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  1. Yokohama-shi Top Page
  2. Yokohama City Q & A Frequently Asked Questions
  3. Search by the competent ward office
  4. Water Works Bureau
  5. Service Promotion Section
  6. The water charge is paid by credit card, but a delivery notice (payment form) has arrived

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Q

The water charge is paid by credit card, but a delivery notice (payment form) has arrived

Last Updated January 27, 2025

Water supply and sewerage
A

The following cases are possible.

  • It exceeded the credit card available limit.
  • At the discretion of the credit card company, payment cannot be made or the card has been invalidated.

In addition, some credit cards may have the following cases.
・The card I applied for for credit card payment for the water charge expired and the updated card arrived, but the application for credit card payment for the water charge was omitted again.

When renewing your credit card, please check the related website (credit card payment) to see if the card is automatically renewed.

Related Websites

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

Inquiries to this page

Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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Page ID: 608-208-788

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