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Emergency breaking e-mail
Last update date February 7, 2022
In the event of an emergency such as a disaster, disaster and evacuation information will be distributed simultaneously to mobile phones and other devices located in certain areas.
<Information to be distributed>
Information with high urgency, such as evacuation warning
※Earthquake Early Warning, tsunami warnings, weather, etc., and special warnings related to eruptions will be provided by the Japan Meteorological Agency via the network of telecommunications carriers.
<Eligible telecommunications carriers>
NTT DOCOMO, KDDI (au), SoftBank Mobile, Y-Mobile, Rakuten Mobile
<Usage Conditions>
You do not need to register your email address. The reception fee is free.
※For details on compatible models, please check the web page of each company or at the counter.
NTT DOCOMO
https://www.nttdocomo.co.jp/service/safety/areamail/ (external site)
KDDI(au)
http://www.au.kddi.com/mobile/anti-disaster/kinkyu-sokuho/ (external site)
SoftBank Mobile
http://www.softbank.jp/mobile/service/urgent_news/ (external site)
Y!mobile
http://www.ymobile.jp/service/urgent_mail/ (external site)
Rakuten Mobile
https://network.mobile.rakuten.co.jp/service/emergency-alert-mail/ (external site)
For inquiries to this page
Emergency Response Division, General Affairs Bureau Crisis Management Department
Phone: 045-671-2064
Phone: 045-671-2064
Fax: 045-641-1677
Email address: so-kinkyu@city.yokohama.jp
Page ID: 837-618-576