For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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- What happens to the water charge in case of water leakage?
Here's the text.
Q
What happens to the water charge in case of water leakage?
Last Updated January 27, 2025
A
Water pipes and household water supply facilities that are separated from Water Works Bureau water pipes buried under roads are property of customers and are managed by them.
Even if water leaks, you will be required to pay the water charge according to the amount of water measured by the water meter in principle.
Only when certain standards are met, we may reduce a part of the amount of water at the time of the meter reading, including the amount of water leakage, and receive reductions such as water rates.
Specifically, please confirm related website (about repair of water supply, reduction of water charges due to water leak (water leak)).
Related Websites
Inquiries to this page
Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)
Telephone: 045-847-6262
Telephone: 045-847-6262
Fax: 045-848-4281
Page ID: 526-985-325
