Here's the text.

Municipal bus commuter pass sales window

Information on refunds of commuter passes at municipal bus commuter pass sales counters and regular sales counters

Last Updated November 1, 2024

Commuter passes for municipal buses are recommended by mobile!

Commuter passes for municipal transportation to smartphones and mobile terminals!

Commuter commuter passes and commuter passes for junior high school students and above are eligible. (Municipal buses only pass on all lines)
Click the link below for more information. (Click the QR code to link to PASMO and Suica websites.)

Commuter pass sales window

Announcement of Business Day

Commuter pass sales window
Window	Business hours	Handout Ticket Type	Contact information
Center-Minami Station Customer Service Center Map	From Monday to Friday from 12:00 to 20:00 Saturdays, Sundays, and holidays from 10:00 to 18:00	Municipal bus commuter pass Commuter pass common to other companies bus (paper) Senior Pass (IC) Commuter pass for municipal buses and subways Municipal Subway commuter pass (including contact with other companies)	045- 943-4651
Yokohama Station Customer Service Center Map			045- 311-3299
Kami-Ooka Station Customer Service Center Map			045- 844-7100
Shin-Yokohama Station Customer Service Center Map	From Monday to Friday from 12:00 to 20:00 Saturdays, Sundays, and holidays from 10:00 to 18:00	Municipal bus commuter pass Commuter pass common to other companies bus (paper) Senior Pass (IC)	045- 472-9193
Yokohama Station East Exit Bus commuter pass sales office (1st basement floor of Sogo Dept. Store (Shin-Toshi Hall)) Map (outside site)	From 9:00 to 19:00 From 9:00 to 18:00 on a day/holiday	Municipal bus commuter pass Commuter pass common to other companies bus (paper) Senior Pass (IC)	045- 465-2040
Tsurumi Station East Exit Bus commuter pass sales office Map (outside site)	Monday to Saturday from 10:00 to 19:00 Day/holiday holiday (*1)		045- 501-5270
Municipal Subway Station ticket vending machines (All stations)	From the first train every day to 23:00	Municipal bus commuter pass Commuter pass for municipal buses and subways Municipal Subway commuter pass (including contact with other companies) ※All ICs are handled only.	―
Municipal Subway Station Office (All stations)	From 7:00 to 22:00 every day	Municipal bus commuter pass (IC only) Commuter pass for municipal buses and subways Subway commuter pass (including other companies)	Each station
Some municipal bus offices (Hodogaya, Wakabadai, Takigashira, Honmoku, Midori, Isogo) (*2) Map	From Monday to Friday from 10:00 to 19:00 ※Closed on weekends and holidays	Municipal bus commuter pass Commuter pass common to other companies bus (paper) Senior Pass (IC)	Each bus sales office

　※1 It is open on some Sunday and holidays, such as late March, early April, and late September, when the window is expected to be crowded.
　　　　For details, please check the business day calendar of the 2024 bus commuter pass sales office (East Exit Tsurumi Station).
　※2 Paper commuter passes cannot be purchased at Hodogaya, Takigashira, and Isogo. (Common commuter passes are also not available.)

Please be careful

Payment is made by cash or credit card.Hama Eco CardYou can use it.
The Customer Service Center and Bus Commuter Pass Release Office will be closed from December 31 to January 3, and the bus office will be closed from December 29 to January 3.
You can charge the IC card at all of the above locations. However, commuter passes cannot be purchased with the remaining charge of the IC card.
In the case of PASMO or View Suica that is integrated with a credit card or ID card, only those with a commuter pass function (those with a ticket printing space on the back) can purchase bus commuter passes (excluding ticket vending machines). In addition, subway commuter passes cannot be sold on these media.)
A certificate must be presented for new release of a school commuter pass or continuous release when switching grades. (It cannot be purchased at ticket vending machines)
If you are purchasing a commuter pass with Mobile PASMO or Apple Pay PASMO, you can apply on the app. (It is not available at each window.)
If you purchase a municipal bus commuter pass on Mobile Suica, you can apply at the Customer Service Center, Bus Commuter Pass Release Office, or Bus Sales Office.

All municipal bus commuter passes can also be purchased at municipal subway ticket vending machines.

Sales at ticket vending machines
Handling time	From the first train every day to 23:00
Handling format	PASMO、Suica ※Paper tickets, magnetic tickets, mobile commuter passes, and credit-integrated cards cannot be purchased.
Released ticket type	Municipal bus commuter pass, municipal bus / subway commuter pass ※Senior Pass and common commuter pass cannot be purchased.
Payment method	Hama Eco Cards (excluding some ticket vending machines) and cash ※Commuter tickets cannot be purchased with the charge fee in the IC card.

※New school commuter passes and continuous commuter passes at the time of switching grades cannot be purchased at subway station ticket vending machines because certificates etc. are required. Please purchase it at the station office.

Purchase method of municipal bus whole line commuter pass (PDF: 684KB)

Purchase method of municipal bus, subway communication commuter pass (PDF: 2,483KB)

※"PASMO" and "Mobile PASMO" are registered trademarks of Pasmo Corporation.
※"Apple Pay" is a registered trademark of Apple Inc.
※AndroidTM is a trademark of Google LLC.

You may need a separate PDF reader to open a PDF file.
If you do not have it, you can download it free of charge from Adobe.
To download Adobe Acrobat Reader DC