Tickets and services that have been released or handled

All regular tickets, including refunds, have been discontinued. Thank you for your understanding.

• End of release: March 31, 2022
• End of use: June 30, 2022
• Finished refund: June 30, 2022

All daytime discount tickets and weekends and holidays discount tickets have been discontinued, including refunds. Thank you for your understanding.

• End of release: March 31, 2024
• End of use: June 30, 2024
• Finished refund: June 30, 2024

Municipal bus coupons were discontinued on March 31, 2018 with the spread of IC cards. Thank you very much for using it for many years.
Coupons issued by City of Yokohama, Transportation Bureau (with no expiration date) can be used continuously. The shortfall can be paid by cash or IC card.
※Common coupons issued by other companies cannot be used at the moment (launched in 1997).

Refunds are available only at the commuter pass sales office or the Customer Service Center. We do not handle it at the municipal bus office.
(Communication system is available only at the Yokohama Station East Exit Commuter Pass Release Office and Kami-Ooka Station Customer Service Center.)
The refund fee is 210 yen per book. In the case of a detached or old ticket, a fee will be charged for each book after converting it to a 5000 yen ticket. Thank you for your understanding.

The "Bus Use Benefit Service" for PASMO and Suica has ended on Monday, May 31, 2021.
Benefit bus tickets granted by the end are valid for 10 years from the date of grant.
After that, please use municipal bus whole line commuter pass and various one-day tickets.

You can check it at the bus commuter pass sales office, customer service center, etc.
※You can't check at the station or ticket vending machine.

・Municipal Subway 1-day tickets: Station Office, Customer Service Center (Centerminami, Yokohama, Kamiooka)
・1-day subway and bus tickets: Station Office, Customer Service Center (Centerminami, Yokohama, Kamiooka)
・Municipal bus 1-day ticket: Bus commuter pass sales offices (Yokohama Station East Exit, Tsurumi Station East Exit, Nakayama Station [North Exit]), Customer Service Center (Centerminami, Shin-Yokohama, Yokohama, Kamiooka)※
※Please note that "refund of one-day bus ticket" is not possible at the bus sales office commuter pass sales window.

・Municipal Subway 1-day tickets: Station Office, Customer Service Center (Centerminami, Yokohama, Kamiooka)
・1-day subway and bus tickets: Station Office, Customer Service Center (Centerminami, Yokohama, Kamiooka)
・Municipal bus 1-day ticket: Bus commuter pass sales offices (Yokohama Station East Exit, Tsurumi Station East Exit, Nakayama Station [North Exit]), Customer Service Center (Centerminami, Shin-Yokohama, Yokohama, Kamiooka)※
※Please note that "refund of one-day bus ticket" is not possible at the bus sales office commuter pass sales window.

Short-distance commuter passes have been released on March 16, 2018. Regarding common commuter passes, short-distance commuter passes have been released in all agreement sections. Nakayama Station North Exit-Kai-no-Saka, Kamoi Station-Takeyama housing complex Turnaround is at the same price as other sections.

All bus common cards, including refunds, have been discontinued. Thank you for your understanding.

• End of release: March 31, 2010
• End of use: July 31, 2010
• Finished refund: July 31, 2015

All handling of Marine Cards and Y Cards, including refunds, has been discontinued. Thank you for your understanding.

• End of release: February 21, 2008
• End of use: July 31, 2010
• Finished refund: July 31, 2015