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Apply for Seal Registration Certificate online

This is the procedure for obtaining Seal Registration Certificate's online application. It can be used by those who have a My Number Card. We are open 24 hours a day. It will take about a week to hand it over.

Last Updated February 26, 2024

Those who can use it

Those who have a Seal Registration in Yokohama City and have a My Number Card that contains a digital certificate for signature

Precautions

  • Online applications are available only to the person who has a My Number card.
  • If you don't have a My Number Card or proxy/agent.Counter billingPlease use it.
  • You cannot apply with the private seal registration certificate.

Subject to claim

Only the person who is in Seal Registration City

What you need

1.My Number Card

2.Smartphone or PC and card reader

Smartphone

PC + card reader

3.Credit card or smartphone payment

  • The compatible brands are VISA, Mastercard, American Express, JCB, and Diners Club.
  • Smartphone payments are supported by PayPay and LINEPay.

Number of days until receipt

After payment is completed, we will deliver it to Address, where resident certificate is located within a week.

    Precautions

    • If you are in a hurry, please consider using express delivery.
    • It takes some time on Saturdays, Sundays, and holidays, and the year-end and New Year holidays, as the issuance procedure is not performed.
    • If you have any questions about the application details and need confirmation, we will contact you by phone or e-mail. In that case, please note that it will take more days to create the certificate than usual.

    Fees

    300 yen per copy + postage

    Precautions

    • For applications that are subject to fee reduction.Counter billingPlease use it.
    • We will not issue receipts or other documents to notify you of receipt of receipt. Please check the credit card company or smartphone payment usage statement.
    • If payment cannot be confirmed within one week from the date of sending the e-mail of the fee payment request, the application will be canceled.

    Application method

    1. We perform user registration of Yokohama-shi electronic application, report system beforehand.
    2. From the application page, enter required items.
    3. Scan your My Number Card with the dedicated application, perform electronic signature, and complete the application.
    4. After confirming the application details at the Yokohama City Mail Request Office, you will receive an e-mail for a fee payment request. From My Page, go to the payment screen of the fee and make the payment.
    5. After confirming the payment information at the Yokohama City Mail Request Office Center, we will mail the certificate.

    For details, please refer to the online application operation procedure (PDF: 4,031KB).

    Precautions

    Access to the online application system

    Online application system
    Online application system (external site)

    FAQs

    Other billing methods

    In order to open PDF files, you may need a separate PDF reader.
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    For inquiries to this page

    Please check the frequently asked questions before making an inquiry.

    About general service including operation method and system (from 8:45 am to 5:15 pm on the day of city hall opening agency)

    Service Section, Civic Affairs Bureau Ward Administration Support Department

    Phone: 045-671-2176

    Phone: 045-671-2176

    Fax: 045-664-5295

    Email address: sh-madoguchi@city.yokohama.jp

    About individual inquiry after application (from 8:45 am to 5:15 pm on city hall opening agency day)

    Yokohama City Mail Request Office

    Phone: 045-222-4900

    Phone: 045-222-4900

    Fax: 045-222-4916

    Email address: sh-yusocenter@ml.city.yokohama.jp

    Return to the previous page

    Page ID: 580-844-857

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