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Ward office

Last Updated March 1, 2024

Ward office

Hours

Monday to Friday from 8:45 to 17:00
2nd and 4th Saturday from 9:00 to 12:00 (open even if it falls on a holiday)
The 1st, 3rd and 5th Saturday, Sunday, national holidays, New Year holidays (December 29 to January 3) will be closed.

What can be done mainly at the ward office

The ward office can perform procedures for family register necessary for moving, marriage or divorce, tax procedures, and procedures for using child care services.

Inquiries to the ward office and Public Works Office

Please contact the representative telephone of each ward or Public Works Office for your business. Connect to the appropriate department.

Phone number of ward office and location list
Ward office Phone number Location:
Aoba Ward Office 978-2323 〒225-0024 31-4, Ichigaocho
Asahi Ward Office 954-6161 〒241-0022 1-4-12, Tsurugamine
Izumi Ward Office 800-2323 〒245-0024 5-1-1, Izumichuokita
Isogo Ward Office 750-2323 〒235-0016 Isoko 3-5-1
Kanagawa Ward Office 411-7171 〒221-0824 3-8, Hirodaiootamachi
Kanazawa Ward Office 788-7878 〒236-0021 Mud Turtle 2-9-1
Konan Ward Office 847-8484 〒233-0003 Konan 4-2-10
Kohoku Ward Office 540-2323 〒222-0032 26-1, Mamedocho
Sakae Ward Office 894-8181 〒247-0005 303-19, Katsuracho
Seya Ward Office 367-5656 〒246-0021 190, Futatsubashicho
Tsuzuki Ward   Office 948-2323 〒224-0032 32-1, Chigasakichuo
Tsurumi Ward Office 510-1818 〒230-0051 3-20-1, Tsurumichuuo
Totsuka Ward Office 866-8484 〒244-0003 16-17, Totsukamachi
Naka Ward Office 224-8181 〒231-0021 Japan Odori 35
Nishi Ward Office 320-8484 〒220-0051 Central 1-5-10
Hodogaya Ward Office 334-6262 〒240-0001 2-9, Kawabecho
Midori Ward Office 930-2323 〒226-0013 118, Terayamacho 
Minami Ward Office 341-1212 〒232-0024 2-33, Urafunecho

Phone number at the ward office is the main telephone number.
The location of the ward office refers to the general government building. Naka Ward Office will be a main building and an annex.

Phone number and Locations in Public Works Office
Public Works Office Phone number Location:
Public Works Office Aoba 971-2300 〒225-0024 31-1, Ichigaocho
Asahi Public Works Office 953-8801 〒241-0032 1555, Imajukuhigashicho
Izumi Public Works Office 800-2532 〒245-0024 5-1-2, Izumichuokita
Isogo Public Works Office 761-0081 〒235-0016 Isoko 3-14-45
Kanagawa Public Works Office 491-3363 〒221-0801 2-28-22, Kandaiji
Kanazawa Public Works Office 781-2511 〒236-0014 Teramae 1-9-26
Konan Public Works Office 843-3711 〒233-0004 Konan Chuo-dori 10-1
Kohoku Public Works Office 531-7361 〒222-0037 7-39-1, Okurayama
Sakae Public Works Office 895-1411 〒247-0007 1-6-1, Kosugaya
Seya Public Works Office 364-1105 〒246-0022 153-7, Mitsukyo
Public Works Office Tsuzuki 942-0606 〒224-0032 32-1, Chigasakichuo
Tsurumi Public Works Office 510-1669 〒230-0051 3-28-1, Tsurumichuuo
Public Works Office Tozuka 881-1621

〒244-0003 2974-1, Tsukacho

Naka Public Works Office 641-7681 〒231-0023 246, Yamashitacho
West Public Works Office 242-1313 〒220-0055 Hamamatsucho 12-6
Hodogaya Public Works Office 331-4445 〒240-0005 61, Godochou
Green Public Works Office 981-2100 〒226-0025 876-13, Tookaichibacho
Minami Public Works Office 341-1106 〒232-0024 2-33, Urafunecho

Handling operations at the time of opening on Saturday

Family Registry Division (family register, resident certificate, Seal Registration, etc.), Insurance and Pension Division (National Health Insurance, National Pension Plan (Kokumin Nenkin), etc.) and Children and Families Support Division (application and acceptance of Child Allowance and delivery of the Maternal and Child Health Handbook).
Some operations cannot be handled, such as operations that require inquiries to other cities and other organizations.

Organization of ward office

The ward office is composed of the following departments.
In order to provide administrative services with a high degree of citizen satisfaction, we reflect the regional characteristics of the ward and partially recombine the organizational structure of the ward office as necessary. Therefore, the following is a standard mechanism.

  • General affairs of General Affairs Division Ward, budget and settlement of ward, disaster prevention, election, issuance of temporary car numbers, etc.
  • Ward Administration Promotion Division Planning and progress management of major businesses, comprehensive coordination, promotion of collaboration, public relations, public hearing and information disclosure.
  • Regional Promotion Division Neighborhood Association and Neighborhood Associations, Traffic Safety, anti-crime program, Lifelong Learning, Culture and Sports Promotion, Facility Management and Operation, Waste Reduction, etc.
  • Notification of birth, marriage and death of Family Registry Division, transfer and transfer, resident certificate, Seal Registration, My Number Card, etc., transfer to elementary and junior high school transfer, etc.
  • Declaration of Tax Division personal municipal tax, taxation and income proof, evaluation and taxation of land and houses, payment of city taxes, etc.
  • Income and Expenditures of Ward's Treasurer's Office Public Money
  • Health and Welfare Division Consumer Affairs Committee and Children's Committee, Community Welfare and Health Promotion, Vaccinations, Cancer Screening, Dentistry Health, Health Consultation, Nutrition Improvement, etc.
  • Business license for Health Sanitation Division restaurants, food poisoning prevention, application for hairdressing and beauty, insect control, etc.
  • Elderly and Disabled Support Division Welfare and health services for the elderly, welfare services for the disabled, various allowances for the disabled, etc.
  • Children and Families Support Division child care support services, maternal and child handbook, Child Allowance, infant health checkups, nursery schools, after-school elementary school student training, etc.
  • Consultation and decision of social security Life Support Division, independence support project for the poor in life, etc.
  • Insurance and Pension Division National Health Insurance, The Long-term Care Insurance, Medical System for Elderly Senior Citizens, medical expenses Grants for Children, National Pension Plan (Kokumin Nenkin), etc.
  • Maintenance and management of Public Works Office roads, sewers, rivers and parks, etc.

Attention at the time of next agency

The parking lot of the ward office is often crowded, so please use public transportation to come to the agency.

About parking fee

The parking lot at the ward office is charged. Prices vary depending on the ward office.
It may be free depending on the reason for the next agency, such as procedures, consultations, and infant health checkups. Please contact the representative telephone of each ward.

Interpretation service

The Yokohama International Association (YOKE) dispatches interpreters for citizen volunteers to foreigners living in Yokohama City. It can be dispatched to ward offices, municipal schools, nursery schools, etc. For more information, please visit the YOKE website (external site).

Contact information
Contents Contact information
Thing about organization, contact information of ward office

Civic Affairs Bureau Ward Liaison Coordination Section (*Japanese only)
Telephone: 045-671-2067
Fax: 045-664-5295
Email address: sh-kuren@city.yokohama.jp

Thing about parking lot of ward office

Civic Affairs Bureau Regional Facilities Division (*Japanese only)
Telephone: 045-671-2086
Fax: 045-664-5295
Email address: sh-chiiki@city.yokohama.jp

General inquiries regarding the issuance of family register, resident certificate, Seal Registration and My Number Cards at the time of Saturday opening

Citizen's Bureau Window Service Section (*Japanese only)
Telephone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.jp

About Interpretation Service

International Affairs Bureau Policy General Affairs Division (*Japanese only)
Telephone: 045-671-3826
Fax: 045-664-7145
Email address: ki-somu@city.yokohama.jp


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