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Guidance of consultation destination, medical institution

Last Updated August 20, 2024

We will guide you to a window where you can consult various things such as worries, problems, and anxiety about "dementia".

General Consultation Service

Professionals provide consultation at counters and visits, such as information on medical institutions, various information, and nursing care.
If you are unsure, please consult here first.

Local Elderly Care Management Center (Community Care Plaza)

Ward office (Elderly and Disabled Support Division)
Name of wardPhone numberFAX
Tsurumi Ward510-1775510-1897
Kanagawa Ward411-7110324-3702
Nishi Ward320-8410290-3422
Naka Ward224-8167224-8159

Minami Ward

341-1139341-1144
Konan Ward847-8418845-9809
Hodogaya Ward334-6328331-6550

Asahi Ward

954-6125955-2675
Isogo Ward750-2418750-2540
Kanazawa Ward788-7777786-8872
Kohoku Ward540-2327540-2396
Midori Ward930-2311930-2310
Aoba Ward978-2449978-2427
Tsuzuki Ward  948-2306948-2490
Totsuka Ward866-8439881-1755
Sakae Ward894-8415893-3083
Izumi Ward800-2434800-2513
Seya Ward367-5713364-2346

Elderly health and welfare consultation (forgetfulness consultation)

 We carry out health welfare consultation about dementia by specialist doctors by the next agency or visit to ward office. (About once a month in each ward)
 Please refer to each ward office (the above) about schedule and conduct contents.

Medical consultation and search for medical institutions

Is it different from before, or maybe dementia? If you think about it, first consult your GP.
※If you do not have a family doctor, first consult a general consultation counter (above)

List of medical institutions that diagnose and treat dementia
We publish information of medical institution performing medical treatment of dementia in the city.

Yokohama City Dementia Disease Medical Center
It is one of the specialized medical institutions for dementia. Consultation by telephone or interview (reservation required) is available.

Dementia support physician / family doctor
We release list of participants of dementia support doctor training training and family doctor dementia responsiveness improvement training.

Consultation on juvenile dementia

Juvenile Dementia Support Coordinator provides consultation on juvenile dementia.
About juvenile dementia

Dementia Call Center

We can talk about care method and trouble, worry about care.
・Yokohama Dementia Call Center
Telephone: 045-662-7833
Date and time of reception: Tuesday, Thursday, Friday, 10:00 to 16:00
※Excludes New Year holidays, including holidays

・Kanagawa Dementia Call Center
Telephone: 045-755-7031
Date and time of reception: Excluding New Year holidays, including Mondays and Wednesdays (10:00 to 20:00), Saturday (10:00 to 16:00), and holidays
※Consultation reception at night (16:00 to 20:00) may be suspended.

・Juvenile Dementia Call Center
If you are under the age of 65, please click here.
Telephone: 0800-100-2707
Date and time of reception: Monday to Saturday (10:00 to 15:00), but Wednesday (10:00 to 19:00)
※Excluding holidays and New Year holidays

Gathering of family associations and caregivers

Caregivers can interact and exchange information. Gathering of caregivers is carried out at Local Elderly Care Management Centers.

Information on the event can also be provided at the General Consultation Service (above).

Contact points for various systems

About window of various systems, we guide in Yokohama-shi version dementia care pass guide (orange guide).
Yokohama City Dementia Care Pass Guide (Orange Guide)

Dementia, I'm sick, heart


Inquiries to this page

Health and Social Welfare Bureau Senior Home Support Division

Telephone: 045-671-4129

Telephone: 045-671-4129

Fax: 045-550-3612

Email address: kf-zaitakude@city.yokohama.jp

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Page ID: 579-962-534

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