Personal Information Protection

In this hospital, we place the protection of information and privacy related to patient medical treatment as a particularly important responsibility, establish the following basic policy (privacy policy), thoroughly disseminate it to all staff, and protect patient information. I will try to.

1. In protecting the personal information of patients, in this hospital, related laws and ordinances such as the "Law Concerning the Protection of Personal Information" and the "Ordinance on the Protection of Yokohama City Personal Information" (hereinafter referred to as "laws") We will comply with the purpose of the above and strive to secure information. In addition, we will implement appropriate operations in accordance with guidelines and guidelines established by the national government and related organizations, such as the "Guidance for Appropriate Handling of Personal Information by Medical and Nursing Care Business Operators" formulated by the Ministry of Health, Labour and Welfare.
2. In this hospital, we regularly verify the contents of the management system and initiatives related to the protection of patient's personal information, make continuous reviews, and strive to protect patient's personal information permanently. I will continue.

In collecting personal information of patients, this hospital limits only the necessary range of information related to medical treatment, and also provides appropriate and fair means for information provided by the patient and other medical institutions. I will do it with.

1. In this hospital, unless the purpose of use is specified by laws and regulations, etc., we will announce it in advance and use it within the scope of the purpose of use. The announcement of this purpose of use will be made through the bulletin board in our hospital and on the Internet.
2. If you intend to make a new use that is not included in this purpose of use, you will be required to obtain the consent of the patient or the person who can act on your behalf.
3. In this hospital, the consent of the patient or the person who can act on behalf of the patient in advance, except when performing according to the regular procedures in the hospital after being set as the purpose of use and when stipulated by laws and regulations, etc. We do not provide patient's personal information to third parties without obtaining it. In addition, except as provided by laws and regulations, in principle, we will take measures so that a third party cannot identify whether it is the patient's information.

In this hospital, we will implement appropriate security management measures to prevent leakage, loss, destruction, falsification, etc. of patients' personal information.
In addition, regardless of occupation, position, or department, we will provide education and training to prevent accidents related to personal information for all staff of our hospital who handle personal information of patients, and work related to personal information When outsourcing, we will require the contractor to take the same measures and provide appropriate supervision.

In our hospital, we will respond promptly to disclosure, correction, and suspension of use of the contents of patient's personal information stipulated in laws and regulations based on your request.

For inquiries, opinions, requests, etc. regarding the handling of personal information and other contents at our hospital, please contact the following office.
Please note that all receptions are from 8:45 to 16:45 excluding Saturday, Sunday, national holidays, and the year-end and New Year holidays. .

[Procedures for disclosure, correction, suspension of use of personal information, provision of medical treatment, etc.]
⇒General Information Desk (Medical Affairs Section: 1F General Hall)
[About medical treatment details and other consultations, requests and complaints to hospitals, etc.]
⇒General consultation counter (Regional Collaboration General Counseling Room: 1F General Hall Grand Piano)

In this hospital, based on the above "Personal Information Protection Basic Policy", we will inform you that personal information of patients and their families may be used for the following purposes.
In handling personal information listed below, we will operate it appropriately in accordance with related laws and regulations such as the "Personal Information Protection Law" and the "Yokohama City Personal Information Protection Ordinance".

1. Provision of medical services at our hospital
2. Collaboration with other hospitals, clinics, pharmacies, home-visit nursing stations, and nursing care service providers
3. Answers to inquiries from other medical institutions
4. When seeking opinions and advice from an external doctor, etc. for medical treatment of patients
5. Outsourcing of laboratory test services, outsourcing of other services, and use in clinical trial services
6. Explanation of medical conditions to family members
7. In addition, use related to the provision of medical care and medical information to patients

1. Office work and outsourcing related to medical care, nursing care, Workmen's Accident Compensation Insurance, and publicly funded medical care at our hospital
2. Submission of receipts to the examination and payment organization and confirmation of contents at the time of assessment and return
3. Inquiry to the examination payment institution or insurer
4. Answers to inquiries from examination payment institutions or insurers
5. Submission of receipts to administrative agencies, etc. regarding publicly funded medical care and response to inquiries
6. In addition, use to claim medical expenses related to medical care, nursing care, Workmen's Accident Compensation Insurance, and publicly funded medical care

1. Ward management and coordination of hospital admission and discharge
2. Use in accounting, accounting, auditing, etc.
3. Use to improve medical services, such as improving the medical treatment environment.
4. Use in reporting medical accidents, etc.
5. Use in the operation of medical information systems such as electronic medical records
6. In addition, use related to the management and operation of our hospital

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1. If there are any of the above items that are difficult to agree, please inform the following office.
2. If there is no request, we will treat it as if you can agree to the use.
3. These offers may be withdrawn or changed at any time later.

[Procedures for disclosure, correction, suspension of use of personal information, provision of medical treatment, etc.]
⇒Medical Affairs Section Reception Desk (Medical Affairs Section: 1F General Hall)