municipal Government Information
- Public Relations, Public Information, News
- Publications and publications
- Others
- Announcement of TV reception countermeasure construction by 700MHz Usage Promotion Association
Here's the text.
Announcement of TV reception countermeasure construction by 700MHz Usage Promotion Association
Last Updated March 16, 2020
From around June 2018, each mobile phone operator has started using new radio waves (700MHz band) at any time in Yokohama City.
As a result, some TV images may be affected.
Construction work to prevent this effect was carried out by the 700MHz Usage Promotion Association (established by NTT DOCOMO, INC., KDDI Corporation, Okinawa Cellular Telephone Co., Ltd., and SoftBank Corp.) The 700MHz Usage Promotion Association bears the cost.
In addition, construction workers do not charge any costs.
Responses in the target areas of the 700MHz Usage Promotion Association
Areas where countermeasures are required
From around February 2020, the following flyers will be distributed to areas where reception problems are likely to occur.
At a later date, workers will visit and explain the details of the work, give their approval, and take countermeasure work free of charge.
Workers carry a "Television Reception Failure Countermeasure Card". If you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).
Flyer surface for people in areas where countermeasures work is required
Backside of handbill for people in areas requiring countermeasures
Flyer (PDF: 1,357KB) for local people who need countermeasure construction
Areas where television images may be affected
From around April 2020, the following flyers will be distributed to areas where reception problems may occur.
If the TV image is affected, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012) for recovery work free of charge.
Flyer surface for people in areas where reception problems may occur
Back side of the flyer for people in areas where reception problems may occur
Flyer (PDF: 2,137KB) for people in areas where reception problems may occur
Beware of fraudulent acts and unscrupulous commercial law that pretends to be workers
There is no charge for this countermeasure work or sell goods.
Beware of fraudulent acts and unscrupulous commercial law disguised as a countermeasure worker of the 700MHz Usage Promotion Association.
Workers carry a "Television Reception Failure Countermeasure Card". If you feel suspicious, please contact the 700MHz TV Reception Failure Countermeasure Call Center (0120-700-012).
Image of TV reception trouble countermeasure card
Contact
700MHz TV reception failure countermeasure call center
Telephone (toll-free)
0120-700-012
※If you cannot connect to the above number by IP phone, please call 050-3786-0700.
Reception hours
From 9 a.m. to 10 p.m. (7/7)
Related links
Association of 700MHz Usage Promotion Association (outside site)
NTT DOCOMO, Inc. (external site)
KDDI Corporation (external site)
SoftBank Corp. (external site)
In order to open PDF files, you may need a separate PDF reader.
If you do not have it, you can download it free of charge from Adobe.
To download Adobe Acrobat Reader DC
For inquiries to this page
700MHz TV reception failure countermeasure call center
Phone: 0120-700-012
Phone: 0120-700-012
Page ID: 721-357-425