Frequently Asked Questions during Disasters such as Typhoons

• If the announcement of "Special Weather Warning" is expected due to the effects of a typhoon, etc., the following operations may be reduced or suspended because priority is given to disaster response.
• (1) Part of ward office window duties, reduction, suspension (except duties to be handled by law)
• (2) Closed at the Administrative Service Corner
• (3) Temporary closing of facilities for citizen use

• About window duties when announcement of special weather warning is predicted (PDF: 320KB)

• It is used so that citizens can intuitively understand the meaning of evacuation information such as evacuation warning in the event of a disaster and easily take evacuation actions.
• Evacuation information is transmitted using five levels of "alert levels" and actions to be taken are clarified.
• For more information, please refer to the following page.

• Yokohama City "Announcement of evacuation warning, etc. using the alert level"

• One of the evacuation information is to encourage preparations to start evacuation at any time by paying attention to weather information, etc., and those who feel danger or need time to evacuate (elderly people, disabled people, infants, etc.) And their supporters are issued to call for evacuation.
• If issued, evacuate elderly people from dangerous places.

• Yokohama City "Announcement of evacuation warning, etc. using the alert level"

• Please evacuate to evacuation sites as soon as possible.
• If moving to evacuation sites is considered dangerous, evacuate to a safe place nearby or to a safer place in your home.
• If it is issued, evacuate everyone from a dangerous place.

• Yokohama City "Announcement of evacuation warning, etc. using the alert level"

• One of the evacuation information, issued to encourage residents in the target area to take the best action to save their lives in situations where a disaster has already occurred or a disaster is likely to occur. is.
• If you have not been able to evacuate at the stage when emergency safety is issued, you can urgently secure your safety by moving to a safe room as much as possible in your home or moving there if there is a safe building nearby. Take action to do.

• Yokohama City "Announcement of evacuation warning, etc. using the alert level"

• This is an area where the evacuation warning [Alert Level 4] is issued simultaneously along with the announcement of "Earthquake Disaster Warning Information".
• If the evacuation warning [Alert Level 4] is issued to this area, Yokohama City will send an emergency bulletin email.
• If the announcement of "Earthquake Disaster Warning Information" is expected at night due to the approach of a typhoon, etc., it is possible to issue "Evacuation of Elderly People [Vigilance Level 3]" immediately to the same area as the evacuation warning target area to call for early evacuation.
• Please refer to the related website for details of the “Immediate evacuation warning Area”.

• Yokohama City “List of Areas subject to immediate evacuation warning”

• This is information that identifies the target municipalities and calls for caution to assist residents in the judgment of the voluntary evacuation in the event of a landslide that could endanger life at any time. It is jointly announced by the prefectural government and the Japan Meteorological Agency.
• In Kanagawa Prefecture, "Emergency Bulletin Mail (Area Mail)" will be delivered when "Earth and Sand Disaster Warning Information" is announced.
• In the case of Yokohama City, the presentation units are "Northern Yokohama City (Note 1)" and "Southern Yokohama City (Note 2)".
• In the case of Yokohama City, along with the announcement of "Earthquake Disaster Warning Information", the "evacuation warning [Alert Level 4]" has been issued simultaneously. For details, please refer to the following website.

(Note 1) Northern part of Yokohama: Aoba Ward, Asahi Ward, Izumi Ward, Kanagawa Ward, Kohoku Ward, Seya Ward, Tsuzuki Ward  , Tsurumi Ward, Midori Ward
(Note 2) Southern Yokohama: Isogo Ward, Kanazawa Ward, Konan Ward, Sakae Ward, Totsuka Ward, Naka Ward, Nishi Ward, Hodogaya Ward, Minami Ward

• Ministry of Land, Infrastructure, Transport and Tourism "Earthquake Disaster Warning Information" (outside site)
• Yokohama City “List of Areas subject to immediate evacuation warning”

You can check it mainly in the following way.

• TV (telop, data broadcasting)
• Radio
• Disaster prevention information e-mail (Pre-registration is required.) Please refer to the related website for details.
• Yokohama City Disaster Prevention X
• Emergency Rapid Mail (Area Mail)
• Yahoo! Disaster Prevention Bulletin (App installation and setting are required. For details, please refer to the related website.

• Yokohama City Disaster Prevention Information Email
• Yokohama-shi "about dispatch of disaster-related information by X"
• Yokohama City "Emergency Bulletin Mail"
• Yahoo! Japan "Yahoo! Disaster Prevention Bulletin" (outside site)

• This is one of the means of transmitting information to citizens, and is a service that simultaneously sends "disaster and evacuation information" to those in Yokohama City.
• Because e-mails are delivered to mobile phones in Yokohama City, even residents of Yokohama City cannot receive them if they are outside the city.
• Depending on the mobile phone operator and model of the contract, reception may not be possible. For more information, please contact each mobile phone operator.

• Yokohama City "Emergency Bulletin Mail"

• The reception fee is free.

• Yokohama City "Emergency Bulletin Mail"

• Pre-registration of e-mail address etc. is not required.

• Yokohama City "Emergency Bulletin Mail"

• The setting method differs depending on the carrier and model of your mobile phone, so please contact us at each company's web page or window.

• Yokohama City "Emergency Bulletin Mail"

• Depending on the carrier or model of your mobile phone, ringtones may be played even in manner mode or drive mode. If you adjust the volume, etc., the response will vary depending on the carrier and model, so please contact each company's web page or window.

• Yokohama City "Emergency Bulletin Mail"

• "Emergency Bulletin Mail (Area Mail)" is a service that simultaneously distributes e-mails to mobile phones, etc. existing in certain distribution areas, such as the entire city and the entire distribution target ward in an emergency. Therefore, even if it is not within the target area such as evacuation warning, "Emergency Bulletin Mail (Area Mail)" will be delivered if you are in the city or in the target area.
• In the vicinity of the city border and the distribution target ward border, reception may be received outside the distribution area.

• Yokohama City "Emergency Bulletin Mail"

• "Emergency Bulletin Mail (Area Mail)" is a service that simultaneously distributes e-mails to mobile phones, etc. existing in certain distribution areas such as the entire city and the entire distribution target ward. Therefore, even if you live in Yokohama, you will not be able to receive if you are outside the city.

• Yokohama City "Emergency Bulletin Mail"

• "Emergency Bulletin Mail (Area Mail)" is a service that simultaneously distributes e-mails to mobile phones, etc. existing in certain distribution areas such as the entire city and the entire distribution target ward. Therefore, even if you are not a resident of Yokohama City, it will be delivered if you are in the city.

• Yokohama City "Emergency Bulletin Mail"

It is not possible to receive "Emergency Bulletin Mail (Area Mail)" mainly in the following cases.

• When the mail delivery time is outside the distribution area (outside the city, outside the distribution target ward, etc.) or in a place with poor telephone conditions
• If your mobile phone does not support "Emergency Bulletin Mail (Area Mail)" (Even if it supports "Earthquake Early Warning" etc. distributed by the Japan Meteorological Agency, "Disaster / Evacuation Information" distributed by local governments May not be supported.)
• If your mobile phone settings are set not to receive "Emergency Bulletin Mail (Area Mail)"

• Yokohama City "Emergency Bulletin Mail"

In addition to "Emergency Bulletin Mail (Area Mail)", evacuation information can be received mainly in the following ways.

• TV (telop, data broadcasting)
• Radio
• Disaster prevention information e-mail (Pre-registration is required.) Please refer to the related website for details.
• Yokohama City Disaster Prevention Twitter (Twitter)
• Yahoo! Disaster Prevention Bulletin (App installation and setting are required. For details, please refer to the related website.

• Yokohama City Disaster Prevention Information Email
• Yokohama-shi "about dispatch of disaster-related information by X"
• Yokohama City "Emergency Bulletin Mail"
• Yahoo! Japan "Yahoo! Disaster Prevention Bulletin" (outside site)