Consumer protection agreements with business organizations

The Consumer Protection Agreement promotes the voluntary activities of business organizations stipulated in the Yokohama City Consumer Ordinance, establishes a consultation desk to receive various consultations from consumers, establishes complaints, etc. The purpose is to prevent consumer troubles by having business organizations provide guidance and training.
Yokohama City has enacted the “Consumer Protection Agreement Implementation Guidelines with Business Organizations” and has established principles for Yokohama City and Business Organizations to conclude a Consumer Protection Agreement.

Consumer Protection Agreement Implementation Guidelines with Business Organizations (PDF: 105KB)

In Yokohama-shi, we agree with purpose of this agreement and recruit business groups wishing to conclude agreement at any time, so please refer to the following contact information.

<Contact>
Consumer Affairs Section, Consumer Affairs Section, Consumer Affairs Section, Economic Affairs Bureau, Civil Economic and Labor Department, Yokohama
〒231-0005 6-50-10, Honcho, Naka-ku, Yokohama-shi
TEL ０４５－６７１－２５８４ FAX ０４５－６６４－９５３３
E-mail ke-syohikeizai@city.yokohama.jp

Yokohama City has concluded an "Agreement on Consumer Protection at Funerals" with the following business groups). )

<Organizations with Agreements>
1 (Name) Non-Profit Organization Funeral Information Center
(Address)　2-14-3, Nishiikuta, Tama-ku, Kawasaki-shi, Kanagawa
（TEL）　０１２０－６５２－６１２
（HP）　http://www.osoushikiannai.com/ (external site)
(Date of signing the agreement) April 22, 2013

2 (Name) Kanagawa Funeral Festival Business Cooperative
(Address)　2-1-20-302, Nagatahigashi, Minami-ku, Yokohama-shi
（TEL）　０４５－７２１－８６０７
（HP）　http://www.jinsoukyou.com/ (external site)
(Date of signing the agreement) September 10, 2013