Frequently Asked Questions during disasters such as typhoons

• If the announcement of a special weather warning is expected due to the effects of a typhoon, etc., the following operations may be reduced or suspended because the work will be given priority to disaster response.
• (1) Part of ward office window operations, reduction / suspension (excluding duties that should be handled by law)
• (2) Closed in the administrative service corner
• (3) Temporary closure of citizen use facilities

• About window duties when announcement of special weather warning is predicted (PDF: 320KB)

• It is used so that citizens can intuitively understand the meaning of evacuation information such as evacuation warning intuitively in the event of a disaster and take evacuation actions easily.
• Evacuation information is transmitted using five levels of "alert levels" and actions to be taken are clarified.
• For more information, please refer to the related page.

• Yokohama City "About the announcement of evacuation warning, etc. using" alert level ""

• This is one of the evacuation information, and encourages preparations to start evacuation at any time, paying attention to weather information, etc., and those who feel danger or need time to evacuate (elderly, disabled, infants, etc.) And their supporters are issued to call for evacuation.
• If issued, please evacuate elderly people from dangerous places.

• Yokohama City "About the announcement of evacuation warning, etc. using" alert level ""

• Please evacuate to evacuation sites as soon as possible.
• If moving to evacuation sites is considered dangerous, evacuate to a safe place nearby or to a safer place in your home.
• If it is issued, please evacuate everyone from dangerous places.

• Yokohama City "About the announcement of evacuation warning, etc. using" alert level ""

• One of the evacuation information, which is issued to encourage residents in the target area to take the best action to save lives in situations where a disaster has already occurred or is likely to occur. .
• If you have not been able to evacuate at the stage when emergency safety is issued, move to a safe room in your home, or move there if there is a safe building nearby. Take action.

• Yokohama City "About the announcement of evacuation warning, etc. using" alert level ""

• This is an area where "evacuation warning [Vigilance Level 4]" is issued simultaneously with the announcement of "Earth and Sand Disaster Warning Information".
• When evacuation warning [Vigilance Level 4] is issued for this area, Yokohama City will send an emergency bulletin email.
• If the announcement of "earth and sand disaster warning information" is expected at night due to the approach of a typhoon, etc., in order to call for early evacuation, the same area as the evacuation warning target area immediately "Evacuation Level 3] ".
• Please refer to the related website for details of "Immediate evacuation warning Target Area".

• Yokohama City "List of Areas subject to immediate evacuation warning"

• This information identifies the target municipalities and calls for caution to assist residents in the judgment of voluntary evacuation when a landslide disaster that could endanger life may occur at any time. It is jointly announced by the prefectural government and the Japan Meteorological Agency.
• In Kanagawa Prefecture, "Emergency Bulletin Mail (Area Mail)" will be delivered when "Earthquake Disaster Warning Information" is announced.
• In the case of Yokohama City, the announcement units are "Northern Yokohama City (Note 1)" and "South of Yokohama (Note 2)".
• In the case of Yokohama City, the area where "evacuation warning [Vigilance Level 4]" will be issued simultaneously with the announcement of "Earth and Sand Disaster Warning Information". For more information, please refer to the following website.

(Note 1) Northern Yokohama City: Aoba Ward, Asahi Ward, Izumi Ward, Kanagawa Ward, Kohoku Ward, Seya Ward, Tsuzuki Ward  , Tsurumi Ward, Midori Ward
(Note 2) Yokohama City Southern: Isogo Ward, Kanazawa Ward, Konan Ward, Sakae Ward, Totsuka Ward, Naka Ward, Nishi Ward, Hodogaya Ward, Minami Ward

• Ministry of Land, Infrastructure, Transport and Tourism "Earth and Sand Disaster Warning Information" (outside site)
• Yokohama City "List of Areas subject to immediate evacuation warning"

You can check it mainly in the following ways.

• TV (telop, data broadcasting)
• Radio
• Disaster prevention information E-mail (Pre-registration is required.) Please refer to the related website for details on how to register.
• Yokohama City Disaster Prevention Twitter (Twitter)
• Emergency bulletin mail (area mail)
• Yahoo! Disaster Prevention Bulletin (application installation and setting are required.) For more information, please refer to the following website.

• Yokohama City, Yokohama City Disaster Prevention Information E-mail
• Yokohama City "About Dissemination of Disaster Related Information by Twitter"
• Yokohama City "Emergency Bulletin Mail"
• Yahoo! Japan "Yahoo! Disaster Prevention Bulletin" (outside site)

• This is one of the means of disseminating information to citizens, and is a service that simultaneously delivers "disaster and evacuation information" to those in Yokohama City.
• Because e-mail is delivered to mobile phones in Yokohama, even residents of Yokohama cannot receive it if they are outside the city.
• Depending on the mobile phone operator and model of the contract, it may not be possible to receive it. For more information, please contact your mobile phone operator.

• Yokohama City "Emergency Bulletin Mail"

• The reception fee is free.

• Yokohama City "Emergency Bulletin Mail"

• You do not need to register your email address.

• Yokohama City "Emergency Bulletin Mail"

• The setting method differs depending on the carrier and model of your mobile phone, so please contact us on the web page or at the counter of each company.

• Yokohama City "Emergency Bulletin Mail"

• Depending on the carrier and model of your mobile phone, ringtones may flow even in manner mode or drive mode. When the volume is adjusted, the response differs depending on the carrier, model, etc., so please contact us on the web page or at the counter of each company.

• Yokohama City "Emergency Bulletin Mail"

• "Emergency Bulletin Mail (Area Mail)" is a service that simultaneously delivers e-mails to mobile phones and other devices that exist in certain distribution areas, such as the entire city and the entire target ward. Therefore, even if it is not in the target area such as evacuation warning, "Emergency Bulletin Mail (Area Mail)" will be delivered if you are in the city or in the target area.
• In the vicinity of the city border and the distribution target ward border, reception may be received outside the distribution area.

• Yokohama City "Emergency Bulletin Mail"

• "Emergency Bulletin Mail (Area Mail)" is a service that simultaneously delivers e-mails to mobile phones and other devices that exist in certain distribution areas, such as the entire city and the entire target ward. Therefore, even if you live in Yokohama, you cannot receive it if you are outside the city.

• Yokohama City "Emergency Bulletin Mail"

• "Emergency Bulletin Mail (Area Mail)" is a service that simultaneously delivers e-mails to mobile phones and other devices that exist in certain distribution areas, such as the entire city and the entire target ward. Therefore, even if you are not a resident of Yokohama City, it will be delivered if you are in the city.

• Yokohama City "Emergency Bulletin Mail"

You cannot receive "Emergency Bulletin Mail (Area Mail)" mainly in the following cases.

• When you are outside the distribution area (such as outside the city or outside the target ward) or in a place where the telephone condition is bad at the mail delivery time
• If your mobile phone does not support "Emergency Bulletin Mail (Area Mail)" (Even if it supports "Earthquake Early Warning" distributed by the Japan Meteorological Agency, "Disaster / Evacuation Information" distributed by local governments May not be supported.)
• If your mobile phone settings are set to not receive "Emergency Bulletin Mail (Area Mail)"

• Yokohama City "Emergency Bulletin Mail"

In addition to "Emergency Bulletin Mail (Area Mail)" you can receive evacuation information mainly in the following ways.

• TV (telop, data broadcasting)
• Radio
• Disaster prevention information E-mail (Pre-registration is required.) Please refer to the related website for details on how to register.
• Yokohama City Disaster Prevention Twitter (Twitter)
• Yahoo! Disaster Prevention Bulletin (application installation and setting are required.) For more information, please refer to the following website.

• Yokohama City, Yokohama City Disaster Prevention Information E-mail
• Yokohama City "About Dissemination of Disaster Related Information by Twitter"
• Yokohama City "Emergency Bulletin Mail"
• Yahoo! Japan "Yahoo! Disaster Prevention Bulletin" (outside site)